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Showing results for tags 'reboots'.
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So I have had this device for a few months now (maybe 4). Anyway it was fine out of the gate. When I initially had it it was on Verizon FiOS, about 2 months back I switched to Comcast and the initial cut over went great, then about 24 hours later it would not get an IP from the modem. Long story short after a few hours on phone support we did a full reflash of the Firmware and reconfigure and all is well.. kinds of.. Since then I have had to hard code my provider DNS info for the connection to even work. Any time I power cycle the router I then have to power cycle the modem or it will never connect (this happened with the rented and my own bought modem). also when new clients are added to my network they will not show up in the Device Manager until I do a full router reboot.. It's currently running XR500 V184.108.40.206 Firmware. Thoughts, suggestions...??