jongc Posted January 13, 2019 Share Posted January 13, 2019 I need help because the geo filter is not working properly for me on black ops 4, if i have it on filtering mode it cannot find any games but if i have it on spectating mode then I find games easily, i tried it on world war 2 with filtering mode on and it seems to be working fine but only on black ops 4, thank you in advance. Settings; xr500 firmware V2.3.2.40 isp speed- 75 down, 7.5 up qos anti-bufferbloat- always 70% on both geo-filter- on playstation 4, radius 805 kms location- calgary, alberta, canada Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 13, 2019 Administrators Share Posted January 13, 2019 Hey, welcome to the forum! Based on your location and the radius distance you have I don't think there are any servers within your radius and you're just missing out on them. We usually recommend 1000km and in your case I would advise doing so as I believe you'll then encompass a server. You could also enable Ping Assist to help you get games with the Geo-Filter active. jongc 1 Link to comment Share on other sites More sharing options...
jongc Posted January 14, 2019 Author Share Posted January 14, 2019 Hello and thank you for the warm welcome Fraser, l will try your recommendations sir but one quick question, what would be a good ping assist value for my connection? 50 perhaps?, Thank you. Link to comment Share on other sites More sharing options...
jongc Posted January 14, 2019 Author Share Posted January 14, 2019 I tried your recommendations Fraser with ping assist value of 50 and l am getting the 'lobby is not joinable' error, l have flushed the cloud and l am not sure how to make this work but like l said spectating mode still works fine. Link to comment Share on other sites More sharing options...
Administrators Netduma Admin Posted January 14, 2019 Administrators Share Posted January 14, 2019 Could you follow these two guides please and after that, reboot your game. Should play great after this: http://support.netduma.com/support/solutions/articles/16000077072-dumaos-optimal-settings-guide-geo-filter http://support.netduma.com/support/solutions/articles/16000087579--dumaos-optimal-settings-guide-ping-assist if not, could you take a screenshot of your Geo-Folter page and post it on here so we can take a look jongc 1 Link to comment Share on other sites More sharing options...
jongc Posted January 14, 2019 Author Share Posted January 14, 2019 Thank you for responding, l have read the guide before setting up my xr500, the only thing that l have not tried is using the ping assist as a ping filter. Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Jack Posted January 15, 2019 Netduma Staff Share Posted January 15, 2019 Welcome to the forum It's possible that there aren't any servers in that location but Ping Assist should mitigate that issue. Could you screenshot the Geo-Filter when you're searching for a game? What results do you get, or do you not see servers on the map when you search? jongc 1 Link to comment Share on other sites More sharing options...
jongc Posted January 15, 2019 Author Share Posted January 15, 2019 Thank you Jack for the welcome and reply, l will post a screenshot as soon as l can so l can provide you with some information. Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Jack Posted January 16, 2019 Netduma Staff Share Posted January 16, 2019 12 hours ago, jongc said: Thank you Jack for the welcome and reply, l will post a screenshot as soon as l can so l can provide you with some information. Awesome, thanks jongc 1 Link to comment Share on other sites More sharing options...
jongc Posted January 16, 2019 Author Share Posted January 16, 2019 Hey Jack good news, after l have downloaded the new update for black ops 4 l tried looking for a game with filter mode on and it seems that everything is ok now, things to note though that when the game first came out everything was working fine until treyarch patched something and everything went bad. I believe that netduma users that was suffering from "lobby not joinable" error should be fine now like I am, thank you for the support netduma team, l believe we are in good hands in your watch. Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 16, 2019 Administrators Share Posted January 16, 2019 Great to hear that, thanks for coming back with an update! jongc 1 Link to comment Share on other sites More sharing options...
