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Geo filter only connecting to US server only.


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6 replies to this topic

#1
flexingjohn

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hi 

 

i cant even play any games on Xr500 no more. radius is set to 1000 miles from the UK and i pick no sertvers up at all. i have reset the router multiple times clicked on different profiles and still cant connect to a server. when i put the radius on fuill only connects to the USA servers with  a 330ms ping!!

 i cant play on that connection. for COD or Fortnite.  any suggestions?? 



#2
Netduma Fraser

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Please include screenshot for entirety of Geo-Filter page


Twitter/Facebook/YouTube/Twitch/Instagram/Steam Group/Discord

 

Official R1 Support Times: 10am - 6pm BST



Official DumaOS/XR500 Support Times: 12pm - Midnight BST



Time Converter

If you're having Settings or Hardware issues with the XR500 please go here and login to get the number for Netgear's 24/7 support line: http://support.netgear.com/


#3
flexingjohn

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https://imgur.com/a/iH5ngqf



#4
flexingjohn

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this is the picture what your asking for. in game setting are set to EU servers



#5
Netduma Fraser

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Have you got a VPN enabled?

 

Flush cloud then go to another page then back to Geo-Filter - we updated it today.


Twitter/Facebook/YouTube/Twitch/Instagram/Steam Group/Discord

 

Official R1 Support Times: 10am - 6pm BST



Official DumaOS/XR500 Support Times: 12pm - Midnight BST



Time Converter

If you're having Settings or Hardware issues with the XR500 please go here and login to get the number for Netgear's 24/7 support line: http://support.netgear.com/


#6
flexingjohn

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no VPN and ill try now. 



#7
flexingjohn

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https://imgur.com/a/NC5c7hqthis is now working. i will keep my eye on it. and thankyou for the support






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