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I'm having real trouble with the VPN on my Netduma. I signed up to "hide my ass" to try and make things easier but it's just not working. I'm unable to connect to any server i try, and now the VPN  log just keeps filling up with 

     "failed, will try again in 5 seconds: Connection refused"

I've tried to disable the VPN but i just get the message

     "Failed to communicate with router."

I've tried rebooting the router, and a hard power reset, and pausing my antivirus software, no joy. This is driving me nuts. Can anyone tell me what I'm doing wrong?

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Hi Geni - sorry to hear this. Occasionally a factory reset is needed to fix this problem when the VPN page jams. Could you do this ins >Settings >Miscellaneous

DumaOS, a major free firmware upgrade for the R1, will be released soon which overhauls the entire VPN section, so this is just a temporary problem.

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Hi, I've tried factory resetting twice but just get the same problem. I decided to give up on the VPN and tried to just log in and play a little Destiny 2, but no NPC's would spawn and after 30 seconds or so i'm booted to orbit, no matter what game mode I try, so looks like I have multiple problems.

 

Currently back to my old router.

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When you play Destiny you need to have strict mode off otherwise you can get that booting issue. Please try that and see if it resolves your issue. 

Can you try this HMA config please and see this resolves it:

Quote

 

client

auth-user-pass

remote 212.38.167.194 553

proto udp

dev tun

nobind

persist-key

persist-tun

ns-cert-type server

verb 3

ping-exit 30

cipher AES-256-CBC

<ca>

-----BEGIN CERTIFICATE-----

MIIGVjCCBD6gAwIBAgIJAOmTY3hf1Bb6MA0GCSqGSIb3DQEBCwUAMIGSMQswCQYD

VQQGEwJVSzEPMA0GA1UECAwGTG9uZG9uMQ8wDQYDVQQHDAZMb25kb24xEzARBgNV

BAoMClByaXZheCBMdGQxFDASBgNVBAsMC0hNQSBQcm8gVlBOMRYwFAYDVQQDDA1o

aWRlbXlhc3MuY29tMR4wHAYJKoZIhvcNAQkBFg9pbmZvQHByaXZheC5jb20wHhcN

MTYwOTE0MDk0MTUyWhcNMjYwOTEyMDk0MTUyWjCBkjELMAkGA1UEBhMCVUsxDzAN

BgNVBAgMBkxvbmRvbjEPMA0GA1UEBwwGTG9uZG9uMRMwEQYDVQQKDApQcml2YXgg

THRkMRQwEgYDVQQLDAtITUEgUHJvIFZQTjEWMBQGA1UEAwwNaGlkZW15YXNzLmNv

bTEeMBwGCSqGSIb3DQEJARYPaW5mb0Bwcml2YXguY29tMIICIjANBgkqhkiG9w0B

AQEFAAOCAg8AMIICCgKCAgEAxWS4+bOnwzGsEZ2vyqfTg7OEJkdqlA+DmQB3UmeD

xX8K+87FTe/htIudr4hQ19q2gaHU4PjN1QsJtkH+VxU6V5p5eeWVVCGpHOhkcI4X

K0yodRGn6rhAPJYXI7pJHAronfmqfZz/XM+neTGHQ9VF9zW6Q1001mjT0YklFfpx

+CPFiGYsQjqZ+ia9RvaXz5Eu1cQ0EWy4do1l7obmvmTrlqN26z4unmh3HfEKRuwt

NeHsSyhdzFW20eT2GhvXniHItqWBDi93U55R84y2GNrQubm207UB6kqbJXPXYnlZ

ifvQCxa1hz3sr+vUbRi4wIpj/Da2MK7BLHAuUbClKqFs9OSAffWo/PuhkhFyF5Jh

OYXjOMI1PhiTjeSfBmNdC5dFOGT3rStvYxYlB8rwuuyp9DuvInQRuCC62/Lew9pI

TULaPUPTU7TeKuk4Hqqn2LtnFTU7CSMRAVgZMxTWuC7PT+9sy+jM3nSqo+QaiVtM

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BgNVHQ8EBAMCAaYwEQYJYIZIAYb4QgEBBAQDAgEWMBoGA1UdEQQTMBGBD2luZm9A

