DT1717 Posted October 14, 2016 Share Posted October 14, 2016 I am on version 1.02.2 and would like to upgrade my router to the latest version. Link to comment Share on other sites More sharing options...
Rag1999 Posted October 15, 2016 Share Posted October 15, 2016 I am running version 1.03.3 and would like to upgrade firmware Thanks Link to comment Share on other sites More sharing options...
cellardoor Posted October 15, 2016 Share Posted October 15, 2016 Still couldn't access your router. Make a post in the 1 on 1 section with dates/times you would be available and I'll take a look. Done. I posted on the 1 on 1 forum. Thanks. Link to comment Share on other sites More sharing options...
iBraHiMSiTo Posted October 16, 2016 Share Posted October 16, 2016 Hey Fraser, I'm on 1.03.4 & would like to upgrade please. Guide me through the update? Where can I find the remote access thing so I can tick it for you? Thanks. Link to comment Share on other sites More sharing options...
iBraHiMSiTo Posted October 16, 2016 Share Posted October 16, 2016 Ok I found it. It's ticked now. Link to comment Share on other sites More sharing options...
s6al Posted October 16, 2016 Share Posted October 16, 2016 Hi i was advised to post here before upgrading as i am currently running an old firmware.i am on the 1.03.4 and would like to upgrade to the latest version. Link to comment Share on other sites More sharing options...
TerrificTrevor Posted October 16, 2016 Share Posted October 16, 2016 Running 1.03.4 and I'm ready to upgrade, remote support is ticked. Link to comment Share on other sites More sharing options...
DT1717 Posted October 17, 2016 Share Posted October 17, 2016 Hi Fraser, I am currently on version 1.02.2 and would like to upgrade my router to the latest version so I can enable multicast snooping in misc settings to test with my you view TV box. Link to comment Share on other sites More sharing options...
Milox Posted October 18, 2016 Share Posted October 18, 2016 Hello, can you check my netduma is ready to upgrade? Please Link to comment Share on other sites More sharing options...
s6al Posted October 18, 2016 Share Posted October 18, 2016 Need upgrade please Link to comment Share on other sites More sharing options...
Milox Posted October 19, 2016 Share Posted October 19, 2016 Hello Fraser, i wanna update my router got 1.03.3 version, can you check i can update? Link to comment Share on other sites More sharing options...
error6 Posted October 20, 2016 Share Posted October 20, 2016 Hi, i need the upgrade Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 20, 2016 Author Administrators Share Posted October 20, 2016 I am on version 1.02.2 and would like to upgrade my router to the latest version. If you haven't rebooted in the last day you're good to go, if not please post again for a recheck. Please do not reboot before upgrading. I am running version 1.03.3 and would like to upgrade firmware Thanks If you haven't rebooted in the last day you're good to go, if not please post again for a recheck. Please do not reboot before upgrading. Hey Fraser, I'm on 1.03.4 & would like to upgrade please. Guide me through the update? Where can I find the remote access thing so I can tick it for you? Thanks. If you haven't rebooted in the last day you're good to go, if not please post again for a recheck. Please do not reboot before upgrading. Hi i was advised to post here before upgrading as i am currently running an old firmware.i am on the 1.03.4 and would like to upgrade to the latest version. If you haven't rebooted in the last day you're good to go, if not please post again for a recheck. Please do not reboot before upgrading. Running 1.03.4 and I'm ready to upgrade, remote support is ticked. If you haven't rebooted in the last day you're good to go, if not please post again for a recheck. Please do not reboot before upgrading. Link to comment Share on other sites More sharing options...
Nestor Posted October 20, 2016 Share Posted October 20, 2016 Hey, I made sure everything you told me was done. Can you please try again. I'm on 1.03.4 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 20, 2016 Author Administrators Share Posted October 20, 2016 Hello Fraser, i wanna update my router got 1.03.3 version, can you check i can update? We couldn't access your router. Did you speak to your ISP like I said before? Hi, i need the upgrade We could not access your router. Please ensure the R1 WAN IP is in the DMZ of your ISP hub. UPnP & Port forwarding is disabled on your ISP hub and that remote access is ticked on the R1 in settings > miscellaneous. Hey, I made sure everything you told me was done. Can you please try again. I'm on 1.03.4 Still couldn't access. Make a post in the 1 on 1 section & I'll take a look. Link to comment Share on other sites More sharing options...
Milox Posted October 20, 2016 Share Posted October 20, 2016 Yes, i talked with my ISP operator and finnaly got login and password to my router, i wrote to my modem wan ip from netduma r1, now dmz in modem and wan ip are the same. Disabled Upnp and port forwadwarding, remote acces is also ticked. Maybe we need make 1on1 session. My rouer language is english so it wont be problem for you. Link to comment Share on other sites More sharing options...
error6 Posted October 20, 2016 Share Posted October 20, 2016 cleared comment Link to comment Share on other sites More sharing options...
error6 Posted October 20, 2016 Share Posted October 20, 2016 oh wait nm, now i see everything and im on 1.06g thats what i should be on right? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 21, 2016 Author Administrators Share Posted October 21, 2016 Yes, i talked with my ISP operator and finnaly got login and password to my router, i wrote to my modem wan ip from netduma r1, now dmz in modem and wan ip are the same. Disabled Upnp and port forwadwarding, remote acces is also ticked. Maybe we need make 1on1 session. My rouer language is english so it wont be problem for you. Sounds promising, please make a post in the 1 on 1 section. oh wait nm, now i see everything and im on 1.06g thats what i should be on right? Yes that or .6h is fine Link to comment Share on other sites More sharing options...
johanrlindh Posted October 22, 2016 Share Posted October 22, 2016 My Netduma R1 has stopped working,… I can connect to it directly by cable and see settings but it cannot connect to internet. The ISP connection is ok - switching to my 10 year old cisco router everything works fine (except for my sons gaming so he do not approve of this solution to the problem), Going into settings and making changes makes the unit hang, regardless of what setting i change. Tried a factory reset from the admin UI and it seemed to work, it restarted - but nothing worked after the reboot either, same problem. Then i was thinking of a firmware upgrade. Went through the forums and realized I cannot upgrade firmware myself since it is running 1.03.3 today - your tech team have to have access to my device first, but since it will not connect to internet that is of no use right…? So what to do? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 22, 2016 Author Administrators Share Posted October 22, 2016 Hey, welcome to the forum, can you follow this guide please and see if it resolves your issue: http://support.netduma.com/support/solutions/articles/16000022375-i-unticked-preserve-settings-when-upgrading-can-t-access-my-router-help Link to comment Share on other sites More sharing options...
johanrlindh Posted October 23, 2016 Share Posted October 23, 2016 Afraid it didn't help. Changing settings makes the admin UI hang.Can I try a reset using the reset button on the device? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 23, 2016 Author Administrators Share Posted October 23, 2016 Factory reset from settings > miscellaneous if possible. Otherwise use the button. Keep in mind the WiFi password will be "netdumar1" once reset. If you continue to have issues please make a new thread as this one is simply for getting people upgraded. Link to comment Share on other sites More sharing options...
vKiel Posted October 23, 2016 Share Posted October 23, 2016 i am on 1.03.3 and am in need of an upgrade please and thank you Link to comment Share on other sites More sharing options...
rubthisway Posted October 24, 2016 Share Posted October 24, 2016 Hi, 1.03.3 here. Please upgrade my router, remote support is enabled. tia Link to comment Share on other sites More sharing options...
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