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How can I begin to troubleshoot this WiFi issue? It's increasing in frequency. I'm also noticing performance issue via wired connections as well. I see a lot of chatter on the forum about performance issues but no real concrete information. I've enabled allow remote access to tech support. Please take a look and advise. Now, I beg of you, should it be the product simply does not perform reliably, please please, PLEASE save us all the heartache and let's setup an RMA so I can return it. Both my wife & I work from home and we MUST have reliable WiFi even if I can no longer leverage the R2 itself. I beg of you. Thanks.