cHJpdmF4LmNvbTAaBgNVHRIEEzARgQ9pbmZvQHByaXZheC5jb20wDQYJKoZIhvcN

AQELBQADggIBAG+QvRLNs41wHXeM7wq6tqSZl6UFStGc6gIzzVUkysVHwvAqqxj/

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6rKbZKPNdD0jusOTYgbXOCUa6JI2gmpyjk7lq3D66dATs11uP7S2uwjuO3ER5Czt

m12RcsrAxjndH2igTgZVu4QQwnNZ39Raq6v5IayKxF0tP1wPxz/JafhIjdNxq6Re

P4jsI5y0rJBuXuw+gWC8ePTP4rxWp908kI7vwmmVq9/iisGZelN6G5uEB2d3EiJB

B0A3t9LCFT9fKznlp/38To4x1lQhfNbln8zC4qav/8fBfKu5MkuVcdV4ZmHq0bT7

sfzsgHs00JaYOCadBslNu1xVtgooy+ARiGfnzVL9bArLhlVn476JfU22H57M0IaU

F5iUTJOWKMSYHNMBWL/m+rgD4In1nEb8DITBW7c1JtC8Iql0UPq1PlxhqMyvXfW9

4njqcF4wQi6PsnJI9X7oHDy+pevRrCR+3R5xWB8C9jr8J80TmsRJRv8chDUOHH4H

YjhF7ldJRDmvY+DK6e4jgBOIaqS5i2/PybVYWjBb7VuKDFkLQSqA5g/jELd6hpUL

yUgzpAgr7q3iJghthPkS4oxw9NtNvnbQweKIF37HIHiuJRsTRO4jhlX4

-----END CERTIFICATE-----

</ca>

<cert>

-----BEGIN CERTIFICATE-----

MIIGMTCCBBmgAwIBAgICAQEwDQYJKoZIhvcNAQELBQAwgZIxCzAJBgNVBAYTAlVL

MQ8wDQYDVQQIDAZMb25kb24xDzANBgNVBAcMBkxvbmRvbjETMBEGA1UECgwKUHJp

dmF4IEx0ZDEUMBIGA1UECwwLSE1BIFBybyBWUE4xFjAUBgNVBAMMDWhpZGVteWFz

cy5jb20xHjAcBgkqhkiG9w0BCQEWD2luZm9AcHJpdmF4LmNvbTAeFw0xNjA5MTQx

MDQ2MTRaFw0yNjA5MTExMDQ2MTRaMIGMMQswCQYDVQQGEwJVSzEPMA0GA1UECAwG

TG9uZG9uMQ8wDQYDVQQHDAZMb25kb24xEzARBgNVBAoMClByaXZheCBMdGQxFDAS

BgNVBAsMC0hNQSBQcm8gVlBOMRAwDgYDVQQDDAdobWF1c2VyMR4wHAYJKoZIhvcN

AQkBFg9pbmZvQHByaXZheC5jb20wggEiMA0GCSqGSIb3DQEBAQUAA4IBDwAwggEK

AoIBAQDt+iUzODRqDxE0NNf05adqkOo0ZISQIgGnhYX6yfQcVcQ3d3lcr59/svL/

yPlk4tjUOfgZ8yFQ1FhaJvbg1g6GihVuHCuU5zMT7O7kc9S5p6PqIIJCfN1t36OB

LsX0XpS7FrJa7jTSE4wjEe24MdAt6v+UtB9cyD92zdvVQ8EqS4G48xDNAChPFQfH

69/U0dr+vIV6Zyz5sFB/w3LXeMtvj/0iVu8Hj93hFyB6ZJBwEKvG1UTQ1PJNLRQh

wsllxxDUELGT6VkbUQZsfkt6N3hqaK7LyaSjcTvR4hr5eLkQNDEn3dXDPvVhdzvr

9clQWlmi/g5HAqqIxsZMYw4t244VAgMBAAGjggGTMIIBjzAJBgNVHRMEAjAAMBEG

CWCGSAGG+EIBAQQEAwIHgDALBgNVHQ8EBAMCB4AwLAYJYIZIAYb4QgENBB8WHU9w

ZW5TU0wgR2VuZXJhdGVkIENlcnRpZmljYXRlMB0GA1UdDgQWBBRvO1Mpxud2OAB8

