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Are the TVs and most of your devices connected wirelessly? If so, this could be a wireless issue. The fact you are getting a great DSL reports result shows this. No congestion on the network at time shouldn’t be relevant - DSL reports artificially creates congestion when it runs its test.
The XR500 is a beast of a router. It has very powerful WiFi and as it has our DumaOS it has the best QoS, along with many other features.
In DumaOS on the XR500 there is no need for two algorithms because the XR500 has a very powerful chip (quadcore). Two of the cores are for general purpose (anything not network related) and the other two cores are dedicated to hardware accelerated packet processing. This means our Anti-Bufferbloat can be applied at the highest speeds, which the R1 was unable to do via hardware so we had to introduce two solutions.
Based on the description of your settings it sounds like your QoS is setup correctly. So any variance in performance is far more likely to be caused by the CoD dedicated servers you are playing on.
What are your Geo-Filter settings? Does your radius cover more than one server location? I'd recommend playing with these settings to get the best connection for you. Many users like to set their home location to their favourite server base so they can guarantee a consistent gaming experience.
Thank you for your kind words about the firmware and for ordering both the R1 and the XR500!
Hi Tez - the reason you can only temporarily ban a server is there is a risk a user could accidentally permanently block a usually good server, making their game unplayable over the long term.
If if you are happy with the connections in your allow list, then what you could try to do is move your home location to the ocean and then set your distance radius to the minimum, so you’re not covering any land. This means the only connections allowed through are those you entered in your allow rating.
I would not recommend this in general though - it is likely to cause very long search times. But obviously feel free to try it if you would like to and remember to put your location and distance back to where they were before if you are not getting games.