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Custom VPN


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8 replies to this topic

#1
Find_the_Door

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How much longer till we're gonna get custom VPN support? Having to use HMA is a joke as it's a terrible VPN service for starters and is outrageously expensive by comparison.  

Also why with HMA can we not use all available servers in their network?  



#2
Alaric

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See: http://forum.netduma...-client-update/

​I just spoke to the Swedish support regarding Another issue, but also asked about the latest info from Netgear about an IPVanish option for VPN (which should be available with custom VPN and is included in the manual!).
​Officially, there is no other VPN provider supported but HMA.
​Unofficially, they have no clue as when they might support anyting else but HMA.
​I got the impression they've (support) got orders not to promise anything at all!
​Was it not for the promise by Netduma in the VPN-Client-Update thread, that the hybrid soultion is comming, I would have returned my XR500 by now.
​I'm starting to really dislike Netgear support...
 



#3
xlr8r

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I agree fully

 

Netgear support is a joke. I gave up even trying with them years ago.

 

seems nothing has changed reading these posts....  ;)

 

Before discovering this forum, i "attempted" to raise issues with Netgear. Took them 10 days to reply. the reply answered none of my concerns and was a complete waste of time and effort.

 

....hence me being on this forum from now on.....


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#4
Netduma Fraser

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The latest I have on this is that development for the feature will have finished by next week - this is pre testing though but good news is that it's not far off at all!


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Official R1 Support Times: 10am - 6pm BST

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Official DumaOS/XR500 Support Times: 12pm - 2am BST



If you're having Settings or Hardware issues with the XR500 please go here and login to get the number for Netgear's 24/7 support line: http://support.netgear.com/


#5
nightlight

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The latest I have on this is that development for the feature will have finished by next week - this is pre testing though but good news is that it's not far off at all!

Hello Fraser,

 

two questions :

 

1) Any news about the feature ?

2) Hybrid Vpn allow kill switch settings ?

 

Thanks !



#6
Netduma Fraser

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Hello Fraser,

 

two questions :

 

1) Any news about the feature ?

2) Hybrid Vpn allow kill switch settings ?

 

Thanks !

 

Hey, welcome to the forum!

 

I think we're in the Dev testing phase now so it will then move on to general testing this week.

Could you elaborate a bit more on what you mean by that?


Twitter/Facebook/YouTube/Twitch/Instagram/Steam Group/Discord

 

Official R1 Support Times: 10am - 6pm BST

World Clock

Official DumaOS/XR500 Support Times: 12pm - 2am BST



If you're having Settings or Hardware issues with the XR500 please go here and login to get the number for Netgear's 24/7 support line: http://support.netgear.com/


#7
nightlight

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Hey, welcome to the forum!

 

I think we're in the Dev testing phase now so it will then move on to general testing this week.

Could you elaborate a bit more on what you mean by that?

I would know if an option of kill switch will be present in Hybrid Vpn.



#8
Netduma Jack

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I would know if an option of kill switch will be present in Hybrid Vpn.

 

It's difficult to say whether the VPN hybrid feature will support kill switches. I should think that since the kill switch is 'activated' on the VPN providers end, there's no reason why it shouldn't be compatible and just cut off Internet access through the XR500. Thank you for letting us know this is something you would like to see :)


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FAQ - Includes: How to play with friends using the Geo-filter, I can't access the router control panel, Wifi keeps dropping out etc.
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Any other issues please make a new thread on the forum, thank you  :)

 

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#9
nightlight

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It's difficult to say whether the VPN hybrid feature will support kill switches. I should think that since the kill switch is 'activated' on the VPN providers end, there's no reason why it shouldn't be compatible and just cut off Internet access through the XR500. Thank you for letting us know this is something you would like to see :)

I think that will be a great feature (and for the classic vpn too by the way).

 

Thanks for your quick response, you're doing a great job.






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