Lo0uiz Posted November 30, 2018 Share Posted November 30, 2018 Salut, j'ai voulu faire la mise à jour du 1.03.6j au milestone .29, le chargement de l'installation à été anormalement long. La mise à jour s'est deroulé avec un succes dans un cadre vert sauf j'etais toujours en 6j. Voulant faire reset du routeur à ce jour je n'arrive plus à acceder à l'interface. Bordel! Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 30, 2018 Administrators Share Posted November 30, 2018 After upgrading you will need to clear the browser cache/cookies in order to access the DumaOS interface Link to comment Share on other sites More sharing options...
Lo0uiz Posted December 1, 2018 Author Share Posted December 1, 2018 already done, I even install a new browser like firefox. I also said forget to specify I do not have internet by the r1. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 1, 2018 Administrators Share Posted December 1, 2018 So what appears when you try to access the interface? You didn't mention you had no internet just no access to the interface. Do a factory reset by pushing in the button on the back of the router for 30 seconds. Link to comment Share on other sites More sharing options...
Lo0uiz Posted December 1, 2018 Author Share Posted December 1, 2018 Factory reset pushing button 30 seconds doesn't work. the browser appears : La connexion a échoué Firefox ne peut établir de connexion avec le serveur à l’adresse 192.168.88.1. Le site est peut-être temporairement indisponible ou surchargé. Réessayez plus tard ; Si vous n’arrivez à naviguer sur aucun site, vérifiez la connexion au réseau de votre ordinateur ; Si votre ordinateur ou votre réseau est protégé par un pare-feu ou un proxy, assurez-vous que Firefox est autorisé à accéder au Web. Suffixe DNS propre à la connexion: Description: Intel(R) Ethernet Connection (2) I219-V Adresse physique: xx-xx-xx-xx-xx DHCP activé: Oui Adresse IPv4 de configuration automatique: 169.254.52.215 Masque de sous-réseau IPv4: 255.255.0.0 Passerelle par défaut IPv4: Serveur DNS IPv4: Serveur WINS IPv4: NetBIOS sur TCP/IP activé: Oui Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 2, 2018 Administrators Share Posted December 2, 2018 Set a static IP on your device of IP 192.168.88.2 Subnet 255.255.255.0 Gateway 192.168.88.1 then try to access the interface please. Link to comment Share on other sites More sharing options...
Lo0uiz Posted December 2, 2018 Author Share Posted December 2, 2018 still not work Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 2, 2018 Administrators Share Posted December 2, 2018 Okay reset your network adapter so you're not longer on a static IP. Remove the cable from port 1 of the router then factory reset the router again by pressing the button in the back for 30 seconds. With your PC connected to port 2 try to access via 192.168.88.1 and 192.168.1.1 Link to comment Share on other sites More sharing options...
Lo0uiz Posted December 2, 2018 Author Share Posted December 2, 2018 after 30 seconde nothing happens, there is no beep in factory reset. 192.168.88.1 and 192.168.1.1 doesn't work too. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 2, 2018 Administrators Share Posted December 2, 2018 I will pass on to the team as it looks as though your router may be bricked. When did you purchase the router? Link to comment Share on other sites More sharing options...
Lo0uiz Posted December 2, 2018 Author Share Posted December 2, 2018 July 1st 2015. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 2, 2018 Administrators Share Posted December 2, 2018 You're out of warranty unfortunately but have sent the topic on to the team to see if they can help Link to comment Share on other sites More sharing options...
Lo0uiz Posted December 4, 2018 Author Share Posted December 4, 2018 Hi Fraser, what news? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 4, 2018 Administrators Share Posted December 4, 2018 They should have responded by now, if you could email [email protected] along with the topic link they can take it from there Link to comment Share on other sites More sharing options...
Lo0uiz Posted December 5, 2018 Author Share Posted December 5, 2018 ok Thank you Fraser Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Lo0uiz Posted December 9, 2018 Author Share Posted December 9, 2018 Bonjour Fraser, After downloading NetInstall, the software recognizes the router. In my opinion, I have the possibility to install the Microtik routerOs but I have not done it ... Is there a way to install dumaOS by this way because it only takes the .npk and not the .sig. Link to comment Share on other sites More sharing options...
Administrators Netduma Admin Posted December 11, 2018 Administrators Share Posted December 11, 2018 Salut - non, le seul moyen d'installer notre logiciel est à notre bureau (sinon tout le monde pourrait voler illégalement notre logiciel!) Lo0uiz 1 Link to comment Share on other sites More sharing options...
Lo0uiz Posted December 24, 2018 Author Share Posted December 24, 2018 I want to say thank you to Iain Fraser, Jack Netduma, Mister Luke and the team Netduma that I had a wonderful customer service about my router. The update to DumaOs Milestone is succes. Merry Christmas to the team, the Netduma army and to the French readers who animates this forum. Je tiens à remercier Iain Fraser, Jack Netduma, Mr Luke et la team Netduma d’avoir eu un service client exceptionnel à propos de mon routeur. La mise à jour de DumaOs Milestone est un succès. Joyeux Noël à l'équipe, à l'armée Netduma et aux lecteurs français qui animent ce forum. Netduma Admin and Nalsano_ 2 Link to comment Share on other sites More sharing options...
Administrators Netduma Admin Posted December 24, 2018 Administrators Share Posted December 24, 2018 Wow merci. C'est un très bon message à lire, en particulier lorsque vous apportez votre soutien la veille de Noël. Merci beaucoup et joyeux Noël à vous et à vos proches de tout le monde chez Netduma. Link to comment Share on other sites More sharing options...
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