3eubWdvsmNZkCjCBxwYDVR0jBIG/MIG8gBTgxlHSJNrxKhNY4l6g6a3Ke6Tz96GB

mKSBlTCBkjELMAkGA1UEBhMCVUsxDzANBgNVBAgMBkxvbmRvbjEPMA0GA1UEBwwG

TG9uZG9uMRMwEQYDVQQKDApQcml2YXggTHRkMRQwEgYDVQQLDAtITUEgUHJvIFZQ

TjEWMBQGA1UEAwwNaGlkZW15YXNzLmNvbTEeMBwGCSqGSIb3DQEJARYPaW5mb0Bw

cml2YXguY29tggkA6ZNjeF/UFvowGgYDVR0RBBMwEYEPaW5mb0Bwcml2YXguY29t

MBoGA1UdEgQTMBGBD2luZm9AcHJpdmF4LmNvbTATBgNVHSUEDDAKBggrBgEFBQcD

AjANBgkqhkiG9w0BAQsFAAOCAgEAZvP84ngB9A0VGmYc53Niowj6FzMZQR3ePDB0

Bs5Wbdco+ZCQLkI0XbdaIKdXnL/cSEGS2ZFb4aUorLFwOHmTs1OYmWYCtEQlyOSQ

BQfrxEKk2o9azYmOekUkjzmEDrFlHOqHyTSeCzkHCSfH2e2jucswoFT3hq/OvcoG

wzc8WSNbyI4oAugJtl4FGPTkpdtkV0aghirFiA6kZOdvPL43ItDT9/oi7ew2hj2b

YGqfeuXISKhZrsauQhTEOgZuZYtcjKqnwFWSXYWAEmBZpDeM/agCymfVtipH0Pc8

xd97d8GW8WwOHqmRaENgK/0vdSUeirYQL/Lu1LBecJUXlJfXZ06lYcRS8/6G46Ki

ukkGw9IiLcKgLh3DAxVLxy1c+FIjnYVd/vkE+wCKBgIdsPDE93K7UgjTCMrr5adi

llNyAYCXAxtrNon8L20DZx06uRA2koUgX7ZZ7YFZJ1piGDD5pNxNuyEcjHIspcSV

rk02nBLraveA9KZD3/v6G9UMsSuQTQC9Igksw24czYbKHF6kSPhrDu2PbTCThl7r

738s6c97W6KtBfKb2sMwHnQwWRUXeNLm5NVC/ZB8adKJXGOOW24Gy/rmjo/UCMYl

P4qwfnvSjDLZrbxkFn3fikzf60rJT1K3/7MYfiotpMDGjADKDZFZ1yKSX8Oda5Gz

Y4J75tA=

-----END CERTIFICATE-----

</cert>

<key>

-----BEGIN RSA PRIVATE KEY-----

MIIEpgIBAAKCAQEA7folMzg0ag8RNDTX9OWnapDqNGSEkCIBp4WF+sn0HFXEN3d5

XK+ff7Ly/8j5ZOLY1Dn4GfMhUNRYWib24NYOhooVbhwrlOczE+zu5HPUuaej6iCC

Qnzdbd+jgS7F9F6UuxayWu400hOMIxHtuDHQLer/lLQfXMg/ds3b1UPBKkuBuPMQ

zQAoTxUHx+vf1NHa/ryFemcs+bBQf8Ny13jLb4/9IlbvB4/d4RcgemSQcBCrxtVE

0NTyTS0UIcLJZccQ1BCxk+lZG1EGbH5Lejd4amiuy8mko3E70eIa+Xi5EDQxJ93V

wz71YXc76/XJUFpZov4ORwKqiMbGTGMOLduOFQIDAQABAoIBAQDSBjU0igMAI0IM

sCJzuQbS7wgzqw6vYcPSA+5lkjyFkU/1n9SU70411knNYqJv3iB81JhY1pFtk6pS

DhdOALybElyta+EurgkPKckACBYSr5fjNkOfyDFoGbpkdVIxRBPBNdu8koQ9bxD7

loQVTqkrDT35ECqpqPURtcaw5fYhiwQWtLXSTqF6WMXgTlNI9vDGNHVOzDZPpUEY

q6MZjK2kayE9wYGAKj+zDHVSdvXeofJX5RCqUi74NrQi3X6FArQCz9Epxb7GzBAn

xD4BTC5+TltVwu5VhCLGIZDS4EXsw9xQAr3Z4V8CTTtiv3W8+c0bMb5U31H64EzW

