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thegaurdian1

thegaurdian1

Member Since 12 Jan 2016
Offline Last Active 7 hours ago
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#178841 How to Update to Duma Os from R1?

Posted by thegaurdian1 on 5 days ago

There is no DumaOS for the R1 yet.  It has been delayed to an unspecified date.

 

Thank You




#178808 R1 DumaOS Briefly Delayed

Posted by thegaurdian1 on 5 days ago

Agree with this, I see no reason why people should continue to be patient. We're well beyond the point of asking your paying user base for more time to deliver features that were promised more than a year ago, and then sold to another company in the meantime.

 

 

I'm with you.

I feel misled, there's no way an issue like this was only know about a day before release. There's only 2 logical explanations, either they're lying or utterly incompetent.

 

When you look back through the original announcement threads, there's a clear theme and that's misinformation. Many times they were asked about dates, the team kept promising and then delay, normally days before the set date, or simply not saying anything at all. There are multiple instances of this. Then, completely out of the blue, we are told of the 'amazing' announcement that the DumaOs will be on a Netgear router first, THANKS!

 

It's no surprise there's no actual launch date now. They've missed the April 17th date, what's the point in providing another date? It just allows them to keep updating us that we're just 'weeks' away.

 

The real cynic in me says that the update will brick the majority of R1's, and as most will be well outside of the warranty period, the only solution will be to spend money on a new one. But that's just the really cynical part of me :/

 

I'd also like to ponder a question about the mods here. It's hugely evident from a large number of posts across the various threads that the mods have taken it upon themselves to defend the Dev Team, I see absolutely no reason for this, it's just creating more hostility than necessary.  I understand you're all huge fans of NetDuma, but you're continuous defense of shockingly poorly managed situation is bordering on comedic. How about you allow people to air their concerns and frustrations without constantly jumping to the defense of the dev's? Maybe you could even try and put your own feelings aside and empathise with those of us who feel frustrated? Those of us that haven't ever really felt the benefit of the R1? Those of us who are just plain tired of the excuses and denials?

I myself have given up on the R1 router and NetDuma in general and will be switching to something different.  There are too many inconsistencies with their DumaOS for the R1.  The only thing that has been consistent is them delaying the DumaOS release period.  I will keep the R1 router and when the DumaOS releases if I remember will get back on it to see if anything changed.




#178807 R1 DumaOS Briefly Delayed

Posted by thegaurdian1 on 5 days ago

Agree with this, I see no reason why people should continue to be patient. We're well beyond the point of asking your paying user base for more time to deliver features that were promised more than a year ago, and then sold to another company in the meantime.

 

 

I'm with you.

I feel misled, there's no way an issue like this was only know about a day before release. There's only 2 logical explanations, either they're lying or utterly incompetent.

 

When you look back through the original announcement threads, there's a clear theme and that's misinformation. Many times they were asked about dates, the team kept promising and then delay, normally days before the set date, or simply not saying anything at all. There are multiple instances of this. Then, completely out of the blue, we are told of the 'amazing' announcement that the DumaOs will be on a Netgear router first, THANKS!

 

It's no surprise there's no actual launch date now. They've missed the April 17th date, what's the point in providing another date? It just allows them to keep updating us that we're just 'weeks' away.

 

The real cynic in me says that the update will brick the majority of R1's, and as most will be well outside of the warranty period, the only solution will be to spend money on a new one. But that's just the really cynical part of me :/

 

I'd also like to ponder a question about the mods here. It's hugely evident from a large number of posts across the various threads that the mods have taken it upon themselves to defend the Dev Team, I see absolutely no reason for this, it's just creating more hostility than necessary.  I understand you're all huge fans of NetDuma, but you're continuous defense of shockingly poorly managed situation is bordering on comedic. How about you allow people to air their concerns and frustrations without constantly jumping to the defense of the dev's? Maybe you could even try and put your own feelings aside and empathise with those of us who feel frustrated? Those of us that haven't ever really felt the benefit of the R1? Those of us who are just plain tired of the excuses and denials?

Great video on why he sold his R1 router.   He was huge supporter of the router with countless tutorial videos.




#178794 R1 DumaOS Briefly Delayed

Posted by thegaurdian1 on 5 days ago

I just hope this delay does not end up being more than what Mr. Luke has said which is *Weeks at most*.  No timetable no potential date. I believe it is because they don't have any idea and also because they don't want to disappoint again.




#178792 R1 DumaOS Briefly Delayed

Posted by thegaurdian1 on 5 days ago

So, I've been reading these comments for the past 24 hours about NetDuma once again postponing the date for the new OS, and even though I'm highly upset about it, I can't complain as this has happened in the past.

