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Help!!!!


Joshp2
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Hi Josh and welcome to the forum. You are gonna have to be more specific. Which router have you updated and when did you updat it? A simple factory reset should eliminate any problem you have. You could also delete your browser cache also. Please let us know more information and how you get on.

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I have the netduma r1. Updated it with the latest firmware in December. I've tried factory resetting it but that didn't work. It worked before I updated but thought maybe I had done something different to make it go away. 

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  • Netduma Staff
15 hours ago, Joshp2 said:

I have the netduma r1. Updated it with the latest firmware in December. I've tried factory resetting it but that didn't work. It worked before I updated but thought maybe I had done something different to make it go away. 

Very weird. I reckon something must have gone wrong with the upgrade. First off, test on different browsers and devices to see if the Geo-Filter loads.

If it doesn't, I'd recommend downgrading then upgrading again. A factory reset after doing that should solve this.

R1 Downgrade: http://support.netduma.com/en/support/solutions/articles/16000085792-downgrading-back-to-the-original-r1-firmware-from-dumaos
R1 Upgrade: http://support.netduma.com/en/support/solutions/articles/16000085793-upgrading-your-netduma-r1-to-dumaos

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