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Killhippie

DumaOS Insiders
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  1. Like
    Killhippie reacted to AlainCh2 in Xr500 firmware updates   
    I agree ... and same mistake here.

    DUMA's engineer are may be not the problem.
    I suppose main fault is Netgear, but in Duma... they didn't abstract their software from the HDW/SFW Netgear was offering...
    .... to make a SHINY User's experience.

    Alain

    PS: as per usual:  you get - what you get  - after they get - your money
     
  2. Like
    Killhippie got a reaction from Zippy in Xr500 firmware updates   
    Netduma work hard but none of the promises for the XR500 have materialised from back in March 2018. No  new icons for device manager, no GUI fix for Hybrid VPN undefinedB' 0.0 KiB in r-apps even in the Hotfix nothing was fixed in the GUI. Netduma had enough time to fix that GUI issue, also they said that Hybrid VPN would be turned off in the next update, well that didn't happen either nor did the "yes we will add a retest your speed button" which was promised along time before milestone 1.3 was released. Both sides are guilty here to a degree I would have to say.
  3. Like
    Killhippie got a reaction from Zippy in Xr500 firmware updates   
    Nobody is talking about netduma lying. There has been some hollow promises from Netduma, and I repeat that one about new icons coming so not everything is labelled as the computer when it’s not. Jack came up with great ideas as to what the icons could be and over a year and a half later they never appeared. DumaOS  is kind of a Frankenstein‘s monster situation with netgears own firmware powering the hardware like the drivers for the QUALCOMM SoC and also all the GPL and openSSL  packages.  I think an issue here is netgear rarely update those packages,  for instance miniupnd is over a decade old and has just been patched in binary but still version 1.0.  OpenSSL was from December 2017 and has not been updated, so these things have a potential possibly for DumaOS to trip over as both firmware and software try to exist in the same space. 
      Also on the other hand none of the bugs since milestone 1.3 have been patched. Including the possibility of QpS not working properly, because of a mismatch in port mapping between Netgear’s 4-3-2-1-Wan in connection settings and in table view DumaOS is 1-2-3-4-Wan.  When the new table view was brought out that should not of happened. There are issues with QoS  whether this bug is just cosmetic or not no one knows or has taken responsibility for it, leaving that issue and quite a few others with no real answer. So where do current users stand with fixes and who is going to provide the push for a patch via Netgears  engineering department in Taiwan.  Well the fact it’s down to netgear kind of tells us who is responsible really because Netduma can’t push for patches if the parent company that own the hardware won’t do it   
    My other concern is the hardware is already heading towards four years old on these routers, and the parent company for these routers is moving on to AX routers. If Netgear decide to stop supporting firmware updates for the hardware these routers become dead in the water. With the new AX gear coming out I imagine Netgear are pushing everything onto those devices like the RAX120 with WPA3 and 12 WiFi streams. Power wise and signal wise it does run rings around the hardware on these devices even the XR700 and having beta tested the RAX120 it’s a great piece of kit. I’m very tempted to move onto that router at some point full time simply because I get a better signal in every room in the house and it’s set and forget with great QoS.   
     I would like to see the XR range of routers succeed but ultimately it’s not down to Netfuma it’s down to Netgear and waiting almost 8 months for a patch is ludicrous, and for Netduma not to have pushed any patches to Netgear that we know of for the issues in milestone 1.3 is also a bit of a moot point. As I’ve said before you don’t patch by upgrading  OS  from 1.3 to 1.4. You patch the smaller bugs in between to make sure you have provided users with the most stable firmware for the current milestone, until the next major update if there is one of course, as ultimately that is still down to Netgear once again .
     We know there’s going to be bugs in milestone 1.4 and will the bugs from milestone 1.3 carry over at this rate too?  I hope not but they should’ve been patched anyway in the meantime.  Also for people who bought this router why should they have to wait this long to get the thing to actually do what it’s meant to. I know the guys work really hard I’ve got no issue with them whatsoever, but I don’t think at this moment things are working well because you’ve got a multi-million pound company who don’t really say a lot but make great hardware, and I’m sure Netduma under some kind of NDA so they cant say much either.  This is not an ideal situation  as nobody is saying anything because they can’t .   
