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Being Kicked from Games in Destiny 2 on Xbox One

Destiny 2

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4 replies to this topic

#1
VGA Raymond

VGA Raymond

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  • What firmware version are you on? (Check at bottom of any page on the R1. If lower than 1.03.6 please follow upgrade instructions here first). Answer: 1.03.6h
  • What speeds do you get from multiple speed tests? Answer: 60mb/s down, 10mb/s up, 10 ping
  • What is your current setup? E.g. ISP hub/modem (Specify model) > R1 > all devices Answer: ISP is Cox Digital Cable, ARRIS Surfboard SB6141 Modem > Netduma R1 Router
  • What is your specific issue? (Provide as many details as possible. If it is a lag issue include the screenshots from here in your post) Answer: I am being kicked out of games randomly while playing Destiny 2 on Xbox One- sometimes while streaming from my PC but mostly when not streaming. I have followed the recommended settings to a tee and am getting incredibly frustrated that the router still boots me from D2. I'm a coach with Crucible Radio so it's essential that I can play and stream Destiny 2 without disconnecting all the time. I know that it is an issue with the router because I have plugged straight into my modem to play and never get kicked from games but as soon as I connect into the router I immediately get kicked. In order to get any kind of stability I need to restart the modem before I play everyday- this is tiresome and my profile settings do not load correctly half the time. I get an error message about not being able to load congestion control and I must manually set it up everyday. Other issues I have encountered with the control panel software are the zoom feature not working on the geofilter while using the latest updated versions of chrome, edge or firefox. Sometimes the router will completely drop the connection on all my devices including wifi and wired. At first I thought it was an issue with my cable signal but after getting my ISP to check it and never having issues playing on my modem it is certainly not that.
  • Any other information (such as settings you may have previously tried). Answer: I'm currently running a combination of advice I have heard on these forums. Currently, I have port forwarding set up for Xbox's suggested ports, Destiny 2's ports, and some additional ports recommended by user Chives. I have set up a DHCP Lease or static IP, Disabled VPN and UPnP, set up hyper traffice for my xbox, allocated 60% priority to my PC's up and down for streaming when I do stream (share excess enabled), set flood control down and up to 70%, running the most recently recommended cloud servers with bleeding edge, IPv6 disabled, gave up on geo filter a long time ago so it is set to maximum range, strict mode disabled, 0 ping assist. My Xbox and PC and smart TV are hardwired into the router while I have 2 security camera on the wifi as well as my phone. And please note I bought this router because I thought it was a simple solution lag and disconnecting yet I have been changing it's settings constantly since I got it 8 months ago and I'm still getting kicked out of games. Any help greatly appreciated or a refund if it's broken because I cannot figure out what's wrong with it.


#2
Netduma Jack

Netduma Jack

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Hi, welcome to the forum! So just to completely rule out the Geo-Filter you should disable it by unticking 'Enabled' (under your device at the top of the Host Filtering page). I'd recommend this first of all.

 

With the Geo-Filter disabled the Netduma essentially acts like a normal router. What error messages are you receiving in Destiny 2? Have you started to be kicked after a Destiny 2 update? (i.e did it begin with the latest patch, or with the Warmind update?)

 

Your settings seem great. If you have an open NAT then that's fantastic. With the Geo-Filter disabled, there's really no alternative to this - it almost has to be the game itself. Please let me know the answers to the above :)


Technical support:

 

Fine tuning guide - How to set up your Netduma R1 quickly with optimum settings. Includes: How to get your full speeds, opening your NAT & Geo-filter settings etc.
FAQ - Includes: How to play with friends using the Geo-filter, I can't access the router control panel, Wifi keeps dropping out etc.
Wiki - Main link to the Wiki, for everything else please search here or on the forum.
Current firmware version (1.03.6) - If you are on anything below this, follow the instructions carefully to upgrade.

