BESTINWORLD444 Posted November 13, 2015 Share Posted November 13, 2015 I am not getting close to full speed which is 120mb atm, I know the max is 120 but the speed my ISP provides me with is 200 which should give me speeds close to 120mb, the maximum the netduma currently provides. Is it possible for one of tech support/admins remote control my PC to access my router because I have followed all of the tutorials and guides however still experiencing lag! THanks Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted November 13, 2015 Netduma Staff Share Posted November 13, 2015 Hi Bestinworld, welcome to the forum If you're lagging can you post the info from here. Have you also followed this guide for the speeds? Link to comment Share on other sites More sharing options...
BESTINWORLD444 Posted November 13, 2015 Author Share Posted November 13, 2015 Hi Bestinworld, welcome to the forum If you're lagging can you post the info from here. Have you also followed this guide for the speeds? I have followed the guide for the speeds, indeed 10 times Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted November 13, 2015 Netduma Staff Share Posted November 13, 2015 What speeds are you getting through the Netduma? Are you testing on a wired connection? What speeds do you get though the modem? Link to comment Share on other sites More sharing options...
BESTINWORLD444 Posted November 13, 2015 Author Share Posted November 13, 2015 What speeds are you getting through the Netduma? Are you testing on a wired connection? What speeds do you get though the modem? 70mb wired upload 6.68 Link to comment Share on other sites More sharing options...
BESTINWORLD444 Posted November 13, 2015 Author Share Posted November 13, 2015 without netduma http://www.speedtest.net/my-result/4769404170 Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted November 13, 2015 Netduma Staff Share Posted November 13, 2015 without netduma http://www.speedtest.net/my-result/4769404170 Who is your ISP and what modem do you have? Link to comment Share on other sites More sharing options...
BESTINWORLD444 Posted November 13, 2015 Author Share Posted November 13, 2015 Who is your ISP and what modem do you have? Virgin Media Superhub 2AC Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted November 13, 2015 Netduma Staff Share Posted November 13, 2015 Virgin Media Superhub 2AC Could you try putting the super hub into modem mode and then see what speeds you get. Link to comment Share on other sites More sharing options...
BESTINWORLD444 Posted November 13, 2015 Author Share Posted November 13, 2015 Could you try putting the super hub into modem mode and then see what speeds you get. It is already in modem mode Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted November 13, 2015 Netduma Staff Share Posted November 13, 2015 It is already in modem mode Can you try doing the speed test to a different server. Can you also confirm you've done the following: Disabled IPv6 in LAN. Disabled IPv6 in WAN. Entered the correct speeds in congestion control. Have the sliders set to 100%. Have pressed reset distribution. Link to comment Share on other sites More sharing options...
BESTINWORLD444 Posted November 13, 2015 Author Share Posted November 13, 2015 Can you try doing the speed test to a different server. Can you also confirm you've done the following: Disabled IPv6 in LAN. Disabled IPv6 in WAN. Entered the correct speeds in congestion control. Have the sliders set to 100%. Have pressed reset distribution. I have done all of that already Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted November 13, 2015 Netduma Staff Share Posted November 13, 2015 I have done all of that already Are you using the ethernet cable that came with the Netduma when connecting the Netduma to the Virgin Super Hub? Link to comment Share on other sites More sharing options...
BESTINWORLD444 Posted November 13, 2015 Author Share Posted November 13, 2015 Are you using the ethernet cable that came with the Netduma when connecting the Netduma to the Virgin Super Hub? Yes Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted November 13, 2015 Netduma Staff Share Posted November 13, 2015 Yes Forget to check, do you have reactive enabled? Link to comment Share on other sites More sharing options...
BESTINWORLD444 Posted November 13, 2015 Author Share Posted November 13, 2015 Forget to check, do you have reactive enabled? Algorithm Preemptive Reactive Link to comment Share on other sites More sharing options...
BESTINWORLD444 Posted November 13, 2015 Author Share Posted November 13, 2015 For the lag issue can I pm you the screenshots, it has ip addresses and what not private stuff Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted November 13, 2015 Netduma Staff Share Posted November 13, 2015 Algorithm Preemptive Reactive Are you getting normal speeds now? None of the stuff in the screen shots should be private stuff, and if it is I can hide it. Would be better if you posted here as then other people can help Link to comment Share on other sites More sharing options...
BESTINWORLD444 Posted November 13, 2015 Author Share Posted November 13, 2015 Are you getting normal speeds now? None of the stuff in the screen shots should be private stuff, and if it is I can hide it. Would be better if you posted here as then other people can help comes up with wan ip and ip addresses though Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted November 13, 2015 Netduma Staff Share Posted November 13, 2015 comes up with wan ip and ip addresses though Oh, I see, well if it is personal I'll hide it and no one but mods/admins can see And are you getting the speeds you expect now? Link to comment Share on other sites More sharing options...
BESTINWORLD444 Posted November 13, 2015 Author Share Posted November 13, 2015 Oh, I see, well if it is personal I'll hide it and no one but mods/admins can see And are you getting the speeds you expect now? Yes just the lag problem now Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted November 13, 2015 Netduma Staff Share Posted November 13, 2015 Yes just the lag problem now Ok, fantastic, can you post this info? Link to comment Share on other sites More sharing options...
BESTINWORLD444 Posted November 13, 2015 Author Share Posted November 13, 2015 Ok, fantastic, can you post this info? Oh yeah wireless issue too, it keeps dropping out Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted November 13, 2015 Netduma Staff Share Posted November 13, 2015 Oh yeah wireless issue too, it keeps dropping out Go to Settings >> Miscellaneous and untick 'Wifi Workaround'. Link to comment Share on other sites More sharing options...
BESTINWORLD444 Posted November 13, 2015 Author Share Posted November 13, 2015 Go to Settings >> Miscellaneous and untick 'Wifi Workaround'. Ok done that lets see what happens Link to comment Share on other sites More sharing options...
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