yTeHGDbhAoGBAP5+WgAnl9vFT6EPp1jKFBM4F6pm+77YRswnca9EMjCok0vqeHPE

9Xt8BsfLZV1rch7pb9LW9nkjEL5vWxsGceMEQRrbhISCx+MZdIkL706nOHTXXJ+c

UNR4gdnSlq9bFW8y3hmRLRLcUOjHZiPL5RQSCgPkAjXF7WwZOc/67ke5AoGBAO9i

w/XS8gIvP3DHqSN2dlX0SgIamLDYbrbeeHm4jZ/m+tNyE9q8kJXq3jKCTRMd3dNZ

0OPm0MBMdoKY0cksq7w6OTQ3HOid9VaPuOsNC2X+q878GpsJ+ZKKw9433Gio9nCt

VOcBnLa3dtz0DCwRe97j2rrcUnjVDoLE10C89a89AoGBANR5MTMH22WFKqJRq2oZ

7QDOyBNgv7XqY9F27RdjXHP7il7Ld51QR5O9TPvp+MsyNalRRCdHiahBem1EE1BQ

5SygFKsTs2PevHwCeKUi7b1BJ4WFeLNZkrKRmff+NghZh1+7nGrEJlmkz3hJYiFo

ze0f0nTFHINAqKSjuvzFh8MhAoGBAORMxyKcaV2X/eLrJ+3APp8++Y4EG3cdEomo

pjE/xyGmwbQCadkEWMgBVKPLDQKcS0ATulp/eLrMsYFfiUNZLPe4d3HK1fErJB3H

t83DhQli1ivy1tThsHkHikFV+Qh/i3hudjhRm0nOsreKsEke64nouGPZV3YRi2M/

oyIElDLpAoGBALPVdMwjF3zLQdfxAtzl0SjXYAK+fgtcdtyXx8bT6oP9MOLdEzjx

EINZrEe84Bs0zor1XqW65Ahm0H1OAgiTsmOakZMLygfW2O9QrZOCkx9wb3b1VvUT

uniNUD9nBmXEG1GtnSxxo9Vf7sFc8paPSx+EBo1dsXYmIA+8jX9hv+6T

-----END RSA PRIVATE KEY-----

</key>

 

 

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I tried the attached and received the following error

 

Tue Oct  2 13:28:36 2018 WARNING: file '/tmp/vpncred' is group or others accessible
Tue Oct  2 13:28:36 2018 NOTE: the current --script-security setting may allow this configuration to call user-defined scripts
Tue Oct  2 13:28:36 2018 Cannot load inline certificate file: error:0906D066:lib(9):func(109):reason(102): error:140AD009:lib(20):func(173):reason(9)
Tue Oct  2 13:28:36 2018 Exiting due to fatal error

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Okay it may be that the client is out of date. Can you try this config file instead please:

Quote

client
auth-user-pass
ping 5
dev tun
resolv-retry infinite
nobind
;user nobody
;group nobody
persist-key
persist-tun
;http-proxy-retry # retry on connection failures
;http-proxy [proxy server] [proxy port #]
;mute-replay-warnings
ns-cert-type server
verb 3
;mute 20
route-metric 1

