R1 DumaOS 1.1 & 1.3 Wifi calling troubleshoot

[major masingil 291]

Duma Army,

Please attempt to use Wifi calling on your mobile phones once you have upgraded to R1 DumaOS 1.1 or 1.3. 

I am hoping to determine if the issue I am having is systemic or local to my router/firmware.

Please note that wifi calling may appear to be functional for a period after the firmware upgrade, but its possible that it will fail after the initial success. 

Wifi calling worked on the original R1 firmware. It was only after Duma OS was introduced that this issue presented itself. 

I'm using T-Mobile phone network on a samsung Note 8 device

[Zennon 5,292]

1 minute ago, major masingil said:

Duma Army,

Please attempt to use Wifi calling on your mobile phones once you have upgraded to R1 DumaOS 1.1 or 1.3. 

I am hoping to determine if the issue I am having is systematic or local to my router/firmware.

Please note that wifi calling may appear to be functional for a period after the firmware upgrade, but its possible that it will fail after the initial success. 

Wifi calling worked on the original R1 firmware. It was only after Duma OS was introduced that this issue presented itself. 

I'm using T-Mobile phone network on a samsung Note 8 device

EE iPhone 6

WiFi Calling does not function.

[Netduma Admin 1,320]

As Major asked - it would be great to know if anyone is experiencing this.

[BIG__DOG 1,939]

don't know if that is limited to the R1 dumaOS as mine is back in my drawer, but on the XR500 and XR700 wifi calling on Three network on iphone 6+ works fine. 

[major masingil 291]

2 hours ago, Zennon said:

EE iPhone 6

WiFi Calling does not function.

Thanks Zennon

5 minutes ago, BIG__DOG said:

don't know if that is limited to the R1 dumaOS as mine is back in my drawer, but on the XR500 and XR700 wifi calling on Three network on iphone 6+ works fine. 

Thanks BD. My buddy is running wifi calling on the XR-500 without issue too. Every little bit of info helps!

 

@pollutionblues

Could you please run a check on your DumaOS enhanced R1 for wifi calling?

[pollutionblues 1,438]

12 minutes ago, major masingil said:

 

@pollutionblues

Could you please run a check on your DumaOS enhanced R1 for wifi calling?

My carrier doesn’t support WiFi calling I’m afraid major

[Nuyorrican 13]

I cannot use wifi calling on my Samsung Galaxy S9. I really dont use it but I went ahead and tested it.

I took my phone to another wifi network and I could connect so I can confirm that for some reason it does not work behind my R1 Duma OS router. I'm running the latest firmware.

I also forgot to mention that I am not using the wifi on the router itself. I am using the Linksys Velop configured in bridge mode (no firewall so it's just an WAP).

Edited November 14, 2018 by Nuyorrican
Add more info

[major masingil 291]

@Nuyorrican

Thanks! I really appreciate you having taken the time to check it out. 

[NeeWii 7]

Any update/acknowledgement from Netduma team as to whether this is a recognised issue and if there is progress being made to resolve?

Wifi calling also does not work for me under DumaOS on R1 - using iPhone 8 on Vodafone UK.

Thanks,

[Jakosaur 3]

Never worked for me on original R1 firmware. Only worked if the R1 wasn't the router. Connecting directly to the Modem allowed Wi-Fi calling to work. Whenever it has to go through the R1, it doesn't work.

I've tried connecting to the R1's direct Wi-Fi network & via an Access Point connected to the network, still no luck when it has to go through the R1.

Three (UK) - iPhone 6S, 6S Plus, & iPhone 7 Plus devices!

 

[Netduma Admin 1,320]

Thanks guys - it's on our Roadmap. Hopefully have something out for this in the near future.

[NeeWii 7]

On 12/3/2018 at 9:54 PM, Netduma Admin said:

Thanks guys - it's on our Roadmap. Hopefully have something out for this in the near future.

Sorry to press the issue, but just wanted to see if there had been any progress made with this yet? It's causing an absolute nightmare in my home - real difficulties for phone calls here without Wifi calling working properly. It's getting to the point that I may have to consider stripping Duma out of my setup altogether to keep the peace here.

Thanks.

[Netduma Fraser 7,529]

I haven't heard any progress but I'll chase the team and see if they have any progress.

[NeeWii 7]

18 hours ago, Netduma Fraser said:

I haven't heard any progress but I'll chase the team and see if they have any progress.

Thanks Fraser.