I'd recommend a hard reset. To do this, switch off the modem and Netduma. Wait 5 minutes then switch on your Modem. Wait another minute then switch on your Netduma. You may have to perform this step multiple times - this can restore communication between the Modem and the Netduma since that is likely where the issue lies.
Just to clarify, you do receive Internet access (wired and wireless) through your Modem?
Run an IPconfig on a wired PC and post the results here. To do this, open Command Prompt (on a Windows PC) and type 'ipconfig' before hitting 'enter'.
Fine tuning guide - How to set up your Netduma R1 quickly with optimum settings. Includes: How to get your full speeds, opening your NAT & Geo-filter settings etc.
FAQ - Includes: How to play with friends using the Geo-filter, I can't access the router control panel, Wifi keeps dropping out etc.
Wiki - Main link to the Wiki, for everything else please search here or on the forum.
Current firmware version (1.03.6) - If you are on anything below this, follow the instructions carefully to upgrade.
Any other issues please make a new thread on the forum, thank you
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