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Found 2 results

  1. Hi Fraser, I am available Tuesday (14th/nov) after 4 pm, or Wednesday (15th/nov) all day. Thank you.
  2. I received my Netduma R1 router today and tried to set up exactly the way the manual guide says. But as I hook up the router with my Super Hub 2 and put it on Modem mode, the Download and Upload speed almost went to non-existence. I tried to dig in through all the forum thread about similar problems and none of them seem to be helpful at all. I tried the Optimal Setting Guide http://support.netduma.com/support/solutions/articles/16000023979-optimal-settings-guide , checked the firmware which is up-to-date (i.e. 1.03.6h), tried to reset all devices, called in the Virgin Media Broadband Support Team and confirmed there is no issue on the ISP side. Therefore, could anyone please help me with this issue? Below is the before and after Internet speed. Thank you in advance.
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