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Found 2 results

  1. Hi, I recently purchased and setup a XR700 router, which replaced a my previous setup up routers (one serving as the DHCP server while the other was set as a bridge). I intended to use only the XR700 router to handle all my networking needs, which includes about 50 or so devices consisting of computers, Plex server, Roku devices and host of smart bulbs, switches and thermostats. Out of the box, I thought I could merely assign the existing network SSID to the XR700 and all of my Wi-Fi devices would automatically connect to newly setup router. However, a few of my Wi-Fi devices did while many were unable to connect. Similar to the issues raised in the posts I linked below, many of devices were not able to obtain DCHP IP addresses from the router or were not able to establish any connection. I should also add that out of the box, I accepted the prompt to update the firmware to 1.0.1.20. Although I have been able to recycle my SSID with previous router upgrades, I concluded that the XR700 was simply not willing to play ball. Before changing the SSID, I did attempt to assign a static IP address to my MacBook Pro -- I did so on the computer itself. Doing so did enable me to fully connect to the router and internet via Wi-Fi. I was willing to put in the painstaking work of manually assigning IP addresses to all of the devices that would not connect, but several of the smart bulbs and switches do not have that capability within their own settings. Even when I attempted to reserve IP addresses with MAC addresses on the XR700 router, the Wi-Fi devices were still unable to connect to the XR700 router and/or the internet. So, I reset to the router to factory defaults via the router login page (used the erase feature), and then I started from scratch and chose a different SSID name (I realize I could have done so without resetting everything, but I thought it would be best to do it that way). With the new SSID, I went through the painstaking efforts of manually accessing 50 or so Wi-Fi devices, choosing the new SSID name and entering the Wi-Fi password. All went well! All devices were able to connect to the new SSID name for the XR700 and had internet access. Although hours of work, the results were terrific. I was all set to enjoy the new setup, but decided to tidy up location of the router with some cord management. So, I powered down the XR700 momentarily, repositioned things, tied down cables and then powered XR700 back on. To my dismay, many of my Wi-Fi devices were again not able to connect to the XR700 router using the new SSID. Even my MacBook Pro reverted back to the image from George's post in December 2018 where "Wi-Fi has the self-assigned IP address .. and will not be able to connect to the internet." All of the work I completed was for naught as I was once again back in the same position I was before I changed the SSID on the XR700 router. Still, crazy me, I decided to change the SSID again, and also manually join the 50 or so devices back to the new network name for the XR700 router. This time, I was able to do it in about an hour because of the practice. All of the Wi-Fi devices are again connected to the XR700 router and are appearing as online with valid IP addresses in the device manager of the router login. Great! However, I now need to complete some modifications to the port settings. I am so fearful to make any changes, as I believe that my Wi-Fi devices will again drop off the network at the moment I hit apply to the settings changes. I scanned through several postings in the forums and saw several iterations of the issues I am experiencing. I linked some below. In all of the postings, I did not see any resolutions. There were recommendations to reset, manually assign IP addresses, revert to earlier firmware versions and more; but no true identification of the cause of the problem or a solution. Before I return this $400 router back to the store, did I miss something -- is there a prescribed fix for this issue? It should also be noted that I have 5 devices connected to the XR700 via the Ethernet ports, and all do not have any problem with acquiring an IP address from the router and gaining internet access; hence my uninterrupted ability to continue to make changes to the router login page. So, the issue is clearly a Wi-Fi problem only! Thanks.
  2. I have several Windows 10 laptops running the latest updates. These machines can connect to my Nighthawk XR450 once and then that's it. Once they go to sleep, the next time I attempt to reconnect to the internet, I get the "Secured, No Internet" message. Sometimes an ipconfig /release and /renew works. Sometimes it does not. I've reset the connections completely and that worked, again, once. The oddest part, or more frustrating part, every other wireless device connected to the Nighthawk has no issues. Phones, tablets, Switch, Roku, etc. . . However, none of those really "sleep" per se. The Windows machines are the only ones that sleep. I've attempted different settings in the Wi-Fi configuration. Do not allow Windows to sleep the Wi-Fi card, changing channels on the router to avoid communication conflicts, turning on IPV6, etc. . . To no avail unfortunately. Also, I have an access point, a converted Linksys router that acts as an Access Point. The Windows 10 laptops can connect to that just fine. And then can connect to the internet. Coming out of sleep or not. They reconnect, and I'm golden. Is there a handshake occurring between the Nighthawk and Windows 10 that does not happen again after the initial connection? Windows 10 also increments the network every time I do manage to get it to connect. Like it's the first time it's seeing the router/network. While connecting to the Linksys Access Point is a solution, it's disappointing to not be able to connect to this fancy new router that I have. Again, all other devices, wired and wireless have no issues. Just Windows 10 wirelessly. Any ideas would be welcome! Thanks all!
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