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Hi:

My NetDuma cannot connect to the internet (wifi or hardwired). When I tested a Netgear Nighthawk X4S it was able to connect to the internet both wifi and hardwired. 

 

I have been in contact with someone from NetDuma via email, but I figured I would use the forum.

 

While connected via Ethernet, I am able to connect to the Netduma interface. 

 

WAN settings currently are: 

WAN MAC Address - Disabled 

WAN VLAN - Disabled 

IPv6 - Enabled

MTU - Enabled 

PPPoE - Disabled 

WAN IP - Disabled 

 

 

Any help would be greatly appreciated !!! 

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Hi:

My NetDuma cannot connect to the internet (wifi or hardwired). When I tested a Netgear Nighthawk X4S it was able to connect to the internet both wifi and hardwired. 

 

I have been in contact with someone from NetDuma via email, but I figured I would use the forum.

 

While connected via Ethernet, I am able to connect to the Netduma interface. 

 

WAN settings currently are: 

WAN MAC Address - Disabled 

WAN VLAN - Disabled 

IPv6 - Enabled

MTU - Enabled 

PPPoE - Disabled 

WAN IP - Disabled 

 

 

Any help would be greatly appreciated !!! 

 

Restart your modem AFTER the netduma is plugged into it.

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Hi:

My NetDuma cannot connect to the internet (wifi or hardwired). When I tested a Netgear Nighthawk X4S it was able to connect to the internet both wifi and hardwired. 

 

I have been in contact with someone from NetDuma via email, but I figured I would use the forum.

 

While connected via Ethernet, I am able to connect to the Netduma interface. 

 

WAN settings currently are: 

WAN MAC Address - Disabled 

WAN VLAN - Disabled 

IPv6 - Enabled

MTU - Enabled 

PPPoE - Disabled 

WAN IP - Disabled 

 

 

Any help would be greatly appreciated !!! 

 

Hey, welcome to the forum! First off could you tell us your setup? If it's Modem -> Netduma -> All Devices, do you know if you require PPPoE? Is your Modem an ONT? If you follow the setup guide, connecting the Netduma port 1 to port 1 of your Modem, and connecting the Netduma wired to a PC, can you access the interface or the Internet? Is your Modem in Modem Mode (or the WiFi is disabled on it)?

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Yes. My setup is Modem -> Netduma -> All devices. I do not need PPPoE connection. My modem doesn't support that regardless. 
How can I tell if my Modem is an ONT ? 
Yes, if I connect Netduma port 1 to port 1 of modem, and connect the Netduma wired to a PC i can access the interface to the internet. 
Yes, the wifi is disabled on my Modem. 

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Hey, welcome to the forum! First off could you tell us your setup? If it's Modem -> Netduma -> All Devices, do you know if you require PPPoE? Is your Modem an ONT? If you follow the setup guide, connecting the Netduma port 1 to port 1 of your Modem, and connecting the Netduma wired to a PC, can you access the interface or the Internet? Is your Modem in Modem Mode (or the WiFi is disabled on it)?

Yes. My setup is Modem -> Netduma -> All devices. I do not need PPPoE connection. My modem doesn't support that regardless. 

How can I tell if my Modem is an ONT ? 

Yes, if I connect Netduma port 1 to port 1 of modem, and connect the Netduma wired to a PC i can access the interface to the internet. 

Yes, the wifi is disabled on my Modem. 

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Yes. My setup is Modem -> Netduma -> All devices. I do not need PPPoE connection. My modem doesn't support that regardless. 

How can I tell if my Modem is an ONT ? 

Yes, if I connect Netduma port 1 to port 1 of modem, and connect the Netduma wired to a PC i can access the interface to the internet. 

Yes, the wifi is disabled on my Modem. 

 

 

On the device manager, is there a number after 'WAN IP'?

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