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Windows 10 Xbox app and play anywhere issue

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This issue is really bothering me.

Killer Instinct is one of my most palyed stream games.

I play it more than any other game in general and on stream. * I'm addicted

Streaming and YouTube are my business.

I stream about 5 days a week and try to at lesst have one YT video out.

Killer Instinct is my main stream game, I play other games but people expect to see me on KI.


Fraser helped me awhile back with getting KI working properly on windows 10.

They patched KI awhile back to allow for Steam cross play.

Thats when this new issue started.

I can't get the Duma to work with KI anymore.

I've tried everything on my side that I could think of.


This is a big issue because XBL always chooses far away players.

A vast majority of my matches end up thousands of miles away with over 200ms ping.

It's unbearable!


I understand you all are very busy trying to get DumaOS ready.

I'm a huge fan of your product overall.

I have a few YouTube videos explaining why the Duma is the best router I've ever owned.

I also let my stream know about it every chance I get.

I have direct links to your product on my stream. * I let them know you don't sponser me and all opinions are my own.


The NetDuma is fantastic and I won't ever get another brand of router!


To anwser your question I'm currently not enjoying the NetDuma.

I'm going nutty.

I can't enjoy my favorite game

Its a lag fest.


Killer Instinct is free to play on Xbox and Windows 10.

I normally play the Win10 version I tested the Xbox version and saw the same issue.

It might be easier for you to download KI and see the issue yourself.


All that being said I'll do whatever I can on my end to make things easy on y'all.

I need this fixed so I can enjoy my favorite game again and not be crankey on stream due to lag.


Thanks for your time.

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Cool :)  I'm not trying to be a bothersome consumer!

I love the NetDuma R1. 

I think it would be better if you downloaded Killer Instinct on Xbox or Windows10 both act the same way.

It's also a free to play game!


I hope you can get this fixed soon :)

I wanna stop bothering you so you can work on DumaOS!

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Just checking in.

I found some info that may be useful.

Two servers appear on the east coast both different.

ID: 0234d19cd1a1babf

ID: e30d5f2aaa82575c


Those seem to be the new servers causing the issue.

I also think I had a server pop up in the EU. I wasn't able to get the ID.



For whatever reason there are no apperent servers near me in Colorado.

However I do sometimes see a circle in California that might be a server but shows as a person.


I figure it would be easiest for you to download Killer Instinct on your Xbox or PC it's again free to play.

You can also just stop by my stream on Twitch.tv/TiltedController I'm normally playing KI.

If I'm not playing KI just ask and I'll switch over asap.

I stream Tues/Wed/Friday/Sat @ 1pm Mountain Time -7UTC


I hope to have this issue fixed soon.

Thanks again for putting up with all my posts. LOL


Have a great holiday and fantastic new year.

Hope to hear back soon :)


Edit: This is the id for what I think is a server in California  ID: 0dd147126eac2e33

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Happy New Year!

Have you had a chance to look into my problem?

I first posted about this on [Posted 08 October 2017 - 10:38 AM]

Most of my matches over the last couple of weeks are going straight to brazil with a ping of 250ms or more!

It's unbareable!!

Please with everything on top look into and fix this issue for me.


Thanks again.

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OOh DumaOS looks good from what I've seen. I can't wait until April!

It's obvious that your super busy but could you please look into my issue.

Hope to hear back soon!

Thanks again!


It's getting worse than ever :(  I can't get a match near me it always chooses outside of my area.

The ping in most matches is over 150ms.

I hope you have a moment soon to take a quick look at what's happening.

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