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Question on ping

ping comcast blast

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7 replies to this topic

#1
Ptingler81

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So I had Comcast Performance Pro tier package, 150MB down/5MB up. I two days ago increase it to Blast for an extra $18/month. Now I'm paying for speeds of 250MB down/10MB up. Looking at the ping test on the Geo-filter pre-upgrade, there was very little spiking on the dedicated servers, mostly NJ and GA, since I live in VA. The internet diagnostics showed exceptional across the board, and zero packet loss. Avg ping was around 13ms to 8.8.8.8.

 

So ran the testing again, with the faster internet connection, and well, the ping graph looks like the freakin' Rocky mountains (go from 20ms and spike to 70ms every 3-5 seconds) now on both NJ and GA dedicated servers, and the ping didn't really decrease.

 

Correct me if I'm wrong but isn't the ping supposed to be the time your information travels to the server and back? i.e.. 13ms ping = 5ms to server and 8 ms back to me. So, if true, why didn't the ping decrease? Is there anyway to decrease the number of 'hops'? I hear that can lead to lower ping if the information has less "stops" to make.

 

Every millisecond counts right?

 

You think I should save the approx. $240/year from upgrading the speed? Opinions appreciated!

 

I got a TP-link 7610 modem (cable connection), hard wired to the R1, hard wired to the PS4.

 

Thanks. :D



#2
iAmMoDBoX

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Are you testing at a different time of day? Every little variable matters when testing ping, especially on cable.


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#3
Ptingler81

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Are you testing at a different time of day? Every little variable matters when testing ping, especially on cable.

 

Work a 9-5 so I test anything between 6pm-1am... and on weekends.



#4
Netduma Admin

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Hi Ptingler - ping DOES NOT equal bandwidth. To use an analogy, adding more bandwidth is like adding more lanes to a highway. It will allow for more vehicles (data) to travel at once, but it won't make the highway any shorter. So it sounds like upgrading your Internet may have made your line less stable

 

I recommend you folow this guide to test your line. If y9ou are getting spikes, contact your ISP and ask them to look into it:

 

http://forum.netduma...er-quick-guide/



#5
Ptingler81

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Hi Ptingler - ping DOES NOT equal bandwidth. To use an analogy, adding more bandwidth is like adding more lanes to a highway. It will allow for more vehicles (data) to travel at once, but it won't make the highway any shorter. So it sounds like upgrading your Internet may have made your line less stable

 

I recommend you folow this guide to test your line. If y9ou are getting spikes, contact your ISP and ask them to look into it:

 

http://forum.netduma...er-quick-guide/

 

I've got a 10 min ping plotter image showing the latency, how do you post images. I saved to my desktop, went to more post options tried to attach the file and nothing....??????



#6
Tai N

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Try uploading it to a website like https://imgur.com/- just click 'new post'

 

But yeah, upgrading your internet speed for upload/download won't help your ping unfortunately, I wish though!



#7
Zennon

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The new modem could have a bad CPU if you got a new one.

The higher bandwidth plan could be congested with to many users.

I would be changing back to your old plan pronto ­čśü

#8
Ptingler81

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ok

 

The new modem could have a bad CPU if you got a new one.

The higher bandwidth plan could be congested with to many users.

I would be changing back to your old plan pronto







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