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soakes76

Devices reverted back to 'unnamed device'

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Interesting. There's a few in there that are showing correctly, but most are not. Could you do this please:

  1. Try rebooting one device. See if that device then shows with its correct name on the Network Map
  2. If that doesn't work, could you try rebooting the router

If neither works then the simple solution is to factory reset, but obviously we would prefer to not have to do that. Please don't do this unless we say to as this current state could be very useful for us to debug. 

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I rebooted my Samsung S7 and it has now appeared on my network map.The device is however under the LAN Map and not the WAN?

 

I will reboot more devices tomorrow, thanks for your help.

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