  4. Like
    Killhippie got a reaction from Newfie in Xr500 firmware updates   
    Its a good router, has bugs like they all do, has good throughput and good range, especially with four streams to 2.4Ghz. You really need AX kit to get the most out of it. I'm holding back a bit until the final AX draft to make sure these  routers are 100% compatible, they were I believe built off draft 3. Final draft should be soon at the end of 2019.
  5. Like
    Killhippie got a reaction from sharpz44 in Xr500 firmware updates   
    Its a good router, has bugs like they all do, has good throughput and good range, especially with four streams to 2.4Ghz. You really need AX kit to get the most out of it. I'm holding back a bit until the final AX draft to make sure these  routers are 100% compatible, they were I believe built off draft 3. Final draft should be soon at the end of 2019.
  6. Like
    Killhippie got a reaction from Zippy in Xr500 firmware updates   
    To old now and 32bit SoC's are on the way out. Im looking at replacing my Beta RAX120 with a full release version and just moving on. 64 bit Soc and AX is now the way to go.
  7. Like
    Killhippie got a reaction from Zippy in Xr500 firmware updates   
    There is nothing simple about the netgear platform, it’s really complicated and there’s a lot of open source code and other proprietary code in there that runs the whole routers hardware base and some of its  main features like Wi-Fi and switching.  You seem to keep forgetting that DumaOS is almost an overlay over the actual underlying firmware that runs the router which provides the drivers et cetera.  Without netgear there is no XR500. The R7800 which is the basis for this router is being patched constantly buy a  guy called Voxel on Smallnetbuilder and if you see the amount of work that he and kamoj put in you would be really surprised I think. Basically underneath what you see is the entire code for the R7800 still, it’s  all still there including streamboost but  most of it has for want of a better term, has been switched off to allow DumaOS to run on it. The original test bed  for the XR500 was the R7800 with DumaOS on it   
  8. Like
    Killhippie reacted to GHOST-1-EC in Xr500 firmware updates   
    So all that being said....... before any product is released, there should have been intense testing to make sure the end user is not stuck with a product that doesnt work as advertised. 
    Everyone understands that nothing is perfect but when a full year passes by without the issues users are experiencing being addressed and properly fixed, only for the same recitation to get fed to them then its to be expected that people are going to get called out on their poor service (and thats putting it mildly). 
  9. Like
    Killhippie got a reaction from plb in Xr500 firmware updates   
    On the 18th of July it will be 7 months since an update has dropped for the XR500. Netduma's mood towards Netgear seems very distant right now but without some transparency this is all guess work. If Netgear and Netduma have parted company and Netgear are reaching end of support for their AC routers it would be good to know so I can sell the router and move on. Its buggy, QoS does not always work as it should, network mapping gets confused, the Geo Filter seems to do not much any more, UPnP has never populated for me in over a year. It only did on one of the early firmwares and thats not good as you cant go back due to lots of security issues. I think a statement about whats going on is needed for people that Own Netgear/DumaOS devices so they can move forward if these routers are not going to get regular updates. I'm not waiting seven months for the next update when this one finally drops that's for sure! Communication does not seem to be Netduma's strong point or Netgears and that just hurts the user base.
  10. Like
    Killhippie reacted to Netduma Alex in Xr500 firmware updates   
    You make a fair point. I can confirm our long term support for our products but I can't confirm NETGEAR's. That said, I think it would be a bad look for them not to provide DumaOS updates that other DumaOS products are receiving, so I doubt that they'll leave XR500 users in the lurch. Believe me, we are aware of the issues with the current setup.
  11. Like
    Killhippie got a reaction from Netduma Alex in Opinions/Thoughts on IPV6?   
    This really sums it up.
    "If you want IPv4 addresses in Europe, there is now a literal waitlist to join.
    In a new policy approved and posted on Tuesday, the regional internet registry (RIR) that serves Europe, the Middle East and Central Asia, dubbed RIPE, has decided that the only way to deal with the ever-diminishing number of internet addresses is for everyone to form an orderly queue.
    "On application for IPv4 resources, LIRs will receive IPv4 addresses according to the following," notes the new policy. And the first bulletpoint? "All allocation requests are placed on a first-come-first-served waiting list. No guarantees are given about the waiting time."

