GazCBG Posted July 30, 2018 Share Posted July 30, 2018 Hi,When I login to my XR500 and got to Geo-FilterI get an error uncaught exception: Unmatched deviceAnd no option to add new ones and current ones don't loadI have rebooted the router and it still the same.I am running the latest Firmware: V2.3.2.22 If I need to reset to factory, can I use a restore setting file, that I have just created? Any ideas? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 30, 2018 Administrators Share Posted July 30, 2018 Its because the device that was previously added has had its name changed or been disconnected when upgraded. Rename the device that was added back to what it was before. Otherwise factory reset, if you use the config just made it will add the device back to Geo-Filter and you may get the same issue again but can try GazCBG 1 Link to comment Share on other sites More sharing options...
GazCBG Posted July 30, 2018 Author Share Posted July 30, 2018 Problem sorted. I made a note of the details and factory reset and all working now. Have made a fresh backup just incase. Netduma Fraser and Netduma Jack 2 Link to comment Share on other sites More sharing options...
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