Hi Jack, thank you for the information. To solve the prior problem, I have now uninstalled the VPN app and I can now access the R1 interface but the internet speed is very slow compared to the begining.
However, the slow download speed is not just on my desktop but also on any of my other PC or macbook. For example, I tried to connect my MacBook pro via Ethernet cable to try the internet speed and I am again getting not more than 40Mbps. I checked the Turbo mode, 100% download cap etc. as shown in the screenshot below.
Right - I'm going to send you the recommended settings for your speeds:
- Reactive Algorithm
- 100% anti-flood
- Share excess enabled
- Reset device prioritisation & apply
- Disable IPv6 in WAN, LAN & misc
- Disable deep packet in misc
- Enable turbo mode
- Ensure the ethernet cables you're using connecting the R1 to hub & R1 to PC are Cat5e+/can handle your speeds.
After you've input these settings I'd recommend conducting a hard reset. To do so, turn off the modem and the R1. Wait 5 minutes then turn on the Modem. Wait another minute then turn on the R1.
I'm thinking the speed issue is simply because you've tried multiple options to fix your previous issue, and it's caused something to go wrong. If you're still not getting your speeds after these steps, I'd recommend a factory reset from Settings > Miscellaneous, and after doing so enter your speeds in 'Set Bandwidth' and allow the router to configure automatically.
Let me know how you get on!
Fine tuning guide - How to set up your Netduma R1 quickly with optimum settings. Includes: How to get your full speeds, opening your NAT & Geo-filter settings etc.
FAQ - Includes: How to play with friends using the Geo-filter, I can't access the router control panel, Wifi keeps dropping out etc.
Wiki - Main link to the Wiki, for everything else please search here or on the forum.
Current firmware version (1.03.6) - If you are on anything below this, follow the instructions carefully to upgrade.
Any other issues please make a new thread on the forum, thank you
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