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So, I was requested to post in here to get better results. I am having serious lag and connection issues with the netgear XR500 and trying to resolve the lag issues in APex. I have some games that I will jump right into and hav zero lag and feel like butter! but then sometimes it's the worst. Guys just walk right through me. My pings are around 35 to the server. but there is no way thats correct. I need someone to talk to probably on the phone to walk me through this.. I am so frustrated with this product.