Lewis

did you see the dm?

ive dm'd you the user

what are they?

if you arent aware of a solution is it possible if i could be refered to the 1 on 1 help, so i can get the problem fixed asap because i really want it to be fixed before the WWII beta if possible.

i can only use the Netudma interface when im connected to the netduma (its the only website i can connect to) and static is disabled, i enabled it yesterday but it diddnt work so i just disabled it again but it still doesnt work unfortunately

right okay so shall i keep it on automatic dns, and then do that and i diddnt change any settings after the bt went down i dont think i used the PPPoE before it went down but illdo what you just said and let you know if it works, fingers crossed ive done this, do i connect it to the broadband WAN ethernet port on the bt router? it diddnt work, it still comes up with this when i try to use the internet https://gyazo.com/547d48da071fc515d0c2d19f19f690bfand still wont let me use the netduma on the ps4 either. When i try to connect on the ps4 it says "A DNS error has occurred (NW-31253-4)

no, it diddnt work before or after i done the PPPoE, and i dont the factory reset and it still diddnt work, my internet was down for a day in my area (BT) and it stopped working as soon as it came back up if that helps in anyway?? (im pretty sure its something to do with the DNS because when i go on my ps4 it says cant connect to DNS servers and when i go on my laptop it says something about the DNS when i try to connect to the internet so is there anyway the dns changed when my internet was down or something do they are different and cant connect to each other, i dunno just an idea)

ive done this but its still not working, it wont load any tabs and it says "theres no internet connection" and when i go on my ps4 it says "cannot connect to server." worst timing ever considering the WWII beta is coming up aswell, aha, ive had the netduma for a while now, afew problems at the beginning but they where resolved and now randomly this has just happened, if you know how to fix this please help asap, thank you.

ive dont this multiple times but unfortunately its still not working

ive done this multiple times and its still not working

hello, recently my netduma hasn't been connection to the internet on my ps4 or laptop (ps4 wired,laptop wireless) if i connect to it on my laptop i am unable to go on the internet and when i turn on my ps4 it wont let me do anything unless i connect back to my bt internet, the troubleshoot on my laptop says its a dns problem but im not sure if it is or not, i tried to look if there was an update but when i click on it the update tab opens into a new tab and it says no internet is available like when i try to go on anything else, it hasnt done this until yesterday but obviously its quite a big problem as it doesnt allow me to use the internet or my console whilst connected to the netduma.(im writing this post connected to my BT internet)

i have followed all of the instructions and as for the router, the only thing connected by Ethernet is the netduma and as for wifi, im not 100% sure but im pretty sure most if not all things are connected to the netduma

okay thank you i have just followed his setting changes and am about to play for a little bit to see if its fixed, if not, i will follow your instructions.

Okay so Im From UK (Essex) Im Playing Call Of Duty (PS4) Setup BTHub5 Modem > Netduma Only Device connected to the netduma by ethernet is my ps4 Links Congestion Control - https://gyazo.com/b8458e99a1b62c9e5707e299524dc2d5 - https://gyazo.com/a09b9226208a3a02b15ba1db1356485e - https://gyazo.com/5b5943ceba5a8f3c3c4591e6e930237c Internet Diagnostics - https://gyazo.com/b8458e99a1b62c9e5707e299524dc2d5 Geo Filter - https://gyazo.com/8e80a268ee42e6c99facdd590afd7172 Miscellaneous Settings - https://gyazo.com/35b5432b21f9fc0e57395f370bf5df85 hope this helps

i have looked through everything and cant find anything to help it, im getting this come up when i do an internet diagnosis https://gyazo.com/29bf8ea82ac7180e746c4d79a03f2654?token=0d28b1e8b008c04b9058476e14b3d402and im not sure why, i have the latest software version and my speed tests vary but average about 15upload and 5 download when wireless, the specific issue is lag spikes whilst playing the game, these usually go when i turn my laptop off but before i had the netduma i diddnt have to turn it off so i dont feel like i should have to now for my internet to work properly, if u could help me fix this it would be great, thanks Lewis