legendslayz Posted September 8, 2018 Share Posted September 8, 2018 ive been having problems latly with my R1 is has been losing connectivity to the internet after a few hours and now i cant even use it, before i would just unplug it for 30 sec and plug it back in and it would work now it wont even connect. HELP! Link to comment Share on other sites More sharing options...
legendslayz Posted September 8, 2018 Author Share Posted September 8, 2018 Just now, legendslayz said: ive been having problems lately with my R1 is has been losing connectivity to the internet after a few hours and now i cant even use it, before i would just unplug it for 30 sec and plug it back in and it would work now it wont even connect. HELP! Ive even tried factory resetting it Link to comment Share on other sites More sharing options...
Administrators Netduma Admin Posted September 8, 2018 Administrators Share Posted September 8, 2018 The first thing to check is if it could be your internet going down. How have you been able to verify it’s the router? One way to do this is to connect to your modem when it is down and see if you have internet through that. If it’s the router, are you losing signal on both wired and WiFi? Link to comment Share on other sites More sharing options...
legendslayz Posted September 9, 2018 Author Share Posted September 9, 2018 5 hours ago, Netduma Admin said: The first thing to check is if it could be your internet going down. How have you been able to verify it’s the router? One way to do this is to connect to your modem when it is down and see if you have internet through that. If it’s the router, are you losing signal on both wired and WiFi? Yes I have tried it when it's down nd my ISP router is still working, the netduma is losing wifi nd enternet connection Link to comment Share on other sites More sharing options...
legendslayz Posted September 9, 2018 Author Share Posted September 9, 2018 2 hours ago, legendslayz said: Yes I have tried it when it's down nd my ISP router is still working, the netduma is losing wifi nd enternet connection i check my wifi and Ethernet when the duma is down and they work Link to comment Share on other sites More sharing options...
titofuenla Posted September 9, 2018 Share Posted September 9, 2018 try to connect your router to the R1 with a different Ethernet cable, it is rare that it was that, but it rules out another way of problem. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 9, 2018 Administrators Share Posted September 9, 2018 Give the R1 a static IP on the ISP Hub and put it in the DMZ. Reboot the R1 from the R1's miscellaneous settings. titofuenla 1 Link to comment Share on other sites More sharing options...
legendslayz Posted September 12, 2018 Author Share Posted September 12, 2018 On 9/9/2018 at 4:32 AM, Netduma Fraser said: Give the R1 a static IP on the ISP Hub and put it in the DMZ. Reboot the R1 from the R1's miscellaneous settings. ill give that a try Netduma Jack 1 Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Jack Posted September 12, 2018 Netduma Staff Share Posted September 12, 2018 Let us know how it goes! Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now