Omega

I have not tried other games as virtually all I play online is BO4 so how other games play would be irrelevant in this case. And again, this isn't a netcode issue which CAN be more of a subjective feeling of how the game should be vs. reality/networking constraints. My issue is a very obvious one being rubberbanding. The game goes from fine to me studdering all over the place with "Connection Interrupted" flashing on the screen for about 3-5 seconds and then it goes back to normal. If this had happened to me before maybe I would second guess whether it was the router/fw. However, as I said, this has NEVER happened to me in any cod and so the obvious reason is the router.

Ok, so I am not a Netduma or networking novice. I've owned both the R1 as an early adopter and XR500. I've also owned the Netgear X10 which is for all intents and purposes the same router as the XR700 just without DumaOS loaded onto it. I never experienced these issues with any previously owned router. I've had nearly every nighthawk in the Netgear lineup, many Asus routers, and Linksys routers. I am by no stretch of the imagination some network wizard, but know most every setting in a Netgear/ASUS/Linksys UI and what it does. I am playing wired on a gigabit FiOS connection. I do not use the geo filter because I play competitive custom games for the most part where you are joining P2P sessions. Yesterday's 5-7 game sample was a mix between public match servers and P2P custom games. The rubberbanding happened in both game types. In the custom game, it happened on a P2P host I play on all the time with 0 issue. This rules out a P2P host issue. As was stated on a thread in this forum, there were packet loss issues cited on the newest fw. The problem could be, and hopefully is, as simple as the fw being at fault. As I stated, I flashed the router back to its out of the box .20 fw and will test to see if the rubberbanding persists when I get home from work. It's just deeply unsettling that a router at the highest consumer price point has such a flaw right out the gate. @Netduma Admin@Netduma Fraser@Netduma Iain

Received my XR700 yesterday. For context, my connection with previous Linksys WRT32X was pristine with exactly 0 issues so I have no doubt the issues experienced point to the router as the culprit. Set it up with NAT filtering OPEN and turned off UPNP. Turned off 802.11d radio in advanced wireless. Set UL/DL bandwidth at 1000 and set QOS at only when high priority detected and sliders to 50% (thus 500/500). Joined a game of BLOPS4 and immediately experienced rubberbanding. I immediately thought it was the router as this never happened before, but gave it another 5 or so games. I had one game where I didn't rubberband, with all other games experiencing between 1-4 rubberbanding experiences. It seems that the router which claimed to remove all lag proved to add lag; go figure. I read similar issues on this forum before bed last night and saw that some had said to revert to the original .20 fw and so I flashed back to the original. I will test further after work today. Needless to say this is unacceptable for a $500 piece of hardware that is touted for its ease of use of complicated QOS rules etc lol. I know btw that it's not all your guys fault, we are dealing with Netgear after all, but your brand is on the product and thus you are at least partly culpable. @Netduma Fraser@Netduma Iain@Netduma Jack

Questions for @Netduma Fraser. 1) Is there a real world difference btwn the quad 1.7 in the 700 vs the dual 1.7 in the 500? 2) Does bufferbloat only apply if you are maxing out your up or downlink? I ask since that's the only real reason I'd make a $500 purchase and since I have gigabit I'm not sure I need it if my understanding of bufferbloat is correct. One more question. Since I'm currently deciding btwn XR700 and Asus AX88U is there a further real world difference btwn quad 1.7 and quad 1.8? Thanks, Dan

So, I gave it another go last night and a bit more today. As we discovered, the speeds were essentially the same between both routers. Though a small caveat is that my speed tests are significantly higher on console speed tests with the Asus. Not sure how much stock could be put into that though. However, when playing, something just feels off. For something more tangible, what I did notice when running the XR500 was that the playstation dashboard would lag quite severely and uncharacteristically. As an example, when clicking into notifications, it was like the whole system would seize up for 5 seconds or so before displaying the notifications. I replicated this about 5 times in a row. I switched back to the Asus, and that problem was gone. I'm honestly not sure what the problem is. It just seems like something is off. Side note - Is there a way to disable qos on the downstream but still have it on the upstream? In other words, leave the downstream untouched, but apply qos to the upstream. The reason I'm asking is I'm unsure if leaving the anti-BB slider at 100% truly means that it is untouched. Thanks!

Yes I'm ready

Hi Iain, 9pm EST works for me. Thanks!

