Jump to content

Welcome to Netduma Forum
Register now to gain access to all of our features. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more. If you already have an account, login here - otherwise create an account for free today!
Photo

Router Issues


  • Please log in to reply
4 replies to this topic

#1
Durty

Durty

    Member

  • Members
  • PipPip
  • 27 posts
  • Local time: 03:18 PM

I have to reset my router at least 3 times a day. The internet drops on ethernet and wifi even though it says everything's connected. Why? IPv6 is disabled and I've tried multiple DNS servers. I shouldn't have to reset a 300 dollar router 3 times a day.



#2
Netduma Fraser

Netduma Fraser

    Tech & Customer Support

  • Administrators
  • 18,853 posts
  • Local time: 09:18 PM

Did you try the firmware I gave you?


Twitter/Facebook/YouTube/Twitch/Instagram/Steam Group/Discord

 

Official R1 Support Times: 10am - 6pm BST



Official DumaOS/XR500 Support Times: 12pm - Midnight BST



Time Converter

If you're having Settings or Hardware issues with the XR500 please go here and login to get the number for Netgear's 24/7 support line: http://support.netgear.com/


#3
Durty

Durty

    Member

  • Members
  • PipPip
  • 27 posts
  • Local time: 03:18 PM

Yes, I really don't want to give up on this router but the end is looking near with the passing of each day. 



#4
Killhippie

Killhippie

    Member

  • Members
  • PipPipPip
  • 132 posts
  • Local time: 09:18 PM
  • LocationUK

Yes, I really don't want to give up on this router but the end is looking near with the passing of each day. 

When you say reset to you mean wipe all info from the unit via either Erase ir the reset button or reboot? Also when applying the firmware did you try a factory reset? Also its possible the router is faulty have you contacted Netgear?, Or got a new one by taking yours back to where you bought it just in case.



#5
Netduma Fraser

Netduma Fraser

    Tech & Customer Support

  • Administrators
  • 18,853 posts
  • Local time: 09:18 PM

Would reiterate the above


Twitter/Facebook/YouTube/Twitch/Instagram/Steam Group/Discord

 

Official R1 Support Times: 10am - 6pm BST



Official DumaOS/XR500 Support Times: 12pm - Midnight BST



Time Converter

If you're having Settings or Hardware issues with the XR500 please go here and login to get the number for Netgear's 24/7 support line: http://support.netgear.com/





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users