Jump to content
Sign in to follow this  
Nighthawk Pro Gaming

Router to work with TCL Roku enabled TV

Recommended Posts

Hello,

 

I am trying to set up my new XR500, it is some what slow on most my wifi devices ( phones, tv's, ect non gaming devices)  but they do work. My main problem currently is that when I have my TCL roku Tv ( brand new) connect to my wifi or wired in it will not allow me to open Prime Video (amazon video). I think it is one of the settings off with my router or  how strict my router is but I have changed multiple settings and nothing is working. i have tried connecting it to my 2.4ghz wifi under channel 11 as recommended bu that does nothing, also have connected to 5ghz wifi and it does not work either. i think that the setting or stictness the router is also the cause of all my devices being slow. I am currently running 450mbps spectrum internet. 

 

When I open amazon prime it just loads for a long time then say no network detected. I know it is not the tv because i can connect it to another internet source and it opens up immediately. I also know it is not the internet because Prime video will load on my other Smart tv (LG TV). I am thinking it has something to do with the router security or firewall or fireware blocking it. i am wondering if port forwarding would help but i can not find any info on Amazon servers or Prime video Serves to add the ports into the router. 

 

Any advise would be great.

 

Thanks,

Shawn007

 

View the full article

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

×