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Six7 Tango

Ping Spikes when wifi is ON

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first 5 minutes or so is with XR500 wifi ON second half is with XR 500 wifi OFF how can i fix these spikes when the wifi is on? is it an isp problem? or a modem to XR500 problem? or something else? any help is greatly appreciated thanks

ping.png

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How many devices do you have connected, wired and wireless?

Have you repeated this test over a few days? I would first check that the issue is repeatable which would rule out random interference.

Reboot all your network equipment.

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The advice above is great. If you turn on WiFi then all the devices which automatically connect to the XR500 WiFi will be able to influence the test. Try ensuring all those WiFi devices are switched off, then conduct the test again.

Generally speaking, Pingplotter tests indicate line / modem issues rather than router issues. You can prove this by connecting straight to the modem and running the same test.

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