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XR500 robbing modem of 12Mbps ?


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#1
xlr8r

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Just noticed something unusual....

 

With Bufferfloat Disabled....

 

Modem reports 72Mbps DL and 14Mbps UL, XR500 Reports speeds at 60Mbps DL and 13Mbps UL , and Speedtest.net reports speeds at 58Mbps DL and 10Mbps UL.....? Where are my missing Mbps going ?

 

 

Modem Stats

 

modem_1.jpg

 

 

 

XR500 reported Speedtest

 

XR500speeds.jpg

 

 

Speedtest.net speeds

 

speedtest.jpg


wwii.jpg

Rockets all gone... Mnnnn...Your fooling no-one Kim !!!


#2
Netduma Fraser

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Under Anti-Bufferbloat give it the bandwidth you get from your modem then ensure you're not throttling and do a speed test. Are they your full speeds?


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Official R1 Support Times: 10am - 6pm BST



Official DumaOS/XR500 Support Times: 12pm - Midnight BST



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If you're having Settings or Hardware issues with the XR500 please go here and login to get the number for Netgear's 24/7 support line: http://support.netgear.com/


#3
xlr8r

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Under Anti-Bufferbloat give it the bandwidth you get from your modem then ensure you're not throttling and do a speed test. Are they your full speeds?

 

QoS was disabled during testing...


wwii.jpg

Rockets all gone... Mnnnn...Your fooling no-one Kim !!!


#4
Netduma Fraser

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Even so give it the bandwidth from your modem and try again please. If QoS is disabled then it doesn't point to a DumaOS issue so could be the ethernet cable between the hub and router - so try replacing that with a new one also


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Official R1 Support Times: 10am - 6pm BST



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If you're having Settings or Hardware issues with the XR500 please go here and login to get the number for Netgear's 24/7 support line: http://support.netgear.com/


#5
xlr8r

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Even so give it the bandwidth from your modem and try again please. If QoS is disabled then it doesn't point to a DumaOS issue so could be the ethernet cable between the hub and router - so try replacing that with a new one also

 

 

Using CAT6 cable between modem and router (12 inch)  (also tested others same results)

 

Re-entered modem reported speeds into XR500 and QoS disabled.

 

Re-ran XR500 speedtest, slight improvement but still losing speeds somwehere....?

 

XR500 internal speedtest and Speedtest.net test tally up, but not with modem speeds....?

 

xrtest2.jpg

 

xrtest2a.jpg


wwii.jpg

Rockets all gone... Mnnnn...Your fooling no-one Kim !!!


#6
Netduma Fraser

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Can you try some different speed test servers please. The difference is so small relatively that I doubt it's the router doing anything specifically to limit it.


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Official R1 Support Times: 10am - 6pm BST



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If you're having Settings or Hardware issues with the XR500 please go here and login to get the number for Netgear's 24/7 support line: http://support.netgear.com/


#7
xlr8r

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Can you try some different speed test servers please. The difference is so small relatively that I doubt it's the router doing anything specifically to limit it.

 

5 tests - 5 servers, almost identical results.

 

still dont know why XR500 dropping some of the speed that modem reports...?

 

speed_1.jpg

 

speed_2.jpg

 

 

speed_3.jpg

 

speed_4.jpg

 

 

speed_5.jpg


wwii.jpg

Rockets all gone... Mnnnn...Your fooling no-one Kim !!!


#8
Netduma Fraser

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These are wired tests I assume?

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If you're having Settings or Hardware issues with the XR500 please go here and login to get the number for Netgear's 24/7 support line: http://support.netgear.com/


#9
xlr8r

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These are wired tests I assume?

 

 

always wired, never wireless


wwii.jpg

Rockets all gone... Mnnnn...Your fooling no-one Kim !!!


#10
Netduma Fraser

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It doesn’t make sense really why you’re seeing a small drop unless there is something else drawing bandwidth. Take a look at the network monitor and see if any device is using roughly that much bandwidth. I’ve found that happening before and it’s been a windows update

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#11
BIG__DOG

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i also noticed that 72ms ping!!!! OUCH! infact your ping is all over the place! Run a pingplotter test and show us your graph!


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#12
Zennon

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Reset the Bandwidth flower distribution just in case.



#13
xlr8r

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i also noticed that 72ms ping!!!! OUCH! infact your ping is all over the place! Run a pingplotter test and show us your graph!

 

 

5 different servers used for example only


wwii.jpg

Rockets all gone... Mnnnn...Your fooling no-one Kim !!!


#14
xlr8r

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Reset the Bandwidth flower distribution just in case.

 

tried that no luck


wwii.jpg

Rockets all gone... Mnnnn...Your fooling no-one Kim !!!


#15
Zennon

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Do you use PPPoE user names authentication on the XR500?

 

At a sync of 72 you will probably see around 91% of that because of overheads.



#16
xlr8r

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Do you use PPPoE user names authentication on the XR500?

 

At a sync of 72 you will probably see around 91% of that because of overheads.

 

yep, PPPoE

 

I have been toying with the thought of attempting to get the modem to do all the PPPoE work and the router do the rest. But just havent gotten round to testing it as yet.


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Rockets all gone... Mnnnn...Your fooling no-one Kim !!!


#17
Netduma Fraser

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yep, PPPoE

 

I have been toying with the thought of attempting to get the modem to do all the PPPoE work and the router do the rest. But just havent gotten round to testing it as yet.

 

If you have a spare router put that between the modem and XR500 to handle PPPoE and let us know if that resolves it please.


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#18
xlr8r

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If you have a spare router put that between the modem and XR500 to handle PPPoE and let us know if that resolves it please.

 

Thanks Fraser, but i think Zennon's post hit the nail.... I remember the same thing happening with my previous Nighthawk R7000 , PPPoE overheads makes sense... .

 

I must look into setting my unlocked Openreach HG612 modem to use PPPoE,  together with the XR500.

 

I'm just afraid to start as it may bugger-up all my current settings for CCTV, remote access, Teamviewer, Filtering on DNS etc etc. it all more or less works at present and don't want to mess it up.

 

if anyone here has done this setup already, please post details on the HG612 modem settings, and the XR500 settings. Would save me a load of experimentation time.....

 

thanks


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Rockets all gone... Mnnnn...Your fooling no-one Kim !!!


#19
Zennon

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If my mind serves me right I think big dog has used the HG612 with PPPoE give him a message he will be happy to post a how too I am sure.

#20
BIG__DOG

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If my mind serves me right I think big dog has used the HG612 with PPPoE give him a message he will be happy to post a how too I am sure.

just sent him a guide in a PM to help him out.


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