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Country Requests


Guest Netduma Luke

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Guest Netduma Luke

We distribute to the following countries / regions:

 

North America

  • USA
  • Canada
  • Mexico

Europe

  • All EU and EEA countries
  • Switzerland

Asia / Oceania

  • Australia
  • New Zealand
  • Singapore
  • Hong Kong
  • Qatar
  • UAE
  • Saudi Arabia
  • Bahrain
  • Oman

Africa

  • South Africa

 

If your country is not in this list, please let us know by posting in this thread.

 

Delivering to a new country is not simple as we have to consider both legal and tax issues so please be patient with us.

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Would appreciate if this device could be shipped to Singapore.
Being surrounded by developing countries with undesirable internet ping isn't helping anyone.
We would definitely appreciate not having to play against countries that do not even belong to our region too such as Japan with their overpowered internet speeds which we usually encounter in games such as COD, BF4 and more. Thanks.

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Yeah I feel its very tough playing fps in Asian countries unless you are in Japan or Korea. I live in CHINA and there are a bunch of us out here that try to play Call of Duty daily. However, lag is extremely bad for us, which almost makes the game unplayable or at least not enjoyable. Thanks to Skilled Base Match Making in AW, we rarely ever get into lobbies with other players in China and have to connect mostly to Japan or western countries in which we will always have huge lag disadvantage. On top of that, we have to deal with the Chinese firewall which slows connection to foreign servers already. There is a strong growing population of FPS players out here, but it is greatly handicapped by lag. If you could start shipping your product to CHINA, it would be greatly appreciated by us all.

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Guest Netduma Luke

Thanks to everyone for your country recommendations so far, we really are looking into every one. Unfortunately I cannot just say 'yes' or 'no' because it's quite complicated but we are looking into it.

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Thanks to everyone for your country recommendations so far, we really are looking into every one. Unfortunately I cannot just say 'yes' or 'no' because it's quite complicated but we are looking into it.

Thanks a lot.  :) 

Do note that there are no duty taxes incurred for electronic products shipped in and out of Singapore.

That is why it is the ideal place for even foreigners to shop in. Hope that helps.

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I would really appreciate if this router could be shipped to Russian Federation. 

Bad Ping destroys all the fun of the game and I hope this router will help me in solving this problem.

 

I personally would be worried, https://www.shipwire.com/w/blog/russian-orders-to-individuals/

 

doesn't sound good for the shipper or the person waiting for the item

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I personally would be worried, https://www.shipwire.com/w/blog/russian-orders-to-individuals/

 

doesn't sound good for the shipper or the person waiting for the item

Sometimes I think that I live in the wrong country.

Despite the fact that I had previously ordered a xim4 and I brought it with no problems.

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Sometimes I think that I live in the wrong country.

Despite the fact that I had previously ordered a xim4 and I brought it with no problems.

:) yeah i remember that for a while there they had to stop shipping to Russia for a little and you had to go through a courier service

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And what should I do? Sit and wait for confirmation from the Netduma?

Just a bad ping is just a pain in the ass. I'm surprised that I have such a bad matchmaking even win some matches.

definitely, I do not represent netduma.  Luke will be the one that will post, but likely not until tomorrow (in about 6 hours)

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Guest Netduma Luke

Hi Shinji - abc is correct. I remember you emailing or tweeting me before so I looked into Russia. My eyebrows went up to the sky when I read how strict the import restrictions are. It is quite likely an order would be held up at the border for quite a while and potentially never be delivered.

 

Don't give up yet though - I emailed our hardware manufacturer as they export their products to Russia. If I can figure out the steps they go through to make their export smooth, then we will see if we could do the same. Unfortunately, like anything involving law, this will take some time. I'll keep you updated.

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  • 1 month later...
Guest Netduma Luke

We are now able to sell to:

  • Singapore
  • Hong Kong
  • Mexico
  • Saudi Arabia
  • Bahrain
  • Oman

For many other countries we are receiving specialist advice from the UK government to make sure we are compliant so we should be able to announce even more countries soon.

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  • 1 month later...
  • 4 weeks later...
  • Administrators

Could You Please Start Delivering it To India ?  There Is A Huge Esports Community Here and also a lot of lag problems. 

 NETDUMA Router Would Help Solve Many Issues . 

 

Hi - we are looking into adding more countries soon so I will check what we have to do to ship to India. I'll post an update in this thread once I know more.

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  • Administrators

Hey, sorry to repeat myself, but is Chile in the countries you are looking to add? All the CoD players over here would love to get their hands on a Netduma router.

 

Thank you!

 

Hi Gianni,

 

We have just started to sell through a well established company, Lime, and it looks like they ship to Chile:

 

http://www.limexb360.co.uk/netduma-r1-router.html

 

Try placing your order on there and let me know if you're successful!

 

They're a great company so you're in safe hands: https://www.trustedshops.co.uk/buyerrating/info_XBD01AE9185910E0DB2B51166D642048C.html

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  • 5 weeks later...

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