    https://www.theregister.co.uk/2019/07/31/ipv4_address_queue/
  12. Like
    Killhippie got a reaction from Zippy in Xr500 firmware updates   
    Last update from Netgear 18th December 2018 Fraser, thats taking the proverbial p*ss as I see it. Sorry I cant see the XR router range as viable at this point, especially as the R7800 (same SoC) received a beta security update last month and the XR500 has not. I find that concerning as what effect's the R7800 effects the XR500 as they are the same hardware CPU and switch wise.
  13. Like
    Killhippie reacted to Tripper in Opinions/Thoughts on IPV6?   
    More the reason why it should be fully supported in the next firmware update
  14. Like
    Killhippie got a reaction from Boga in Xr500 firmware updates   
    Last update from Netgear 18th December 2018 Fraser, thats taking the proverbial p*ss as I see it. Sorry I cant see the XR router range as viable at this point, especially as the R7800 (same SoC) received a beta security update last month and the XR500 has not. I find that concerning as what effect's the R7800 effects the XR500 as they are the same hardware CPU and switch wise.
  15. Like
    Killhippie reacted to Netduma Alex in [BUG?] DoS Attack: Ascend Kill on DNS   
    Yeah well maybe hiding the more complicated logs behind a few more steps might help. It's just because the default logs mislead many people into thinking somebody is trying to DDoS them.
  16. Like
    Killhippie reacted to Zippy in Xr500 firmware updates   
    Well we are now getting close to the end of another month and no firmware updates. Im also getting close to my end of warranty now. That means since I purchased this router ive had one firmware update in almost one full year! That's right! That means one firmware update and zero patches or fixes along the way! zero nada! This really is beyond thinkable.. This next firmware update better be damn perfect! If we don't get support with the next drop im done and selling this as well. I will give this a chance but very little wiggle room.. I cant even wrap my head around this to believe there has been zero patches to known issues for so long. But I guess they did say the Titanic was unsinkable and that it was one big lifeboat herself! Well we all know how that turned out!
    Zippy.
  17. Like
    Killhippie reacted to Zippy in [BUG?] DoS Attack: Ascend Kill on DNS   
    Fraser while those may mean nothing you should give a better explanation to why and what is happening. Those logs shouldn't just be aimed towards the developers. If you were to give an answer  like that on SNB you would be laughed out of the room! I see this type of answer on a lot of things here without any clarification or good explanation. Regardless if there not even anything to worry about. When things like this pop up in the logs and we get replies back like this how can we even help you guys track down possible issues if these logs are only meant to be towards the developers. Every other router ive helped with on issues the first thing we look at is the logs. And we share our knowledge with what is going on in the logs with people and the developers. Here there isn't anything of the sort. While DumaOS may be different. It shouldn't exclude this type of info because then it shouldn't be in the logs.. You need to start to share knowledge on what these mean then the average nothing to worry about. No one can learn or help with that type of reply.. You cant build a better product like this..
    Zippy.
  18. Like
    Killhippie reacted to Netduma Fraser in [BUG?] DoS Attack: Ascend Kill on DNS   
    If there is an issue it will likely present itself on the interface or on the connection and then we can get the user to grab the logs for us, there shouldn't be any issues that are not obviously apparent and just show in the logs. I can ask the developers to post a breakdown of common log entries so people can better understand them.
  19. Like
    Killhippie got a reaction from Zippy in Xr500 firmware updates   
    I have a R7800, a RAX12 beta and a few other routers, I would rather use R7800 with Voxels firmware. Its the same router, but has better WAN/LANspeeds and better 5Ghz thoughput, (XR500 has silly aerial design that lost a few db). Also Voxels uses the latest drivers from Netgear (DD-WRT does not always have that) but he updates the packages. I can't see the point in having two almost identical routers tbh, I know the XR500 has an extra 128mb flash but they don't even appear to be using that.  Also as I said oddly the R7800 outperforms the XR500 with Wan to Lan throughput, and better Wi-Fi over both 2.4 and 5Ghz. May as well make some money, but I would like the router to work as intended, but I really cant forgive the lack of IPv6 either.
  20. Like
    Killhippie got a reaction from Zippy in Xr500 firmware updates   
    Another router maybe Ive gone back to my R7800 USING Voxels latest firmware and tbh I cant feel a difference in gaming, if anything the R7800 is better as of now its way less buggy and doesn't get confused using QoS not having DumaOS 's horrible DPI engine that that randomly thinks any of my devices are using high priority traffic, like say Netflix, when its not! (set to detect high priority traffic only) even turning off QoS completely and antibufferbloat, and Duma classified games wont stop stops that bug. Life is good with set and forget again. Sometimes less is more it seems. Lets hope this new update whenever its fixed and released helps, if its still a mess after its release I'm selling the XR500 and moving on.
  21. Like
    Killhippie reacted to Durty in Opinions/Thoughts on IPV6?   
    I just love how a 300 dollar router comes with features that don’t work 2 years into its life cycle. It’s just how I’d love to go purchase a brand new car with a non functioning A/C even though it’s an included feature. Then for 2 years I’m told that it’s a relatively new feature that i don’t need and I should just roll the windows down and be quiet. 
  22. Like
    Killhippie reacted to Tripper in Xr500 firmware updates   
    Yeah that high priority traffic is buggy for me as well what about flashing the XR500 with DD-WRT instead of selling it?
     
