Leaderboard

The only reason I still use it is for the geofilter. If another company came up with something similar, I'd be all over it. I cascaded an openwrt router to it to control my entire network besides my ps4. Openwrt is open source and has nighty, yes every frickin day, builds. So yes I agree. Netgear will just eol all these routers and move on. Netduma will keep saying a new firmware is coming to keep selling routers, but it's been way too long! I don't think will ever see a working firmware for any of the XR series.

At this point, after almost seven months between updates I've pretty much lost all faith in the product. The fact that you used to be a lot more open about the Netgear side of things and suddenly it’s all quiet, the fact no patches were released for milestone 1.3 it was just left sitting there being buggy for this long honestly doesn’t give me any faith that this router will get any better, or even if we get the next update which is probably due, yet it still leaves me wondering if we will ever get another one? At the end of the day it feels like these routers have been totally abandoned by both netduma and netgear as a experiment gone wrong. Not so long ago Netduma were telling us all the things that were going to happen all those tweaks that Jack promised like the extra icons for all the devices that are not listed in the device manager, yet now it’s just silence. The excitement for your team up with Netgear seems to have evaporated to be honest. As I said the XR500 is one of, if not the most buggy routers I’ve used and at seven months without an update, I would consider this device even if it does get a firmware update to be pretty much end of life, which isn’t great for people are still buying them. I'm not saying this is what will happen but its how it feels Honestly I wouldn’t advise anyone to buy the XR500 or any of that range of routers due to their complete and utter lack of support by both sides. Netgear have forgotten their AC routers, the quarterly updates gone along with the promises made by your team that never came to fruition and I feel like this was a giant beta test and at the end of the day it didn’t really work out for Netduma or Netgear as maybe you expected. You can’t leave routers unpatched for so long when your team used to be so on top of when the next updates would be roughly coming, and hinting at fixes and new features yet suddenly that behaviour changed almost overnight. Also you need enough developers to be able to patch bugs in current firmware while developing new firmware and you seem to have not got them, and I get the feeling that’s maybe nearer the truth possibly. Also we probably won’t see new Netgear AX DumaOS routers if things carry on like this, it feels like there’s a breakdown between you and Netgear and it just doesn’t inspire confidence. I hope you can see and understand why many of us feel this way. The continued silence and massive amount of time since V2.3.2.40 came out just keeps getting longer, It really does now feel like time to move on from Netgear based DumaOS routers. If the next update when it appears is not a substantial one I think the result from the current user base that's feeling uncomfortable with the present situation will be to look for other devices, pure and simple.

You are correct use traffic priority so your packets leave and enter the queue first. Every packet queues even if there is only a little bandwidth being used by another user on the network, this will form a queue. Having your gaming packets prioritised means it will drop the other packets for **ms and lets yours through then tp will resend the other devices packets there after.

6 months for XR500 ... and nothing ! LOL !

I don't feel the politics of the partnership are relevant with regard to this matter because: 1) If The XR500 is broken, and a new firmware will solve the problem then fix it. 2) What partner wouldn't want it fixed? 3) Knowing when the firmware is going to be released is irrelevant, they could have released several, and only told us at the time of release. Or not released any and not told us (sounds familiar). Or even tell us they are going to release one but not when (sounds very familiar). The last one rings of I know some thing you don't know! especially when technical users of this forum are asking "what firmware? Could you send me a copy?". Nothing like having your nose rubbed in it! 4) The real crux of the matter is: If the problem is real, and there is a skillbase to produce the fix, then why not implement the fix? 5) Finally I am a customer, and not interested in internal wrangling. I just want a product that works, I have (as we all have) invested money in this product and would like to know what to do next. I don't want to have to wait to be told it's an End Of Line, or its a growing pains thing, oh and of course; there is a new firmware coming out, but not when! Ultimately I want to use your product, it's a great idea, and when it works well, there is non better. When I read the adverts about the partnership with NG, and how this router (XR500) was going to be better than the R1, I couldn't wait to have one, I gave my R1 away when the XR500 arrived. Now where am I; with no support for a product that needs it, no R1, and the partners putting the blame on each other, like school children with dirty hands and faces, denying it was them that buried their sisters doll, and what garden/yard? Then pointing at some other kids, saying it was them. Just fix this. You owe it us and more so you owe it yourselves!

