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Hello, I recently received my Netduma. I was looking forward to jump in after setting it up, however I have no internet access when I try to connect to my Netduma router but when I connect my Xfinity router it has internet access.

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How have you connected it? Port 1 of the R1 should be wired into your modem. Then reboot both the modem and the R1 and it should work. If not, could you see if the Xfinity router has an option to put it into modem mode or bridge modem?

Also, once you have accessed it, I'd recommend installing DumaOS onto your router. Sign up here for the firmware: https://netduma.com/r1-dumaos/

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Hey Hst, If you now have your Xfinity into bridge mode try to power cycle your Netduma.. See if it then gains connection.. You can also try to reset your Netduma and see if it doesn't establish a connection then.. From what you have done thus far should get your Netduma up and running.. If your still having trouble try power cycling both your Xfinity and Netduma.. Hope this helps! Let us know how you get on.. Good luck! 

Zippy.

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I had to disable bridge mode, because my networks disappeared so I couldn’t access my home internet or the 10.0.0.1 website for Xfinity. I had to call Xfinity thorough the phone just to disable it.

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It shows that the R1 is connected it does not show the WAN IP, however it does show the Host name and MAC address it also lets me tick Reserved IP. let’s me edit the reserved ip if it is ticked 

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When I try to plug in the WAN IP as static on the Xfinity router says” Reserved IP address is not in valid range: 10.0.0.2 ~ 10.0.0.253” Also, where would I put the WAN IP in the Xfinity DMZ 

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