Ste G Posted February 16, 2019 Share Posted February 16, 2019 Hi I can no longer access the QOS or the Geo Filter menu. I get the following error all the time... This R-App is not loaded yet, please try again in a minute and then it says uncaught It was all working fine last night Unable to use Device manager, network monitor as well. Is there a fix for this? Do I have to do to this? https://kb.netgear.com/000053276/How-do-I-fix-R-app-is-not-loaded-yet-Please-try-again-in-a-minute-error-on-XR500 ? Even though I'm on the latest firmware ? Link to comment Share on other sites More sharing options...
Administrators Netduma Admin Posted February 17, 2019 Administrators Share Posted February 17, 2019 Hi Ste - unfortunately the best way to fix this is through a factory reset. Instructions here: https://kb.netgear.com/000053098/How-do-I-perform-a-factory-reset-on-my-Nighthawk-Pro-Gaming-router Let us know if you need any further help. Link to comment Share on other sites More sharing options...
Ste G Posted February 17, 2019 Author Share Posted February 17, 2019 Ok give this go. Netduma Admin 1 Link to comment Share on other sites More sharing options...
Administrators Netduma Admin Posted February 17, 2019 Administrators Share Posted February 17, 2019 Think you said over Twitter that this is all sorted, but let us know if we can help with anything else. Link to comment Share on other sites More sharing options...
forthefacts Posted November 10, 2019 Share Posted November 10, 2019 I have so many Portfowards open I have the same problem right now, Do i have to factory reset as well? Link to comment Share on other sites More sharing options...
faulko Posted November 10, 2019 Share Posted November 10, 2019 Im about to find out Link to comment Share on other sites More sharing options...
faulko Posted November 10, 2019 Share Posted November 10, 2019 Nope didn't achieve anything. Link to comment Share on other sites More sharing options...
Guest Killhippie Posted November 10, 2019 Share Posted November 10, 2019 6 hours ago, faulko said: Nope didn't achieve anything. How did you do that factory reset? Did you log out, clear your browser, and use the recessed hole in the back of the router and hold for about 20 seconds? Then go though the set up routine again. Link to comment Share on other sites More sharing options...
Guest Killhippie Posted November 10, 2019 Share Posted November 10, 2019 7 hours ago, forthefacts said: I have so many Portfowards open I have the same problem right now, Do i have to factory reset as well? If you have a smartphone take pictures of your settings, or put them in a text document you can copy and paste from. You can make a backup but obviously not a good idea if you have a problem like this. Link to comment Share on other sites More sharing options...
faulko Posted November 10, 2019 Share Posted November 10, 2019 7 hours ago, Killhippie said: How did you do that factory reset? Did you log out, clear your browser, and use the recessed hole in the back of the router and hold for about 20 seconds? Then go though the set up routine again. Nope, did it through the UI which is the same thing apparently. Link to comment Share on other sites More sharing options...
Guest Killhippie Posted November 11, 2019 Share Posted November 11, 2019 17 hours ago, faulko said: Nope, did it through the UI which is the same thing apparently. Not always as and Netgear advise doing it though the pinhole and holding it for up to 30 seconds, so worth a try. Both are listed but over the years I have always found the pinhole one works best. Also re downloading the firmware you are using and re installing it may help https://kb.netgear.com/000053098/How-do-I-perform-a-factory-reset-on-my-Nighthawk-Pro-Gaming-router Link to comment Share on other sites More sharing options...
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