Fraser do you not see what has happened here.. You guys were known for your openness with the community on several things.. Now this policy you have with Netgear has pretty much taken all of that away from you guys.. That alone has changed Netduma.. People and players cant wait for fixes this long. No matter how you cut and dice this its impossible to survive.. If your not aloud to make patches along the way until the next build out then there really is no way I can see this working in the future.. This is like becoming a runaway train.. You guys have to start saying something here.. What about the issues people have posted about for sometime.. Can you talk about anything about fixes? What is troubling me and im sure others is fixes.. I don't ever hear where we are at with current problems.. Are there fixes? We need some sort of status where we can get an idea of whats being fixed and where we are at with those issues.. Whats really scaring me here is ive watched you guys respond to others with similar issues and for some odd reason by your guys replies make it sound like that was the first time you've heard of such an issue when many others have posted about the same thing already.. It almost sounds like you have no idea or have yet to reproduce the issue at hand even if it has been brought up several times before here on the forum.. So this likely may mean even when we get a new firmware issues may not even be fixed! That is my number one concern.. I honestly could not recommend any of the XR family routers to any of my friends.. I wouldn't even suggest these to people I don't even know.. Zippy.

Resetting whilst disconnecting all Ethernet cables worked. Cheers Zippy 👊🏼

That's awesome! Good to see Fathers and sons owning online. My Dad & I used to play Doom on IPX network back in 1995. Normally against each other not coop though

I know what your asking about and unfortunately you can't turn off DNS Relay. You will always have the router as the DNS address unless you manually set each device witch I don't suggest you do. Dunno if it's possible to build the ability to turn off DNS Relay in DumaOS but if so it would be welcomed. The relay is almost always slower than connecting direct to the DNS servers.

fraser je te remercie de ta réactivité si seulement les gens de netgear pouvaient faire de même.

bonjour fraser, je suis un informaticien passionné et je suis conscient que s est le mème software . mais netgear doit adapter son matériel ou le logiciel pour une utilisation optimale (supposition ) et cela fonctionne mal . j ai au cours du temps réglé ces différents problèmes mais tout ce temps perdu en reboot ,instabilité sur du fonctionnement basique est épuisant et non productif . j attend d un routeur une certaine fiabilité et le xr500 en l état actuel ne m inspire pas confiance pour une utilisation constante .

Thanks Guys. I had to reset using the paperclip. Now it works like it's supposed to. Thanks again.

12.7db Downstream SNR 16.0dB Upstream SNR You are close to the cabinet with a Max Attainable Data Rate of 92.934 Mb/s / 26.636 Mb/s You have an higher SNRM than many because you are so close to the cabinet giving you more headroom. Yes DLM will raise the SNRM on a user that is further away from the cabinet to give stability for noise issues that bite into the ratio, you have a high SNR already but DLM does not work case by case but a flat rate for all. DLM has put an 8ms Download 5ms upload interleaving on the line. Like you say 0/0 is fast path. The signal is fine for the attenuation.

It worked! thank you.

Can I please get someone code a hysterical laughing sound for when I click on the check for update button on my NetDuma XR500. I think that should definitely be put into the next build for sure.

Je suggérerais ce qui suit: Connectez votre PC câblé au routeur, ouvrez une invite de commande et exécutez une requête ping sur l'adresse IP du routeur. Lancez-le pendant un bon laps de temps, peut-être même une heure, et voyez si vous avez des paquets perdus ou si le ping est trop élevé. Je vérifierais cela avec chaque câble Ethernet que vous utilisez pour connecter des périphériques. Si vous le faites, ce sont peut-être les câbles que vous utilisez pour connecter des périphériques au routeur. Sinon, effectuez le même test, mais cette fois, envoyez une requête ping au routeur du fournisseur de services Internet. Si vous rencontrez un nombre élevé de requêtes ping ou de perte de paquets, il peut s'agir du câble Ethernet reliant les deux routeurs. Si vous êtes certain que les câbles ne sont pas le problème, vous devriez être en mesure de déterminer lequel des routeurs est en faute. -- I would suggest the following: Connect your PC wired to the router and open a command prompt and run a ping to the router IP. Run it for a good amount of time, maybe even an hour and see if you have any packets that were lost or a high ping. I would check this with every ethernet cable you use to connect devices. If you do then it may be the cables your using to connect devices to the router. If not then do the same test but this time ping the ISP router, if you have high ping or packet loss then it may be the ethernet cable connecting the two routers. If you are certain the cables are then not the issue then you should be able to narrow down which one of the routers may be at fault.

everybody got moustaches on this thread !! 🙂

Yes I did do that. However, see below. I called to activate the new modem, but I guess they didn't provision it. I just called again and they did the provisioning and now my speeds have jumped up I'm averaging in the 300-400 range when I disable QoS. It goes down when I enable it, but I assume that's by design. Tested direct connect to the modem and was getting in the mid 400s so there is a lot less disparity now. So now I just have to make sure comcast provides me what I'm paying for, wish me luck there Thanks for the help everyone. I'll be sure to hang out on the forums some and post again if things go awry.