comp-lzo yes
comp-noadapt

cipher AES-256-CBC

<ca>
-----BEGIN CERTIFICATE-----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-----END CERTIFICATE-----
</ca>
<cert>
-----BEGIN CERTIFICATE-----
MIIGMjCCBBqgAwIBAgICAQIwDQYJKoZIhvcNAQELBQAwgZIxCzAJBgNVBAYTAlVL
MQ8wDQYDVQQIDAZMb25kb24xDzANBgNVBAcMBkxvbmRvbjETMBEGA1UECgwKUHJp
dmF4IEx0ZDEUMBIGA1UECwwLSE1BIFBybyBWUE4xFjAUBgNVBAMMDWhpZGVteWFz
cy5jb20xHjAcBgkqhkiG9w0BCQEWD2luZm9AcHJpdmF4LmNvbTAeFw0xNjEwMTgx
NDE4MThaFw0yNjEwMTUxNDE4MThaMIGNMQswCQYDVQQGEwJVSzEPMA0GA1UECAwG
TG9uZG9uMQ8wDQYDVQQHDAZMb25kb24xEzARBgNVBAoMClByaXZheCBMdGQxFDAS
BgNVBAsMC0hNQSBQcm8gVlBOMREwDwYDVQQDDAhobWF1c2VyMjEeMBwGCSqGSIb3
DQEJARYPaW5mb0Bwcml2YXguY29tMIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIB
CgKCAQEA5XY3ERJYWs/YIeBoybivNlu+M32rJs+CAZsh7BnnetTxytI4ngsMRoqX
ETuis8udp2hsqEHsglLR9tlk9C8yCuKhxbkpdrXFWdISmUq5sa7/wqg/zJF1AZm5
Jy0oHNyTHfG6XW61I/h9IN5dmcR9YLir8DVDBNllbtt0z+DnvOhYJOqC30ENahWk
TmNKl1cT7EBrR5slddiBJleAb08z77pwsD310e6jWTBySsBcPy+xu/Jj2QgVil/3
mstZZDI+noFzs3SkTFBkha/lNTP7NODBQ6m39iaJxz6ZR1xE3v7XU0H5WnpZIcQ2
+kmu5Krk2y1GYMKL+9oaotXFPz9v+QIDAQABo4IBkzCCAY8wCQYDVR0TBAIwADAR
BglghkgBhvhCAQEEBAMCB4AwCwYDVR0PBAQDAgeAMCwGCWCGSAGG+EIBDQQfFh1P
cGVuU1NMIEdlbmVyYXRlZCBDZXJ0aWZpY2F0ZTAdBgNVHQ4EFgQU2LKFPHjFUzLf
sHIMWi0VukhBgTEwgccGA1UdIwSBvzCBvIAU4MZR0iTa8SoTWOJeoOmtynuk8/eh
gZikgZUwgZIxCzAJBgNVBAYTAlVLMQ8wDQYDVQQIDAZMb25kb24xDzANBgNVBAcM
BkxvbmRvbjETMBEGA1UECgwKUHJpdmF4IEx0ZDEUMBIGA1UECwwLSE1BIFBybyBW
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-----END CERTIFICATE-----
</cert>
<key>
-----BEGIN RSA PRIVATE KEY-----
MIIEpAIBAAKCAQEA5XY3ERJYWs/YIeBoybivNlu+M32rJs+CAZsh7BnnetTxytI4
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-----END RSA PRIVATE KEY-----
</key>

proto udp
ping-exit 30

remote london.gb.hma.rocks 553

 

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We're getting there. It looks like that's worked, although now my speed is a fifth of what it was and I can't sign into Destiny 2.

Geo filters are sent to 2500Km and 30ms ping (that was the default) and strict mode is off.

 

any ideas?

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Where abouts are you located? The config file I gave you was for London, England so if it's far away from you then that would cause drastically reduced speeds. The VPN will limit you to around 10mbps which is plenty for gaming. What does speedtest.net say that you are getting? If you disable the Geo-Filter can you sign in then? It may be its not liking the combination of VPN and game restriction. What are your Congestion Control settings? Can you provide a screenshot please?

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I'm in Buckinghamshire so not to far from London, around 60 miles.

 

If I disable the VPN I can connect to the Destiny servers, but i'm unable to match make, and if I do make it into the gameworld, there are no NCP's and i'm kicked after around 30 sec.

If I also disable the geofilters I can log in and I can match make.

 

Trying to run a speed test on speedtest.net gave an error message saying I'm blocked, and now doesn't work at all.

Disabling the VPN, I can run the testand  I get a speed of 27ms, 25.59Mbps up, 6.69Mbps down.

 

Congestion control is on default setting, I haven't touched them screen grab attached. 

Untitled-1.jpg

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21 minutes ago, Geni said:

I'm in Buckinghamshire so not to far from London, around 60 miles.

 

If I disable the VPN I can connect to the Destiny servers, but i'm unable to match make, and if I do make it into the gameworld, there are no NCP's and i'm kicked after around 30 sec.

If I also disable the geofilters I can log in and I can match make.

 

Trying to run a speed test on speedtest.net gave an error message saying I'm blocked, and now doesn't work at all.

Disabling the VPN, I can run the testand  I get a speed of 27ms, 25.59Mbps up, 6.69Mbps down.

 

Congestion control is on default setting, I haven't touched them screen grab attached. 

Untitled-1.jpg

Okay so with VPN disabled and being unable to match make is that with the Geo-Filter enabled or disabled? Are you using strict mode off as that shouldn't happen with strict off but may occur with strict on.