  23. Like
    Killhippie got a reaction from Tripper in Opinions/Thoughts on IPV6?   
    Why would you think people would not want to use IPv6 when its the latest networking protocol to replace IPv4 and is now running on most ISP's at least in the UK and many in the USA i'm sure.? My ISP, IDNet has had it for over 5 years now.
  24. Like
    Killhippie got a reaction from CrossFitKila717 in Opinions/Thoughts on IPV6?   
    Why would you think people would not want to use IPv6 when its the latest networking protocol to replace IPv4 and is now running on most ISP's at least in the UK and many in the USA i'm sure.? My ISP, IDNet has had it for over 5 years now.
  25. Like
    Killhippie got a reaction from Netduma Alex in V2.3.2.40 Not Ready For Prime-time   
    Having a background in multimillion dollar streaming infrastructures I'm sure you know that trouble shooting helps, like a factory reset using the small hole at the back of the router can help, can I ask if you have tried that?  I have the same router, I use a 63 digit ASCII password and I have no issues whatsoever, either with DNS or with the 2.4Ghz frequency band or AES. I assume you have tried changing the routers mac address to match the original router you had as that may help. What is your setup? i.e. Modem or router in bridge mode, then XR500? Have you tried contacting Netgear support as if you have tried a hard factory reset, reloading the firmware then resetting again and if nothing still works then it would look like you either have a hardware issues or bad networking cables, which is unlikely but can happen. Contacting Netgear would have been my first port of call here.

     As I stated I have none of your issues and I beta tested this device and have had two hardware revisions, so I can assure you 2.4Ghz, DNS,  and AES all work and yes with an iPhone too. I am a bit confused as to your  20/40 coexistence issue as it is ticked by default, so if you disable this setting and force it to run at 40mhz you are just being rude to your neighbours and pretty much causing issues to your own Wi-Fi on 2.4Gh like collisions and dropped packets. Leave everything as default. Factory reset the router, turn off the modem connect the WAN port on turn the modem to the WAN port on the router and start the setup. As I have said try changing the routers mac address if needed to your previous routers one, as  some modems have problems with new routers being connected.

     Also I understand your frustration but there is not need to shout (Caps) and I would try contacting Netgear support if you have no luck as they built the router and your warranty is with them, as a professional I'm sure you know that's your first port of call with potential hardware issues anyway...
     
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