P1mptowt

No all my hardware is the same

I have switched pppoe off as I do not have any pppoe info. I have tried some I have seen online but they don't work.

I have a netduma and zyxel vmg1312 b10a in bridge mode. I have had no issues for the past year but I switched ISP from BT to Talktalk yesterday. Since the switch the devices connected to netduma lose connection after about 10-15 mins. This is fixed by rebooting but then a repeat happens. I've hard reset the modem and netduma, changed cables and I have just upgraded the netduma firmware. None of these have solved the issue. Please assist, cod arrives tomorrow. Thanks in advance

61 is insane!!

I'm sorry but you're wrong. Yes I'm on FTTC. Speed capping 100% raises SNRM. Once you reduce sync speeds SNRM is raised and errors are reduced.

Thats is the purpose of the speed cap. To raise the SNRM. No you lower your bandwith which in turn raises your SNRM. End result = positive DLM intervention

Hi Zennon. With my line being quite noisy there were way too many ES per hour for me to return to Fast Path without capping speeds. Speed capping reduces errors. You need to see single digit ES errors for a 24 hour Period depending on line history for interleaving to be removed. Hence why 2 days after the Speed cap I was back on Fast Path on the DS followed by a further day to lift the US delay. You need to stay below 1440 ES errors per day on the DS and 720 on the US to stay on Fast path. Exceeding theses numbers will result in a DLM intervention, so yes you can wait but in my case waiting wasn't going to help. I was monitoring my line whilst interleaved on both the US and DS and the error rates were way too high to return to fast path.

Hey All. Just a quick update regarding the interleaving on my line. I had low interleaving on both the US and DS. 8ms delay for each. I capped the speed on the modem to 30/10. The DS interleaving was removed yesterday. This morning I woke up to find the US interleaving was also gone and I am now back on fast path. I have upped my speed cap to 50/10. So far so good. I highly recommend this method for anyone on interleaving having a hard time getting off it. All the time spent trying to talk to BT and it took me 3 days to resolve myself. Thanks all for the advice!

Hi there. I just followed th advice from IIIRL and found out my Cab is ECI. Im very jealous of your 8ms ping. Mine is now 28 from 12ms on the day of install (23rd March) Like I say I even bought a new shorter lead for the modem like zennon says. My network is tidy, My modem has been on 24/7. So is it the general idea I may be suited to an ECI based modem? If I can get a dlm reset and then lower my package to infinity one will that help to reduce errors?

Thanks

Hi. The Engineers came out on the 5th of April. However there was no DLM reset as the fault was down as a line issue and not broadband. After that I just decided I could live with the interleaving on. The modem (VMG 1312 B10A) has been on 24/7 with 1m rj11 as suggested since the 5th and this morning an extra layer of interleaving has been applied taking my ping to 28 now. When I tried ping plotter I wasnt getting much ping spikes and the pings were stable. Any suggestions as to what to do? BT checked the line and couldnt fine any faults. Not prepared to stay on 16 ms of interleaving! Thanks in advance

Hi. The Engineers came out on the 5th of April. However there was no DLM reset as the fault was down as a line issue and not broadband. After that I just decided I could live with the interleaving on. The modem (VMG 1312 B10A) has been on 24/7 with 1m rj11 as suggested since the 5th and this morning an extra layer of interleaving has been applied taking my ping to 28 now. When I tried ping plotter I wasnt getting much ping spikes and the pings were stable. Any suggestions as to what to do? BT checked the line and couldnt fine any faults. Not prepared to stay on 16 ms of interleaving! Thanks in advance

Thanks Zennon. You mentoioned that I should get Fast Path back providing there wasnt an issue outside the property. .

Hi Guys. Unfortunately I'm still on Interleaving. I have had my modem running for 10 days as suggested but no luck. I have an OR engineer coming tomorrow, as I plan to have him do a DLM reset. I want to make sure I don't get charged a callout fee. Should I hook up my HH6 and disconnect my Netduma and Modem? Also I want to make sure I don't go back on to interleaving any advice on how to do this? Ive read up on capping speeds through Modem to reduce errors. I was thinking about configuring my modem for this tonight and then setting it up after engineer leaves tomorrow. . . Like I say Im still new to this but any advice you can give will be greatly appreciated. Rick

Thanks for getting back to me. Really appreciate all the help!