Can you show a screenshot of this speedtest block error please as I have not seen that error before. HMA themselves recommend changing DNS if you are having any speed issues so try that please and see if you're at least able to do a speed test. 

On the VPN page have you selected the device that you are using?

4 minutes ago, Geni said:

Any other VPN setting I can try? I set up a HMA account to make things simple, but I also have a PIA account if that helps.

Try this PIA config file and see if it's any better:

Quote

client
dev tun
proto udp
remote uk-london.privateinternetaccess.com 1198
resolv-retry infinite
nobind
persist-key
persist-tun
cipher aes-128-cbc
auth sha1
tls-client
remote-cert-tls server

auth-user-pass
comp-lzo no
verb 1
reneg-sec 0
crl-verify crl.rsa.2048.pem
ca ca.rsa.2048.crt
disable-occ

<ca>
-----BEGIN CERTIFICATE-----
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-----END CERTIFICATE-----
</ca>
<key>
-----BEGIN X509 CRL-----
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-----END X509 CRL-----
</key>

 

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With VPN enable: Cannot log-in to Destiny 2

With VPN disabled, geo-filters enabled: Can log into Destiny 2, try to match make, doesn't work.

With VPN Disable, geo-filter disabled: Everything works.

geo-filter screen shot attached 

 

I can't get the speedtest.net error message to reoccur, please find results attached.

PIA settings returned error message failed.

Untitled-2.jpg

Untitled-3.jpg

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We don't have a technical support number as we're only a small company so we conduct our technical support on the forum.

The speed test server you're doing a test to appears to be in Europe rather than the UK. Can you change the server to a London based server and redo the test please. 

What happens on the Geo-Filter when you try to search for a game?

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Please see my latest speed test results attached, while connected to HMA VPN. I'm still unable to log into Destiny 2 while connected to VPN.

 

I now can't log into Destiny 2 with geo-filters on either. So, VPN disabled, geo-filters enabled. Please see screen shot attached.

Untitled-4.jpg

Untitled-5.jpg

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So I managed to log-in to Destiny 2 with VPN disabled, goe-filters enabled. But, I have the same problem of not being able to match make or see NPC's, or if i do, getting kicked within 30 sec of matchmaking, please see geo-filter screen grab attached.

Untitled-6.jpg

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At the attached geo filter settings, I can connect to the gameworld, load in to one of the open worlds and some enemies will spawn (although not all) with longer times between getting booted (although I do still get booted eventually)

Untitled-7.jpg

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Hi Geni - my guess is that that server on the East Coast of US is actually an authentication server we need to permanently whitelist. Could you do these steps please:

  1. Click on the server. In the panel that appears below, are you able to give it a high rating so it is added to the allow half of your Allow & Deny feature?
  2. If not, could you copy the host ID and paste it in here
  3. In >Settings >Miscellaneous under Cloud Settings, have you enabled Auto Cloud and Bleeding Edge Cloud? Please do so if not
  4. Finally, the next time you boot up your game, could you expand your radius like it appears in the second image so it covers the East Coast. Make sure you have fully loaded the game. Then just before you search for a game, reduce your radius to cover Europe. Now search. In theory, because you already have an active connection with the East Coast, it shouldn't be blocked so you should be able to play as normal

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Hi. I had to step away from this for a while but i'm giving it another try today. I've updated to DumaOS, but can't see anywhere to set -up the VPN, is this no longer possible?

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On 10/2/2018 at 12:08 PM, Netduma Admin said:

Hi Geni - sorry to hear this. Occasionally a factory reset is needed to fix this problem when the VPN page jams. Could you do this ins >Settings >Miscellaneous

DumaOS, a major free firmware upgrade for the R1, will be released soon which overhauls the entire VPN section, so this is just a temporary problem.

I only ask because I can't find a "VPN Section"

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1 hour ago, Geni said:

I only ask because I can't find a "VPN Section"

There's no VPN section at the moment but watch this space - there will soon be news about new features on their way to DumaOS. We know that VPN's are an important feature, and we aim to make the best VPN feature possible.

If you need a VPN now, we've built backwards compatibility into DumaOS. You can follow the instructions on your upgrade email to downgrade and use the VPN feature on the old software (if this is something you'd like to do :) )

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