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Is my setup correct ? XR500 + fiber ONT


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10 replies to this topic

#1
Huthayfa

Huthayfa

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Hi,

 

I just wanted to know if my setup and settings for my connection are optimal combining Fiber ONT alcatel lucent  G-240w-B and Netgear XR500.

first of all, my XR500 is one of those versions that have incorrect Ethernet port order on the device front, is that a big issue?

 

now my setup is the following : ONT( 200/80 down/up mbps) > XR500 > PS4 pro and Xbox One X, both hardwired. 

my ONT has its DHCP, WIFi, firewall  all OFF. and all ports 1-65535 forwarded toward my XR500 static IP. I don't use the DMZ of my ONT, because from my old experience of my PS4 connected directly to the ONT on DMZ... the PS4 lagging like hell and I am getting instant deaths as much as I can remember in Call of duty games. So, I forward all the ports and disable ONT firewall instead.   

 

on the XR500, I set anti-bufferbloat to 70/70. DumaOS classified games ticked, the bandwidth sharing is equal between all devices with share excess ticked. 

 

on WAN settings, NAT filtering secured. UPnP is on by default. no port forwarding, No DMZ to the consoles.

 

now, my big issue is the MTU!

the ONT is on PPPoE connection, thus its MTU is 1492. however, the XR500 has the default MTU of 1500, should I modify it also to 1492 ? 

is my setup optimum ? 

 

thank you very much in advance.

 

 


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#2
Netduma Fraser

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Sounds like a decent setup, I'd change the MTU just to be safe!


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Official R1 Support Times: 10am - 6pm BST



Official DumaOS/XR500 Support Times: 12pm - Midnight BST



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#3
Huthayfa

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Sounds like a decent setup, I'd change the MTU just to be safe!

 

thank you very much Mr. Fraser.

 

these are good news for me, now I am relaxed with my setup.

 

thanks !


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#4
Huthayfa

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Hi, 

welcome again.

 

last day I have been running some tests with my setup. I found some significant issue. 

my ONT seems to be as bad as expected, nothing strange, I expect an ISP free supplied ONT to be just like that! LoL.

When I use my super XR500 behind this bad ONT, either on DMZ or all port forwarded, there is huge packet loss taking place.

I checked through this website: https://check-host.net/

like half of packets are dropped when pinging my IP from the website. 

 

to make sure it is the ONT, I put it in full bridge mode, and assigned the VLAN ID tag and the PPPoE user & pass on my XR500 directly.

 

WoW, not a single packet drop has appeared!!

all packets are 4 sent, 4 received. no loss. 

 

now, the issue is in my last post. whenever VLAN tag is activated on XR500, the other features of the router get stopped like QoS and UPnP. 

are there will be any updates to fix the VLAN compatibility soon ?

 

thank you very much again. 


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#5
Netduma Fraser

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Great to hear you've resolved that!

 

What do you mean they get stopped? Do they just not apply QoS, no UPnP entries or do you get error messages?


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Official R1 Support Times: 10am - 6pm BST



Official DumaOS/XR500 Support Times: 12pm - Midnight BST



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If you're having Settings or Hardware issues with the XR500 please go here and login to get the number for Netgear's 24/7 support line: http://support.netgear.com/


#6
Huthayfa

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Great to hear you've resolved that!

 

What do you mean they get stopped? Do they just not apply QoS, no UPnP entries or do you get error messages?

 

thank you very much Mr. Fraser, for your fast response. 

 

I mean by stopped:

1- in the QoS, the upstream bandwidth control, in both anti-bufferbloat and device bandwidth allocation is not limiting the upstream bandwidth, for example, I set the upload bandwidth in anti bufferbloat to 70%, always selected, around 50 mbps out of 80 mbps , when I measure the speed through speedtest and dslreports, the upload still 80 mbps, no matter what I do, resetting the router, reboot.. etc. same with device bandwidth allocation, upstream bandwidth control is not functioning.

 

2- UPnP is always working and not responding to my commands though GUI. for example when I want to disable it to run port-forwarding instead, I untick enable UPnP to stop it, but I can still see it opening ports although it is stopped. 

 

I hope if you have a fix, because my upload buffering is excessive and I cannot back to the normal setup due to the ONT packet loss. I hear there is BETA firmware available that fixes some issues, is it available? does it address this issue ? 

 

thanks again. 


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#7
Netduma Fraser

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Can you double check that you don't have QoS completely disabled in Anti-Bufferbloat settings please.

 

UPnP might show the ports it had opened previously until the advertisement period runs out.

 

No it doesn't fix anything like what you've described


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If you're having Settings or Hardware issues with the XR500 please go here and login to get the number for Netgear's 24/7 support line: http://support.netgear.com/


#8
Huthayfa

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the QoS is enabled, the "disable QoS" option is unticked.

 

I checked that also, the UPnP is opining ports after it been disabled, I disable it first once I turn on the router while nothing in the table, then went to Xbox and test the NAT type ( to trigger the port 3074), then it is opened on UPnP table then.

 

by the way, one of the Netgear support staff has already communicated with me two days ago and she saw herself the issue through teamViewer. he promised to look further into the issue and back to me, I am still waiting for her response. 

 

thanks.


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#9
Netduma Fraser

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Okay thats good to know, that will get escalated and I can work with both Development teams to get it resolved. 


Twitter/Facebook/YouTube/Twitch/Instagram/Steam Group/Discord

 

Official R1 Support Times: 10am - 6pm BST



Official DumaOS/XR500 Support Times: 12pm - Midnight BST



Time Converter

If you're having Settings or Hardware issues with the XR500 please go here and login to get the number for Netgear's 24/7 support line: http://support.netgear.com/


#10
Huthayfa

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glad to hear that. 

 

thanks, waiting for your fix !


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#11
PRO TEM

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Hi There I noted that you have a model of the XR500 that has the ports misprinted in the wrong order 1234 instead of 4321 , this was a manufacturing error by netgear, who are fully aware.
If you were to raise an RMA with netgear , assuming you purchased the unit as new, citing the misprint they should replace with a correctly designated unit




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