the default username and passwords are
They are case sensative. Make sure that the ethernet cable connects to lan1 poe on the rear of the R1 into lan 1 of your isp modem/router. If you need any further help please let us know! If you do need further help then tell us the name of your isp, the isp provided hardware and your network configuration. The more info you give the easier it is to fix your issue!
- major masingil likes this