 

This whole argument on both sides is a bit ridiculous, but on some levels understandable. I understand why people are upset, and I also understand their complaints, which I think the mods are not completely understanding the business logic behind one of the complainers comments (no hard feelings, and not to insult). BUT... I do think the mods are being somewhat mature in their responses instead of the typical "You guys suck, its not out yet blah blah blah" response. 

 

To defend the complainers, I agree with the fact that we've been waiting (including myself) for almost more than two years now since we've heard that DumaOS was going to be released. The reason for the release was because Netduma wanted to change the gaming router that no other router company could accomplish before, which was no lag spiking, no bufferbloat problems etc, and everyone jumped for joy and pissed themselves waiting for an arrival of this update. The problem: Netduma has said time and time again that they would release it in Fall 2016, Spring of 2017, another date, and again today, still with no update. To defend one of the comments made by a complainer, as i remember, his complaint was from a business aspect, explaining that customers should not be waiting this long for an update, especially if they have said over and over that it will be released soon. In the business world, this is terrible communication and marketing and I can fully agree that maybe there should be a change in better communication.

 

To defend the mods perspective on the situation, I can agree with them on the fact that everyone in here is being childish as all hell over it without even being able to state any logical argument to prove themselves (only a couple in here have been able to do so). I can agree that Netduma might be making a bit of an excuse over this just a tad, but I don't think they would purposely be lying to the customer just to support them buying the new Nighthawk. Even if they ARE giving out DumaOS for free in the near future, understanding business, don't you think that they might be making something out of giving it for free? like more purchases of their routers for the new OS?

 

What I'm not agreeing with on both sides, which happens very often on these forums, is that the mods and the customers can never get along, or ever come to an understanding when it comes to specific opinions on certain matters (Yes, I've run into a problem with a mod myself, who will be unnamed, but problem was solved and him and I are okay now). By everyone arguing over whos mature, whos not, why is it not released, blaming the company, blaming customers, blaming mods and staff etc, you're not getting anywhere by arguing. At this rate, just let Luke and the rest of the team do what they have to do to finish the product and their problem with this, and we should hopefully have it soon.

 

Now, someone said that Netduma should release the product with an agreement that allows us to have it without the BC temporarily to fix this problem. Now THAT I agree with, but I doubt it will happen. 

 

Sorry, but this had to be said. :)

I disagree with you.  I think NetDuma would absolutely purposely lie to the Duma Army.  The reason I come to this conclusion is the fact that they waited 1 day prior to the launch of DumaOS on the R1 to delay it.  You, the moderators and everyone else who can be reasonable has to understand that this issue did not prop up on April 16th 2018.  I refuse to believe that supposedly this got overlooked until the day of the launch.  Also if that is the case I am sure same was required when they launched with NetGear XR500 backwards compatibility etc.  That was 2 months a go now I believe correct me if I am wrong * I could be wrong about when the XR500 launched*.  With all that said I believe they knew in advance but they bought themselves time and hoped they could fix it.  They couldn't fix it so they delayed on the day of the launch.  I would be less upset if they just said 2 weeks a go we need more time but no they do it on the last day.  Also they didn't delay it to a specific date they simply said its delayed at most is a few weeks.  What is a few weeks?  It was delayed in 2016 to 2018.  Private beta apparently happened for the DumaOS but never did the Public Beta.  They never said Public Beta would not have taken place.

 

I also signed up for e-mail notifications about the DumaOS on their site and never once did i get an e-mail about anything period.  So yes I believe NetDuma has purposely lied to us and will continue.   This is just my opinion and conclusion I have come to.  Personally I hope I am wrong because I want NetDuma to succeed but I also want to hold them accountable to if nothing else but their own DAMN timetable/schedules.

 

Thank You




#178602 R1 DumaOS Briefly Delayed

Posted by thegaurdian1 on 6 days ago

It will be later than sooner.  Not even NetDuma knows when it will release since it is just a guess because they said:

Rampage, on 16 Apr 2018 - 4:36 PM, said:snapback.png

 

Weeks at most

 

No one is posting false information.  People are simply pointing out the lack of information and false release dates from 2016 to now*Insert here what false stuff was spread PharmDawgg*.  

I was a very big defender few months a go when it came to NetDuma and when they announced the NetGear deal.  Now i have no ground to stand on and have nothing to defend them with because of the poor timing of their delay.  They should have delayed it from the day they learned that they would have to.  It is not that complicated.




#178601 R1 DumaOS Briefly Delayed

Posted by thegaurdian1 on 6 days ago

Im a new user of netduma, i hope Iam and is beautiful team not  disappointe m.
I buy last month from amazon the netduma, i pay 199dollars more taxes. 
I dont deserve 

You might be better off returning it to Amazon and this is coming from someone that has had it for years.  




