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jb68

Lag Spike when watching twitch and gaming

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Hi,

 

I have a 80/20 connection and my settings are set to 60% both ways and Anti Bufferbloat is always on but I keep getting massive lag spikes when watching twitch on my phone while gaming.

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Yes all devices are connected to the router, how do I disable traffic priorization 

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2 minutes ago, Netduma Fraser said:

Something is configured incorrectly then. Please follow our optimal settings guides: http://support.netduma.com/en/support/solutions/folders/16000090646 

 

Had a look and seems my settings are fine, I do a Speedtest and the speeds are limited when anti buffer bloat is on which seems right but the games have lag spikes all the time.

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1 minute ago, Netduma Fraser said:

Please provide a screenshot of your QoS & Geo-Filter settings. What ping are you getting in game? Please describe your exact physical setup.

 

My Set up is BT Openreach Modem > XR500 > Zyxel Multy X > Multy X Secondary --- > ethernet to ps4 

 

My Ping is about 24-28 but jumps up to 100 when I use the internet on another device like youtube or twitch 

Screenshot 2019-02-23 at 17.56.58.png

Screenshot 2019-02-23 at 17.57.14.png

Screenshot 2019-02-23 at 17.57.22.png

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Yeah PPPoE and no Zyxel is on bridge mode acting as a AP so the XR500 does all the work. I tried removing all devices on the network and just had XR500 and still happens :(

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It may be PPPoE causing it. Are you able to have the BT modem handle PPPoE or put another router in between modem & XR500 to handle PPPOE to see if the issue is resolved?

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Can’t get BT modem to handle the PPoE. I don’t think that’s the issue though.

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There is a possible cause that PPPoE connections cause QoS to not work correctly. If you have another router to handle the PPPoE we could rule it out if it continues

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Just a follow up on this topic. After months of getting no where with BT, I switched to plus net and when the switch was complete. I didn’t change any equipment at all and it resolved it instantly. Looks like a change of port in the FTTC Cabient fixed it. 

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That's fantastic to hear and thank you for giving us an update. I'll close this topic now but feel free to open another if you have any further questions/issues.

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