jongc Posted January 16, 2019 Author Share Posted January 16, 2019 Thank you for the reply Fraser, l will leave my settings here just for future reference. Settings; xr500 firmware V2.3.2.40 isp speed- 75 down, 7.5 up qos anti-bufferbloat- always 70% on both geo-filter- on playstation 4, radius 1000 kms location- calgary, alberta, canada ping assist- 50 Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Jack Posted January 17, 2019 Netduma Staff Share Posted January 17, 2019 12 hours ago, jongc said: Thank you for the reply Fraser, l will leave my settings here just for future reference. Settings; xr500 firmware V2.3.2.40 isp speed- 75 down, 7.5 up qos anti-bufferbloat- always 70% on both geo-filter- on playstation 4, radius 1000 kms location- calgary, alberta, canada ping assist- 50 Excellent, super helpful I'm glad you got it sorted! jongc 1 Link to comment Share on other sites More sharing options...
jongc Posted January 17, 2019 Author Share Posted January 17, 2019 On 1/15/2019 at 5:08 AM, Netduma Jack said: Welcome to the forum It's possible that there aren't any servers in that location but Ping Assist should mitigate that issue. Could you screenshot the Geo-Filter when you're searching for a game? What results do you get, or do you not see servers on the map when you search? Hey jack, l have tried looking for a game without ping assist and l have the pictures for you below, just note that l can find games now with ping assist thanks to you and the netduma team, this is just for information that you seek and maybe we can make it work with ping assist. Link to comment Share on other sites More sharing options...
jongc Posted January 17, 2019 Author Share Posted January 17, 2019 This picture is when the game is loading. Link to comment Share on other sites More sharing options...
jongc Posted January 17, 2019 Author Share Posted January 17, 2019 This picture is when it is looking for a game. Link to comment Share on other sites More sharing options...
jongc Posted January 17, 2019 Author Share Posted January 17, 2019 And when l search for a game without ping assist, it is either takes a very long time to search for a lobby or get the 'lobby not joinable' error. JOE1305 1 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 17, 2019 Administrators Share Posted January 17, 2019 That looks good, if its taking awhile to get a game I would move your location down a bit to encompass more of the servers. jongc 1 Link to comment Share on other sites More sharing options...
jongc Posted January 17, 2019 Author Share Posted January 17, 2019 2 minutes ago, Netduma Fraser said: That looks good, if its taking awhile to get a game I would move your location down a bit to encompass more of the servers. Hey Fraser, l just posted that information for Jack, everything is working for me now with ping assist, thank you for the advice and reply. Netduma Admin, Netduma Fraser and Netduma Jack 3 Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Jack Posted January 21, 2019 Netduma Staff Share Posted January 21, 2019 On 1/17/2019 at 10:32 PM, jongc said: Hey Fraser, l just posted that information for Jack, everything is working for me now with ping assist, thank you for the advice and reply. Nice one let us know if there's anything else you need, but most of all enjoy your gaming! jongc 1 Link to comment Share on other sites More sharing options...
jongc Posted January 22, 2019 Author Share Posted January 22, 2019 On 1/21/2019 at 4:26 AM, Netduma Jack said: Nice one let us know if there's anything else you need, but most of all enjoy your gaming! Yes sir!, l am indeed!, my xr500 rocks!, YouTube video link below. Netduma Fraser and Netduma Admin 2 Link to comment Share on other sites More sharing options...
jongc Posted February 17, 2019 Author Share Posted February 17, 2019 Hello netduma team, if it's no trouble then can you please check this server location, l believe it's the seattle server because l did a couple experiment using just the geo-filter w/o the ping assist and it always brings me to this server which l will provide with a picture below, it gets me in to this server but of course l get kicked out because it's not in my radius so the router is doing it's job properly but maybe the server location is wrong, it makes me think that is to why l am getting the 'lobby not joinable' error, thank you in advance! Link to comment Share on other sites More sharing options...
Administrators Netduma Admin Posted February 18, 2019 Administrators Share Posted February 18, 2019 Good find, yes it's actually in Seattle. We're updating locations very soon so this will be fixed imminently. Thanks for letting us know though! https://www.iplocation.net/ jongc 1 Link to comment Share on other sites More sharing options...
jongc Posted February 24, 2019 Author Share Posted February 24, 2019 Thank you for the cloud update on servers, now l don't have to use ping assist to get to my nearest server, using just the filter mode will do the job, l do really appreciate all the effort netduma team! 👍 Netduma Admin and Netduma Fraser 2 Link to comment Share on other sites More sharing options...
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