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R1 WiFi dropouts

WiFi issues

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2 replies to this topic

#1
JakeDaMaster

JakeDaMaster

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So I’ve done all the WiFi steps they recommended, I’ve been in tech support a couple years so I’m not completely incompetent at figuring out firmware issues. This is out of scope on what it could be that’s interfering with the WiFi. I use to never have WiFi issues, and now it’s becoming a regular cycle of having to restart the router DAILY!!! SEND HELP SOS MADAY!

#2
lllRL

lllRL

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This happens to me too, and it seems to be an issue with every firmware version starting 1.03.6. I'll go through a month or so with no dropouts, then it'll start refusing to connect, the R1 WiFi itself will disappear/be undiscoverable, or simply drop out many times per hour and I'll be without a connection more often than not (on my phone anyway, that's easy to keep track of).

Usually changing WiFi channel seems to help in between reboots or factory resets. The default channel (7) seems to work sometimes but then I'll swap to 4 or 10 and I won't see anymore dropouts 🤔

Also make sure you don't have the geofilter enabled if you're using port forwarding. Using the two simultaneously causes the GUI to grind to a halt, and I've noticed that after a while that will cause constant WiFi dropouts on my phone too, making it difficult to disable the geofilter and stop the GUI lag on the fly.

#3
Netduma Jack

Netduma Jack

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Hi, welcome to the forum! The suggestions above seem great. I'd also recommend checking out this guide: https://www.google.c...=UTF-8&oe=UTF-8


Technical support:

 

Fine tuning guide - How to set up your Netduma R1 quickly with optimum settings. Includes: How to get your full speeds, opening your NAT & Geo-filter settings etc.
FAQ - Includes: How to play with friends using the Geo-filter, I can't access the router control panel, Wifi keeps dropping out etc.
Wiki - Main link to the Wiki, for everything else please search here or on the forum.
Current firmware version (1.03.6) - If you are on anything below this, follow the instructions carefully to upgrade.

 

Any other issues please make a new thread on the forum, thank you  :)

 

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