Vileself Posted February 9, 2015 Share Posted February 9, 2015 With my ISP I currently have a package that allows 70gb of bandwidth each month. Mostly I am under the limit and a few times occasionally I reach 70gb and only one time do I remember actually going over the limit and having to pay a fee. Well my bill for January came in and they are claiming that I went 68gb over my limit. They charge $2/gb for over usage so I have an extra $136 on top of my original bill. This is nearly impossible. I received a notification on January 26th saying I have reached 100% of my monthly bandwidth. Between Jan 26th and Feb 4th (when my new billing period started) I uploaded 5 videos to my YouTube which totalled 3.205gb which would equal $6.41 overcharge. There are only two people in my house, me and my gf. We don't download movies, torrents, music, games etc. I'm the only one who uploads to YouTube. I can't see any way at all we could have used almost an entire months worth of bandwidth in 9 days. Does anyone here know if there is a way for me to check how much bandwidth I have used in the past month? My ISP provided me with a statement that claims we went 68gb over but I need something to prove them wrong. Any ideas? Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted February 9, 2015 Netduma Staff Share Posted February 9, 2015 I suppose you could ring them and ask them if they can provide you with a break down on what the internet was used for. I am sure that they will have the records, but they might not give them to you. Could somebody else be using your internet? Is your wireless password protected? Link to comment Share on other sites More sharing options...
Guest Netduma_Iain Posted February 10, 2015 Share Posted February 10, 2015 Hi Vile, From a technical point of view not much you can do. I would do what Crossy suggests, maybe other people experienced with this can help. We do plan to add a feature that tracks bandwidth long term so you can use it as evidence. I assume you would like this right? Link to comment Share on other sites More sharing options...
BLCUSF Posted February 10, 2015 Share Posted February 10, 2015 If you have the R1 this is where the Network Monitor could help you narrow down what devices are using up bandwidth. I know it helped me understand! Link to comment Share on other sites More sharing options...
Vileself Posted February 10, 2015 Author Share Posted February 10, 2015 Hi Vile, From a technical point of view not much you can do. I would do what Crossy suggests, maybe other people experienced with this can help. We do plan to add a feature that tracks bandwidth long term so you can use it as evidence. I assume you would like this right? Indeed this would help! When I talk to them I am going to ask them for some proof that I actually used an extra 60gb of bandwidth in 9 days. As for someone else using my internet I really don't know. My wifi password became the serial number of my R1 once I hooked it up. I haven't changed it to anything else. Link to comment Share on other sites More sharing options...
Moofda Posted February 10, 2015 Share Posted February 10, 2015 That is some serious bs. Link to comment Share on other sites More sharing options...
A7Legit Posted February 10, 2015 Share Posted February 10, 2015 We do plan to add a feature that tracks bandwidth long term so you can use it as evidence. I assume you would like this right? That feature makes me tingle all over. Link to comment Share on other sites More sharing options...
Buds Posted February 10, 2015 Share Posted February 10, 2015 Damn, 70GB would be a struggle for me each month :/ It is likely to be an error but one thing perhaps worth checking would be your Xbox downloads (if on xbox don't know about PSN). When Halo launched my console was on the standby mode and the Halo download kept failing at 80%. Downloaded over 150GB off data according to the log overnight. Also your router / modem might show data transmitted for current uptime period. If your connection is solid you might have an uptime of weeks which would cover that period as well. Link to comment Share on other sites More sharing options...
abc123 Posted February 11, 2015 Share Posted February 11, 2015 yeah i download ~200GB a month Link to comment Share on other sites More sharing options...
Buds Posted February 11, 2015 Share Posted February 11, 2015 Bump to see how Vile is getting on. Link to comment Share on other sites More sharing options...
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