PuppetMaster Posted June 8, 2018 Share Posted June 8, 2018 Just got 1gb internet service(mediacom) hooked up Tuesday. Link to comment Share on other sites More sharing options...
BIG__DOG Posted June 8, 2018 Share Posted June 8, 2018 we could do with a little more info regarding your network setup and the type of router you have and modem/router supplied by your isp. I would also suggest downloading and running pingplotter to check you line/connection as that image above shows a 37ms ping, which is shocking for fibre, unless you did a speedtest over wifi! Link to comment Share on other sites More sharing options...
PuppetMaster Posted June 8, 2018 Author Share Posted June 8, 2018 It the company's default modem(ubee UBC1302-AA00) & it's connected only to the XR500. The test was done by a Lan cable. The authentication problem is fixed but the nat though is still moderate. Link to comment Share on other sites More sharing options...
Administrators Netduma Admin Posted June 9, 2018 Administrators Share Posted June 9, 2018 I'm not sure how many features your modem has (if any), but make sure any 'router' features are switched off by setting the modem into modem mode or bridge mode. Then make sure UPNP is enabled on your Netduma. Finally, turn everything off, turn on the modem, wait 1 minute, then turn on the Netduma Is your NAT now open? Link to comment Share on other sites More sharing options...
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