Eventually BT will bump my monthly fee right up - inevitably £50+ a month - and they're currently offering for me to switch to 80/20 for an extra £3.50 a month. That's not too bad all things considered but Plusnet are doing the same for £28 a month, and over at TalkTalk it's £30.50. Upgrading with BT would be easier as it's just a matter of being sent out another contract, and there'll be a price freeze in place for 18 months. Also I'm hoping that whatever causing issues with gaming (big time UDP lag masked by low pings) will be sorted by, assuming I have a basic grasp on how this works, switching me to a different line/profile, and then all I could do is wait and hope. Or I can cut my losses and switch, but I think I might have to pay over £300 to move as I'm 9 months into an 18 month contract. Here's where I need some help...
BT mentions a "minimum period" but I'm not certain on what they mean because of their wording. This is my second BT contract, as I was with them for 12 months from September 2016 to 2017, before moving on to an 18 month contract. Does the minimum period apply to just the first year, or does it apply again to every contract to follow? In other words, are you stuck for the ENTIRETY of each contract? Or maybe it's the first 12 months regardless, so if you're on an 18 monther you have a bit of freedom earlier on? If someone can clear this up I'll be more sure of what to do, because I want to pick an option asaply lol
I've ruled out Sky for the same reason as BD mentioned, but also because it's as expensive as BT. Any switch should be nice and easy as it's just a matter of calling the new ISP and having them switch, because of course I don't need anything installed. I just need someone to clear up exactly what they mean by minimum period because a Google search did nothing for me, and curiously BT Care on Twitter couldn't tell me ¯\_(ツ)_/¯ thoughts lads? Cheers.
I had unexpected price hikes dropped on me with Virgin Media so I moved to BT back in September 2016. Lately I've been having issues and my contract is going to expire in April of next year and I've been thinking about switching to Plusnet or TalkTalk (cheaper for 80/20 than I'm paying for 55/10) so I need some advice with my options.