Jump to content

Welcome to Netduma Forum
Register now to gain access to all of our features. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more. If you already have an account, login here - otherwise create an account for free today!
Photo

Have moderate nat type & getting authentication error with wifi trying to connect.


  • Please log in to reply
3 replies to this topic

#1
PuppetMaster

PuppetMaster

    Member

  • Members
  • PipPipPip
  • 165 posts
  • Local time: 12:50 AM
  • LocationKeokuk, IA

Just got 1gb internet service(mediacom) hooked up Tuesday.


 7378019303.png


#2
BIG__DOG

BIG__DOG

    Forum Legend

  • Moderators
  • 1,533 posts
  • Local time: 06:50 AM
  • LocationNear Manchester

we could do with a little more info regarding your network setup and the type of router you have and modem/router supplied by your isp.  I would also suggest downloading and running pingplotter to check you line/connection as that image above shows a 37ms ping, which is shocking for fibre, unless you did a speedtest over wifi!


SzMsO7f.gif   x0ahK7Dt.jpg


#3
PuppetMaster

PuppetMaster

    Member

  • Members
  • PipPipPip
  • 165 posts
  • Local time: 12:50 AM
  • LocationKeokuk, IA

It the company's default modem(ubee UBC1302-AA00) & it's connected only to the XR500. The test was done by a Lan cable. The authentication problem is fixed but the nat though is still moderate.


 7378019303.png


#4
Netduma Admin

Netduma Admin

    Netduma Staff

  • Administrators
  • 628 posts
  • Local time: 06:50 AM
  • LocationNetduma HQ

I'm not sure how many features your modem has (if any), but make sure any 'router' features are switched off by setting the modem into modem mode or bridge mode. 

 

Then make sure UPNP is enabled on your Netduma.

 

Finally, turn everything off, turn on the modem, wait 1 minute, then turn on the Netduma 

 

Is your NAT now open?






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users