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I've never had a modem standalone modem, as I just put my Superhub in modem mode when I was with VM...
Potentially silly question but do modems have a GUI like routers? Can you check sync stats and what not? I'm getting a bandwidth boost soon so it'd be nice to check when that comes through, but I'd also like to make sure I'm back online with no issues when I first plug the modem in in place of the Smart Hub
You would need to custom flash or buy a pre flashed HG612 with the latest G.inp capable firmware B030SP08 to view its stats.
The HG612 is known to give the wrong stats anyhow so many use DSLstats and other programs to monitor it.
If the modem is on an older firmware it will not have G.INP enabled.
Is it a flashed modem? if so it will need the latest FW flashed to it. If it is a standard modem then it "should" be FW updated automatically.
Or it may be non of the above and you do have a G.INP enabled modem and not waiting over 20 minutes before turning back on has been seen as a line error and in 9 days or more you should be put back on fast path.