#178600 R1 DumaOS Briefly Delayed

Posted by thegaurdian1 on 6 days ago

I am disappointed that DumaOS was not released today just as many of you are. And there are only two options I have here. I can ride out the delay or move on. I myself am going to ride it out. I have too much time and network troubleshooting invested in this product.
Please fellow forum members I have no problem with you venting your frustration but I ask that you do post false claims and information. I do not work for Netduma so I have nothing to gain or have any more insider knowledge than you. So I do not know what the exact reason behind the delay is other than what Netduma told us.
So I will be riding this delay out. And sooner or later DumaOS will be released. Hopefully sooner than later. Oh by the way I do not have the XR500 or have any intentions of getting it not because I hate Netgear but because the R1 does everything I need when it comes to gaming.
PharmDawgg out. I’ve said my peace. ✌️

It will be later than sooner.  Not even NetDuma knows when it will release since it is just a guess because they said:

Rampage, on 16 Apr 2018 - 4:36 PM, said:snapback.png

Is it takes Few weeks or few months?

 

Weeks at most

 

No one is posting false information.  People are simply pointing out the lack of information and false release dates from 2016 to now*Insert here what false stuff was spread PharmDawgg*.  




#178595 R1 DumaOS Briefly Delayed

Posted by thegaurdian1 on 6 days ago

No he is not a spokesman for Netduma I can promise you that and somebody has to be a tester and he was 1 of them, so were others. 

Were you one of the testers as well?  Also whatever happened to PUBLIC beta for the DumaOS for the R1?  I am not trying to give you a hard time or anyone for that matter not even NetDuma I am simply trying to show my frustration and not give a pass for them.  They haven't earned a pass.  I can understand business model with NetGear I can even understand this DELAY but I do not accept the LIE that they only found out about this the day of.  NetDuma company is turning into EA its just that NetDuma is a lot smaller.




#178593 R1 DumaOS Briefly Delayed

Posted by thegaurdian1 on 6 days ago

I also think it’s terrible that Netduma admins aren’t even in here commenting trying to calm the situation just shows where it’s come to
Large increase of R1 routers for sale on eBay lol
Alot of people bought the router just for the new software

There is only so much Admins can do.  They can't lie anymore than the company has already.  On the day of the release for R1 DumaOS is DELAYED it is very fishy.




#178592 The R1 not value now,all now is xr500

Posted by thegaurdian1 on 6 days ago

XR500 has its own issues so i wouldn't use that router if it was free.  R1 has been waiting for its update for YEARS not months.  I most likely will be moving on from NetDuma as a company and any of the products that they sell.  I doubt that I will be the only one.




#178588 R1 DumaOS Briefly Delayed

Posted by thegaurdian1 on 6 days ago

That was only handful of people mostly Netduma employees and mods. I would like to know if there were testers from the broad public.

I don't believe there was because if there was it should have included public people like you and i etc. 




#178580 R1 DumaOS Briefly Delayed

Posted by thegaurdian1 on 6 days ago

Thanks Sim

 

 

Weeks at most

 

 

No problem. We did actually ask legal this but they advised it's better to just have the backwards compatibility

 

 

Thanks Alex!

Weeks at most is not a definite.  It does not even come out as an educated guess its just a guess that was pulled out of thin air.  I don't believe that you guys learned this when the clock struck midnight.  It is a real shame that you bought time and waited till the last second to announce the delay.




#178578 R1 DumaOS Briefly Delayed

Posted by thegaurdian1 on 6 days ago

Thanks for keeping us informed. It was looking so close and we were all getting excited, but last minute little surprises always adds a little fun to the mix. Eventhough DumaOS brings new goodies to the table, I also think having the backwards compatibility and being able to roll back to the current firmware will also be appreciated by end users.

 

Sim

I love your videos Sim but you already have their new router with DumaOS.  Your wait is over for the DumaOS.  For the rest of us or for me at least this delay does not add any fun to the mix.  2016 it was supposed to be released it never did, 2017 was supposed to have public Beta of the DumaOS it never happened.  April 17th 2018 the day its suppose to release its delayed because they didn't talk  to their lawyers ahead of time....I don't buy it.  I respect where you stand on this but your quick defense of them and lack of accountability for the company is disheartening.




#178575 XR500 with built in modem

Posted by thegaurdian1 on 6 days ago

 

Hi, just a few quick questions.

 

Is there a planned version of the XR500 with a built in modem ?

 

Is Duma OS going to be released for any of the existing router/modem combo's like:

 

http://www.netgear.c...ters/D8500.aspx

http://www.netgear.c...ters/D7800.aspx

 

Thanks

 



View the full article

 

I think all of the above will happen before they have the DumaOS ready for the R1.