MarkCorbyn123

Thanks you for this. I have emailed [email protected]. I will certainly keep you in mind for when my set up process changes. Many thanks for your assistance here both.

Good afternoon Both, Can I just return the product please? Do you arrange collection? Or would I be expected to send the unit back?

I have spoken to my provider, TalkTalk. It's going to be £80 for them to install a wall out. Something at the moment I cannot afford. Correct me if I am wrong, I assume there isn't anything more we can do to make to work with the current set up?

I am already using a power-line adapter: https://www.ebuyer.com/780283-tp-link-powerline-av600-nano-adapter-starter-kit-tl-pa4010kit-v1-20-tl-pa4010kit-v1-20?mkwid=sWA3N2WiH_dc&pcrid=51630194939&pkw=&pmt=&gclid=CjwKCAjw9qfZBRA5EiwAiq0AbZfWfaHt86kZwt2GZnPuS79NbG22j8OmmJzbNCjqU7X0lbGHQIRj4xoCe1YQAvD_BwE Which then feeds in to my spitter; I need the splitter because I also PC game and I don't wont my connection dropping out. The TP Link set up I have only has 1 output. http://www.broadbandbuyer.com/products/9673-tp-link-tl-sf1005d/?gclid=CjwKCAjw9qfZBRA5EiwAiq0AbVP7LsOFN-Tedhj6scbg9UdbqJE4sqCIHoFFBASKlfri8iZeeCk2pxoC19wQAvD_BwE All of this is done via a hardwired connection. I have tried removing the TP Link (power line adapter) and splitter. And running off the wireless. NOT GOOD. When I connect my PC to the Netduma the connection lasts for around 5 seconds. By the time I load an internet page, it's gone. On the Xbox it struggles to locate the Netduma as a wireless connection. It found it once, and by the time I tried to put the password in, the connection disappeared. I am in the process of trying to talk to my provider to see if they can add a wall outlet in the upstairs room.

I have tried and tested all of the above. I am still having a problem. Do you have any other suggestions? We have repeated other steps to ensure we haven’t missed anything. We managed to use the port forwarding on our modem to connect to the Netduma. We had an open Nat on the Xbox with this for around 10-15 minutes before it disconnected and returned to double NAT and haven’t been able to reconnect it since. I have tried resetting everything to the beginning and trying again, but the mode stays on Moderate Double NAT. Due to the type of Modem I have, I am unable to put this into 'Bridge Mode'. My Modem is a HG633 from TalkTalk. The one piece of troubleshooting that was a success; Modem > Netduma > Xbox One. When this was connected up (Hard wired) it was giving me and open NAT type and no double NAT was detected. I left it for a minute or two and it wasn't dropping out.

The distance is about 18-20m... That's without drilling through the floor and creating a hole. I have look at the DMZ option, I logged on to my providers account and went into the firewall and enabled the DMZ and select the Netduma too. This didn't fix my NAT type either.

I am unable to connect the Netduma to the Xbox directly. The reason for this is because of the distance from the Modem to the devices. The TP Link are powered, in the sense that they are plugged in to a wall socket.

I would like it to be a multi-console set up, however, I am just trying it on my Xbox One X for now. The model number of my modem is a HG633 from TalkTalk. I don't have any of my ports forwarding in the uPnP. My set up is: Wall outlet into a TalkTalk modem > Netduma is plugged into the TalkTalk modem. > From the Netduma is a TP Link sender to a receiver upstairs. > From the receiver upstairs, it feeds into a splitter which then connects to my Devices (PC and Xbox One X), all of this is done via a hard wired connection.

We have tried to correct our NAT type with the instructions from Netduma and used the YouTube clip on the URL too. Our Xbox One X is still having issues. I have a Moderate NAT type and still the annoying double NAT. Nothing seems to be working no matter how many opinions I have tried Your strict NAT will be causing several issues, so lets get that sorted first of all. Enable UPnP in Settings > UPnP on the Netduma, and make sure no rules are set in Settings > Port Forwarding. Then, put your Netduma in the DMZ of your modem. (To do this, navigate to the Device Manager. Copy the WAN IP address found near the top of the page, then access your Modem interface. Paste that WAN IP address into the DMZ box which is usually found in Security / Firewall settings.)