No problem, always a pleasure.

Perfect! Thank you.

hi the NTESC or MK4 socket has no need for a vdls filter as it has it's own port that will allow you to plug a modem directly into.

So instead of adding games, add the console like I have

was a pain. but now glad i have full control over my network.

Yes, those logs perfectly normal, nothing to worry about.

Awesome father and son duo! The clutch win on the end....Priceless! Good job guys! Zippy.

That could work, I'll add it to the ideas list

Just a suggestion for improvement in the Geo Filter: Sometimes the peer icon appears directly on the server icon, (and vice versa) and it gets annoying constantly trying to click on one and the other appears because they're directly on top of one another. If I'm trying to check a server with a peer icon directly on it, there should be some type of distinction that the system knows exactly which icon I'm trying to choose in that particular scenario.

Good idea, maybe some kind of pop-up menu for clarification when icons are stacked? I'll put it in the suggestions list.

I just keep it equal for everything. Seems to run better that way. Gaming doesn't use much bandwidth. Just make sure share excess is enabled for both upload and download.

I would not use DSLReports to diagnose your connection quality as I don't find it to be a good representation. I'd highly recommend following this guide while saturating your connection (do big downloads, HD streams etc as much as possible) and experimenting with different percentages to see what prevents spikes and keeps the ping as low and stable as possible http://support.netduma.com/support/solutions/articles/16000074717-diagnose-modem-internet-service-provider-issues/

Okay @Choppa01 could you please email us on [email protected] and we'll get this sorted out. Put a link to this thread in the email!

Firstly, try rebooting the router using the software reboot button (press the ℹ️ icon, then REBOOT) If that doesn't work, you might have to reset the router as @Sunaikinti says. I'd try resetting the router through the interface before attempting with a paperclip (Settings > Administration > Backup Settings > Revert to factory default)

Okay think think i found the problem yesterday we had a huge storm come through with high winds and i went and saw that the cables outside where really messed up so i called and had them fixed and so far everythings be good so far.

Im running 70/100 to see how it runs

Thanks Fraser. Also just wanted to thank you and Alex you all your help over the last week and a bit. You guys are awesome 😉

Apologies, you said DumaOS users but you're not actually on DumaOS, you're on the original firmware. If you would like update to DumaOS you'll need to sign up here first: https://netduma.com/r1-dumaos/ Even though you don't have filtering/spectating mode on your firmware the rest of my original comment still applies and that should get you good games.

Same problem I have.. And you are correct the flower must be equal.. Once I allocate more bandwidth to another device all bets are off! All I have found is more similarities with others that have this router.. Nothing makes any sense with any of this.. Zippy.

before and after 60% on both for some weird reason when I reset the qos back to everything having the same amount on the flower the line also became more stable

I believe I know what the issue is so I've let the team know and hopefully they'll be able to resolve that but we won't be able to release a firmware ourselves

option 2 would be useful for many users

dsl reports is not the most reliable of services. Install and run pingplotter to get a real time graph of your connection and see if there are ping spikes or jitter on your line.

best connection i've ever had tho!! back to back wins on blackout!

Here is a guide I made for port forwarding for the XR series of routers. The principle is the same on all routers!

Ok i just finished the process.. I will keep you updated

Delete your PC from the Geo-Filter then In Device Manager change the device type of your PC to a console (Xbox or PlayStation), re-add to the Geo-Filter, you should be able to see hosts then.

Sounds like you need more testing done on the new firmwares. Release them as betas and you could have thousands of beta testers, us! This will track down bugs faster. Openwrt has new builds daily. Let us help you make your product the best it can be!

Thanks for the feedback guys So you know, we are working on DumaOS Milestone 1.4 right now. We don’t give release dates but obviously we want all DumaOS users to get this as soon as possible. NETGEAR also input changes to their side of the firmware (Settings, drivers etc). All of this takes time to test and make sure it’s stable, which is why updates tend to be large and every few months rather than small but frequent updates.