 

Any other issues please make a new thread on the forum, thank you  :)

 

Twitter - Facebook - YouTube - Twitch - Instagram - Steam Group - Discord


#3
VGA Raymond

VGA Raymond

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Hi, welcome to the forum! So just to completely rule out the Geo-Filter you should disable it by unticking 'Enabled' (under your device at the top of the Host Filtering page). I'd recommend this first of all.

 

With the Geo-Filter disabled the Netduma essentially acts like a normal router. What error messages are you receiving in Destiny 2? Have you started to be kicked after a Destiny 2 update? (i.e did it begin with the latest patch, or with the Warmind update?)

 

Your settings seem great. If you have an open NAT then that's fantastic. With the Geo-Filter disabled, there's really no alternative to this - it almost has to be the game itself. Please let me know the answers to the above :)

 

Yes, I have had the geofilter disabled as well. I have had problems with the router since I got it 7 months ago not after the warmind update.  I get weaseled most of the time but somtimes I completely lose my internet connection. It has to be the router because I absolutely never disconnect when connected straight to my modem. Perhaps I received a broken router. 



#4
Netduma Jack

Netduma Jack

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Yes, I have had the geofilter disabled as well. I have had problems with the router since I got it 7 months ago not after the warmind update.  I get weaseled most of the time but somtimes I completely lose my internet connection. It has to be the router because I absolutely never disconnect when connected straight to my modem. Perhaps I received a broken router. 

 

You should've contacted us sooner Raymond, we're always here to help out if you've got issues! If you're losing your Internet connection there's probably something wrong that's also affecting your connection to the game.

 

First off, you mentioned 3 different browsers in your first post. Always use Google Chrome on the latest version, preferably on a PC or Laptop. Issues with things not loading / zoom function not working could be browser related. Also make sure you're on the default Netduma theme.

 

Is the Netduma in the DMZ of your modem? I would recommend making sure that's the case. Once you've done this, perform a hard reset (switch off your Modem and Netduma. Wait 5 minutes and then turn on the Modem. Wait another minute then turn on the Netduma).

 

When you lose connection, does this happen on wired devices, wireless devices or both?


Technical support:

 

Fine tuning guide - How to set up your Netduma R1 quickly with optimum settings. Includes: How to get your full speeds, opening your NAT & Geo-filter settings etc.
FAQ - Includes: How to play with friends using the Geo-filter, I can't access the router control panel, Wifi keeps dropping out etc.
Wiki - Main link to the Wiki, for everything else please search here or on the forum.
Current firmware version (1.03.6) - If you are on anything below this, follow the instructions carefully to upgrade.

 

Any other issues please make a new thread on the forum, thank you  :)

 

Twitter - Facebook - YouTube - Twitch - Instagram - Steam Group - Discord


#5
VGA Raymond

VGA Raymond

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You should've contacted us sooner Raymond, we're always here to help out if you've got issues! If you're losing your Internet connection there's probably something wrong that's also affecting your connection to the game.

 

First off, you mentioned 3 different browsers in your first post. Always use Google Chrome on the latest version, preferably on a PC or Laptop. Issues with things not loading / zoom function not working could be browser related. Also make sure you're on the default Netduma theme.

 

Is the Netduma in the DMZ of your modem? I would recommend making sure that's the case. Once you've done this, perform a hard reset (switch off your Modem and Netduma. Wait 5 minutes and then turn on the Modem. Wait another minute then turn on the Netduma).

 

When you lose connection, does this happen on wired devices, wireless devices or both?

I'm using the latest version of Chrome on a desktop PC and using the default theme.

 

I don't know exactly what DMZ is honestly- I see the settings for it in the router's control panel. However, I've been in the control panel of my modem by typing in my modem IP before and it doesn't seem to have any editable settings if that's where I would need to specify it. Do I basically need to enter my router's IP  somewhere in my modem's control panel or vice versa? This isn't a modem/router combo if that matters.

 

When I disconnect all wireless and wired devices go down. 

 

Thanks!

 

PS I looked into what DMZ is a bit (still unsure how to do it). I'm not sure I want to do this over port forwarding since I also sometimes do PC gaming.  Attached are my port forwarding rules if that is helpful. 







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