mengov Posted December 12, 2018 Share Posted December 12, 2018 Hi I have the R1 with the DumaOS installed on it(installed in October sometime), today when i tried to log in to the router it just said This site cannot be reached refused to connect so i hard reset it now still cannot get into the router but wifi and lan still working. Can any1 help? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 12, 2018 Administrators Share Posted December 12, 2018 Can you access use command prompt on the PC and do ipconfig & press enter. Then the gateway IP that appears put that in your browser and see if you can access. Link to comment Share on other sites More sharing options...
mengov Posted December 12, 2018 Author Share Posted December 12, 2018 Yeah still the same refused to connect, it like its in a mood with me, u can have your internet but am still not talking to u lol Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 12, 2018 Administrators Share Posted December 12, 2018 Haha, can you hold down the reset button for 30seconds then let go and after two minutes do the same above please mengov 1 Link to comment Share on other sites More sharing options...
xG3orG3x Posted December 13, 2018 Share Posted December 13, 2018 Deja Vu.... is the WiFi light turning on after a factory reset on the R1? Link to comment Share on other sites More sharing options...
mengov Posted December 13, 2018 Author Share Posted December 13, 2018 Hi i have done as u requested and now there is no default gateway or Connection-specific DNS Suffix, also i unplug it over night. Link to comment Share on other sites More sharing options...
mengov Posted December 13, 2018 Author Share Posted December 13, 2018 yeah i have wifi but to access it its on default settings, wifi name netdumar1 and same for password. now after this reboot no wifi or wired i have my pc tethered to my phone. Link to comment Share on other sites More sharing options...
mengov Posted December 13, 2018 Author Share Posted December 13, 2018 16 hours ago, Netduma Fraser said: Haha, can you hold down the reset button for 30seconds then let go and after two minutes do the same above please I have done this and now no internet at all!! Link to comment Share on other sites More sharing options...
BIG__DOG Posted December 13, 2018 Share Posted December 13, 2018 clear your browser cache then do the following in the command prompt>>>>> ipconfig /release then press enter ipconfig /renew then press enter (make a note of your gateway ip) ipconfig /flushdns then press enter. go to your browser and log into it using the gateway ip you worte down. Link to comment Share on other sites More sharing options...
mengov Posted December 13, 2018 Author Share Posted December 13, 2018 nope no joy still refused to connect Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Jack Posted December 13, 2018 Netduma Staff Share Posted December 13, 2018 1 hour ago, mengov said: nope no joy still refused to connect Hi - could you please email [email protected]. We'll take it from there and talk you through the next steps you can take Netduma Fraser 1 Link to comment Share on other sites More sharing options...
mengov Posted December 13, 2018 Author Share Posted December 13, 2018 Thanks will do when I get home am out at the mo, Netduma Fraser and Netduma Admin 2 Link to comment Share on other sites More sharing options...
mengov Posted December 14, 2018 Author Share Posted December 14, 2018 Hi is there a time frame to sort this out, got some angry kids getting lag rage because i cant geo lock them Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 15, 2018 Administrators Share Posted December 15, 2018 Hi mengov, did you email us? If so we'll likely get back to you via email on Monday. Link to comment Share on other sites More sharing options...
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