Search the Community
Showing results for tags 'bug'.
Found 4 results
Hi, I have a big issue with my XR500: Since couple of days Dashboard, Geo-Filter, QoS and Network Monitor are NOT working anymore ,I have a spinner that load forever without loading the components. I can only access the Settings panel. Tried to reboot the router, tried on different browsers (Safari and Chrome) with the same result. Some can help me with this? Thanks, Leonardo
Hey! This ping problem is kinda difficult to explain: A few weeks ago I encountered a big latency problem while sending text messages over WhatsApp. It took multiple seconds to send a message and almost 10 seconds for a voice message. (My connection: 60mbits down and 12 up.) I checked my ping via Speedtest.net and Fast.com: 9-10ms. I restarted the router and it was fine again. As the problem occurred a second time I checked my ping on another website (Its a German website as Im from Germany) www.wieistmeineip.de. It reported a ping of 1900ms! I restarted the router and it was back to 160ms (Speedtest was still reporting 9-10ms). This seems to be some kind of multi-server ping maybe?? Anyway, I connected the xr700 behind our DSL-modem/router and tested this kind of ping on its WiFi (5Ghz) (90-110ms) constantly. I finally managed to isolate the problem. It was the guest network I had set up. It was causing the 160ms normally and the enormous ping spikes of almost 2 seconds (reported by www.wieistmeineip.de). This affected 5Ghz aswell as 2.4Ghz when both guest networks were on. Also this kind of ping seems to be "used" in things like tweeting tweets or chatting on Discord. Do you guys know what this kind of ping is? Anyway, this kind of ping on the xr700 seems to be on point with our modem/router now and I dont have those huge spikes anymore. Its just weird that the guest network causes this weird problems with the normal network if its just enabled and no one is on it. Btw. I get those huge ping spikes (2 seconds) with this kind of latency constantly on the guest networks. The ping spike problem when the guest network was enabled happened after 24-30 uptime. The website that I mentioned states that it sends 5 packets for testing.