Hi Iain, I am happy to arrange a 1 on 1. I am Eastern Standard Time. Let me know if it is at all possible to schedule it for 7pm my time (I know this is late for you). Otherwise maybe sometime over the weekend? As I mentioned above, I'm fairly certain I've already tried using the values you stated, but for the sake of troubleshooting I'm more than welcome to try once more. Believe me when I tell you, I want to love this thing as the cool factor is off the charts. It may just take some tinkering. Thanks!

I turned UPnP off and just port forwarded. By selecting manual ports, do you mean for traffic prioritization? Please elaborate.

I have an Open NAT on Xbox and PS4 (it's the first thing I make sure of), and have tried everything you said to try simultaneously, except for disabling VPN. Is VPN enabled by default? I haven't even checked that setting as I assumed it would be disabled by default. Either way, when I get home I will adjust the settings to exactly what you put and see if the results are different. I'll report back to you tomorrow on whether it made a difference as I'm sure support hours will be over by the time I get home.

I can do a speedtest via Ethernet thru my PC, but as I've stated, in my experience, the Xbox speed test (not playstations) returns the same or near the same result as the pc speedtest.net or dslreports results. As for your side note, I have a sick obsession with new tech, largely in the form of routers and audiophile headphones, both of which really put a dent in your wallet I haven't had many network issues since moving over to FiOS gigabit last summer, but before that, it was rough. I was more than content with the new Asus I purchased literally 2 weeks ago, but I saw the Netduma/Netgear collab and had to give it a go.

I don't use the geofilter since I play gamebattles matches as opposed to matchmaking. All devices are most definitely behind the XR500. Setup goes as follows : FiOS Optical Network Terminal (modem essentially) - XR500 - PS4/XBOX via Ethernet. Just for more background, I've owned like 10 or more routers including the R1 and have my fair share of experience with them. As far as QoS settings, I'm good about setting a baseline while testing so I left everything default for the first test. From there I did just about every variation I could think of as I stated in my first post. Nothing changed the fact that my bandwidth was a third of what it had been. It also didn't change the fact that my gameplay for the past two months was great, and the first eight games I played with this router were rough to say the least. I'm currently at work, but will give it one more night of testing since nine games is a very small sample size compared to 2 months. As for the xbox bandwidth test being inaccurate, I believe you mean the playstation test which is notoriously inaccurate. The xbox test, at least in my experience, is a very good indicator of bandwidth, and is very consistent at that. Any insight as to how to get gig speeds would be appreciated. This is important because I don't even know what to set my bandwidth for QoS to, because I don't know if this router can handle that much throughput.

Have gigabit fiber. Been playing WWII since launch competitively. Coming from an Asus RT86U where I had near full gigabit speeds up and down, as well as great gameplay. I decided to try out the XR500 because I was an early adopter of the R1 and know you guys make great firmware (not because my connection was struggling). So now that I've given some backstory, I setup the XR500 last night which was quick and easy. The first thing I noticed was the speedtest on Xbox (which is very consistent) was only coming back as 2xx over 2xx which is much slower than the 6xx over 6xx that I was getting with the Asus( and Linksys WRT32X and Netgear X4S before that). I went to dslreports on ps4 and got A+ across the board. So figuring the drop in bandwidth may simply be a result of the qos doing its thing, I hopped on WWII and grabbed a GB match. Long story short, I played 3 best of three series. Out of the three the connection was bad in all three and if not every map, then just about every map. And by bad, I mean it was unplayable. Luckily my teammates picked up the slack, and we won all three, but I was like no help whatsoever. It felt like packet loss, of the extreme variety. After getting off for the night, I decided to do some troubleshooting. After disabling auto bufferbloat, bringing sliders to 100%, disabling auto traffic prioritization, and even unticking share excess and setting flower for xbox to 90%, the bandwidth was still 2xx over 2xx. No matter what setting I tried, I couldn't get 300mbps, nevermind the 6-700 mbps I was getting with other routers. I don't know if the OS is taking up too much CPU, though I would think the 1.7GHz processor would safeguard against that. Please any ideas would be great. Otherwise, I will have no choice but to return. But I really want to give it a shot before I do so. Thanks!

Please count me in as a tester. Would love to try this out!

Does this mean we are getting a firmware update soon? Please don't tell me it will only address wireless refrigerators lol