NNinja Posted May 25, 2015 Author Share Posted May 25, 2015 What you think is wrong i have internet when i plug back to my nighthawk when unplug the internet cable out of netduma Link to comment Share on other sites More sharing options...
NNinja Posted May 25, 2015 Author Share Posted May 25, 2015 Than i plug back to netduma is doesn't have internet Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted May 25, 2015 Netduma Staff Share Posted May 25, 2015 We're currently in the process of working that out which is why we need to see the screen shot. Link to comment Share on other sites More sharing options...
NNinja Posted May 25, 2015 Author Share Posted May 25, 2015 I'm using my phone for talking you guys Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted May 25, 2015 Netduma Staff Share Posted May 25, 2015 Follow theses instructions Unplug Nighthawk and Netduma. Wait 1 minute. Pug Nighthawk in. Wait 30 seconds. Plug Netduma in. Wait 30 seconds. Try and access internet. Link to comment Share on other sites More sharing options...
NNinja Posted May 25, 2015 Author Share Posted May 25, 2015 Nothing again Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted May 25, 2015 Netduma Staff Share Posted May 25, 2015 Did you wait for the times in-between? Can you check to make sure the devices are not blocked in the device manager please. Link to comment Share on other sites More sharing options...
NNinja Posted May 25, 2015 Author Share Posted May 25, 2015 Yes and I think when i upgrade new firmwire that when i lost my internet Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted May 25, 2015 Netduma Staff Share Posted May 25, 2015 Yes and I think when i upgrade new firmwire that when i lost my internet Can you check to make sure the devices are not blocked in the device manager please? Link to comment Share on other sites More sharing options...
NNinja Posted May 25, 2015 Author Share Posted May 25, 2015 When the 1st time download the newest firmware on the main page of netduma show Link to comment Share on other sites More sharing options...
NNinja Posted May 25, 2015 Author Share Posted May 25, 2015 Red triangle said oops, there was a problem loading external resources. Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted May 25, 2015 Netduma Staff Share Posted May 25, 2015 Yes, thats because there is no internet connection. But can you check to see if the devices are blocked in the device manager. Also, is there any need for connection to the Nighthawk? Could you connect the Netduma directly to the Modem? Link to comment Share on other sites More sharing options...
NNinja Posted May 25, 2015 Author Share Posted May 25, 2015 I did nothing blocked and I'm using my nighthawk connect to netduma Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted May 25, 2015 Netduma Staff Share Posted May 25, 2015 But couldn't you just plug the Netduma into the modem directly without the Nighthawk in-between? Link to comment Share on other sites More sharing options...
NNinja Posted May 25, 2015 Author Share Posted May 25, 2015 No internet Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted May 25, 2015 Netduma Staff Share Posted May 25, 2015 Can you take a pic of the WAN page on your phone then on your phone browser go to http://imgur.com, upload it there then paste the link here. Link to comment Share on other sites More sharing options...
Administrators Netduma Iain Posted May 25, 2015 Administrators Share Posted May 25, 2015 Hi ninja it's late here in the UK so support will resume tomorrow but let's try figure this out. On your phone take a picture of the wan page and show us please Link to comment Share on other sites More sharing options...
NNinja Posted May 25, 2015 Author Share Posted May 25, 2015 Doesn't let me post the url in that site Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted May 25, 2015 Netduma Staff Share Posted May 25, 2015 Doesn't let me post the url in that site All you need to do is copy it and paste it here We can then click on it to see it. Link to comment Share on other sites More sharing options...
NNinja Posted May 25, 2015 Author Share Posted May 25, 2015 So I turn off my netduma and get the internet cables connect back to my router nighthawk 1900 and works again. Than go back to the netduma no internet connection Link to comment Share on other sites More sharing options...
NNinja Posted May 25, 2015 Author Share Posted May 25, 2015 So I think is your router/firmware 1.03.4 Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted May 25, 2015 Netduma Staff Share Posted May 25, 2015 So I think is your router/firmware 1.03.4 I don't think it is the firmware as there are many, many users on it without this problem. I think the problem was when it restarted after the update. We need to see that picture of the WAN settings, would you be able to get it? Link to comment Share on other sites More sharing options...
cranium2001 Posted May 26, 2015 Share Posted May 26, 2015 Did your mac address change? Happens to me often. Usually when I reboot my netgear. I going and change that and all is good. Link to comment Share on other sites More sharing options...
NNinja Posted May 26, 2015 Author Share Posted May 26, 2015 Can post url on imgur Link to comment Share on other sites More sharing options...
NNinja Posted May 26, 2015 Author Share Posted May 26, 2015 Might said can't post the url on imgur Link to comment Share on other sites More sharing options...
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